Re: Search Assistant Not Working Right - First Test Results

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OK then, Anna - I suspect that the suggestions I've made don't apply in your
case then. Since I'm not really that familiar with the total history, I'll
bow out of this and leave you to those competent folks (Jan, Bear, et al)
that were originally helping you, and just monitor the thread. Good luck
with this.

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/



"Anna" <acarter@xxxxxxxxxxx> wrote in message
news:1221mnj2d21a9c@xxxxxxxxxxxxxxxxxx
|| Jim,
|| I am logged in as administrator. I don't have any other accounts set up
on
|| this computer. Or if there is I am not aware of it. I just restored my
|| computer with the system disk that I made the day the computer was turned
on
|| from the store. And the search is still acting strangely. One time it
will
|| have two options and the next time it will have three.
|| I am not sure that it is our computers. I believe like I said before,
that
|| this is related to the Microsoft site. I have two computers that are
doing
|| the same thing. My sister's computer is also.
|| Anna
||
|| "Jim Byrd" <jrbyrd@xxxxxxxxxxxxxxxxxxxx> wrote in message
|| news:ekHW6sVTGHA.4864@xxxxxxxxxxxxxxxxxxxxxxx
||| Hi Jan/Anna - Both my .reg file and IEFix (among its functions) restore
||| the
||| defaults for a number of Search Related Registry entries, among them
||| several
||| in the HKCU Registry hive in the case of my .reg file and also for IEFix
I
||| believe, which differs for each user (user.dat in each individual
||| profile).
||| Consequently, you need to run them logged on as each user involved for
||| whom
||| the anomalous Search behavior is exhibited. I would suggest this as a
||| first
||| step and then reevaluate the resultant situation to see where things
stand
||| from that baseline.
|||
||| --
||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
||| My Blog, Defending Your Machine, here:
||| http://DefendingYourMachine.blogspot.com/
|||
|||
|||
||| "Jan Il" <abuseSPAM@xxxxxxxxxxxxxxxxx> wrote in message
||| news:Od1QqPUTGHA.5924@xxxxxxxxxxxxxxxxxxxx
||||| "Jim Byrd" <jrbyrd@xxxxxxxxxxxxxxxxxxxx> wrote in message
||||| news:u3BraoTTGHA.4900@xxxxxxxxxxxxxxxxxxxxxxx
|||||| Hi Jan - Just one thought really quickly (I'm on my way out) - How
were
|||||| you
|||||| logged in on the laptop when you ran IEFix? as the User in question
||| or
||| as
|||||| the (default) Admin? IIRC, IEFix want's to be run for EACH account
|||||| affected
|||||| logged into that account. More later.
|||||
||||| Hmmm....interesting. I ran it only from the Admin account, as that is
where
||||| I had to install it. I will try it again from the User account and see
if
||||| has a different result. I won't have time now, but, I'll try it in
the
||||| morning.
|||||
||||| Jan :)
||||||
|||||| --
|||||| Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
|||||| My Blog, Defending Your Machine, here:
|||||| http://DefendingYourMachine.blogspot.com/
||||||
||||||
||||||
|||||| "Jan Il" <abuseSPAM@xxxxxxxxxxxxxxxxx> wrote in message
|||||| news:uSJkgRSTGHA.4264@xxxxxxxxxxxxxxxxxxxx
|||||||| Hi Jim, Robert, PA Bear and all.. :-)
||||||||
|||||||| In the first round of tests from the information that you provided
|||||| below,
|||||| I
|||||||| have run the IEFix on my desktop with XP Pro SP2. It *appears" to
have
|||||||| resolved the problem for the User account (Admin was working
properly
|||||||| before), as I am able to get access to all the selections and
lists.
||| I
||| can
|||||||| change between the selections and dialog lists just fine. The
Search
|||||||| Companion setting offers no Customize button, however, when I go to
|||||||| Start>Search and select the Change Preferences>Change Internet
search
|||||||| behavior I am now offered the two selections, Search Assistant, or
Classic
|||||||| Internet search, and a list of default search engines. Voila! Once
I select
|||||||| the Classic Internet search, and then click the Search the Internet
|||||| link,
|||||| IE
|||||||| opens with the Search panel open and the usual search window, and
||| when
||| I
|||||||| click the Customize button, I am presented with the usual 3 choices
and all
|||||||| the related list boxes per each selection. All appears to be
normal with
|||||||| the exception of the Next button, which remains grayed out.
Now.....before
|||||||| we get too giddy here, this may just be a period of time when the
Search
|||||||| functions are working ok....so I will need to monitor the situation
for a
|||||||| while to see if it holds, or changes again.
||||||||
|||||||| However.......(gah....I really do hate the howevers)....in running
||| the
||| IEFix
|||||||| on my laptop, which also has Windows XP Pro SP2, it has made no
change. The
|||||||| Search functions still do not operate properly except in the Admin
account.
|||||||| Same with the W2K machine. So....now I will proceed with the other
tasks
|||||||| one at a time on my laptop and see if one of them will work. I'll
check
|||||||| back with the results of that. But, wanted to pass on the current
|||||||| information.
||||||||
|||||||| Jan :)


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