Re: IE shows a blank screen when opened.
- From: "Frank Saunders, MS-MVP OE" <franksaunders@xxxxxxxx>
- Date: Wed, 15 Mar 2006 12:27:47 -0500
Sorry nothing worked. As far as the i386 location, I just said it's usually
in C:\Windows. It's up to the manufacturer.
--
Frank Saunders, MS-MVP OE/WM
"Andy McKenna email uc edu>" <mckennap<atdotdot> wrote in message
news:9F960348-899D-4313-91B7-EBE107FFD0FE@xxxxxxxxxxxxx
Thanks for your quick response.
1/2/3. I already tried this step before, but I tried it again and it
didn't work even after I restarted my computer.
4. I tried every single step in the article that applied to XP, and
nothing helped.
5. I tried the link - I think it reset IE as my default browser, but
problem still exists.
6. This is an interesting one; I hope it provides some clue as to
what's wrong. When I read the MS article, it said to go the
view>encoding menu in explorer and click auto-select. Well,
auto-select wasn't an option. The only option was "None." I also
tried the other steps in this article.
I tried the last step, but for some reason my folder C:\windows\i386
doesn't exist, so I just used c:\i386 instead. It appeared to work,
but after a reboot I still had the problem.
I don't know if I somehow uninstalled parts of IE, but since it
appears to just be loading pages and not displaying them, that might
be what happened. So, if there's a way I can reinstall it, that might
work. However, like I said before, when I try to reinstall/repair, I
get an error that says I have previous work pending from another
installation, so I don't know how to avoid that.
"Frank Saunders, MS-MVP OE" wrote:
"Andy McKenna email uc edu>" <mckennap<atdotdot> wrote in message
news:01ADBBAB-44E5-4D91-A3D3-2ED8BDA3EA05@xxxxxxxxxxxxx
I am running Windows XP SP2, IE v. 6.0.2900.2180. For the past few
days, I've had a few problems with my computer. First, for school, I
had to switch from McAfee Security Center to the McAfee Enterprise
they offer. Before this, however, my McAfee wasn't downloading, and
my windows update wasn't working. This morning, IE all of a sudden
stopped working. At first, when I opened it, it asked if I wanted to
save the page (google.com) as an HTM document. After a while, it
started opening, but a blank screen was shown. I have the toolbars
and everything, but the actual page is completely white no matter
which site I visit. I can see it finding the site, and it actually
downloads the site, but I still see a white screen. I can't access
any menus within IE, but I can get to the internet options outside
of it. I've virus-scanner, spyware/malware scanned and scandisked my
laptop to the limit. I've been working on this for a while now, and
have tried the following:
1. Clearing the temporary internet files, cache, and history.
2. Resetting all IE options with internet options to default.
3. Reregistering IE files with IERegFix.
4. Running sfc /scannow.
5. Trying to reinstall IE through ie.inf.
4. Removing IE (as much as it can) through Add/Remove Windows
Components, and adding it again.
5. Downloading the ie6setup file.
5a. Originally, it said that "setup has detected a newer version of
internet explorer", but I fixed that by changing a registry key of
IsInstalled to 0 instead of 1. Later I changed it back, but didn't
get the message again. 5b. Now I get the message: A previous
installation has pending work requiring a reboot. I've tried to
changing the registry key again and pretty much all the steps above,
but still to no avail. There was also another command in run,
"regsvr32 urlmon.dll" that I tried as well.
6. What I thought would be a last-ditch effort but would surely
work: Reinstalling Service Pack 2. Didn't work.
Any help would greatly be appreciated. I'm using firefox right now,
but I definitely want IE back, especially for windows update, which
I'll probably need soon, since our network at school prevents us
from logging on (by using Clean Access Agent) unless we're
completely updated. Thanks again in advance for any help.
From http://www.fjsmjs.com/OE/nolinks.htm
1. Click Start, and then click Run.
2. In the Open box, type:
regsvr32 urlmon.dll
3. Click OK, and then click OK again when you receive the following
message:
DllRegisterServer in urlmon.dll succeeded.
4. If that doesn't fix it, see this article:
http://inetexplorer.mvps.org/answers/26.html
5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE_Default_Browser.reg
6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web
page after you select Auto-Select encoding
http://support.microsoft.com/kb/870863
You can also try this:
Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for
WinXP). Type oleaut32.dll, not worrying about its location. Then,
click Start.
Next to 'Restore From', type in or browse for the file's location,
which is probably in the Win98 (i386 for WinXP) folder of your
installation CD-ROM (typically D:\Win98), or in your
Windows\Options\Cabs (Windows\i386 for WinXP) folder, as the case
may be.
Then, next to 'Save File In', enter C:\Windows\System
(C:\Windows\System32 for WinXP), and click OK. System File Checker
(or msconfig) looks for the file, saves it as you requested, and
then tells you that 'the file has been successfully extracted'.
You may need to reboot.
.
- References:
- Re: IE shows a blank screen when opened.
- From: Frank Saunders, MS-MVP OE
- Re: IE shows a blank screen when opened.
- From: Andy McKenna email uc edu
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