Re: Can't get my Microsoft Updates - from 2nd post

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Hi Melanie :-)

<i just wanted to thank you Jan for your quick response to my problem
w/automatic updates in winxp/ie6. One thing i'd like to ask and if you see
this and can answer: how do i verify that my firewall isn't blocking
installing the active x?>
--
<olebrneyes46

Just disable the firewall, turn it off, as a test, then try the update to
see if it will allow you to access the Windows Upate and properly process.
Also, if you have Google, MSN or Yahoo toolbars, disable them. If you have
Yahoo Companion, uninstall it, it has been known to cause various problems.

If you have McAfee:

Disable the McAfee ActiveX controls Applet filters in the Internet Filter
window when you select Customize your VShield settings

"Your current security settings prohibit running Active X controls on this
page. As a result pages may not display correctly."
http://www3.telus.net/dandemar/acxen.htm
or
http://support.microsoft.com/default.aspx?scid=kb;EN;Q319585&LN=EN

And....as Maurice has suggested, the problem may be caused by scumware on
your system, so be sure to follow his suggestions for fully cleaning you
system.

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
I have WinXP w/ Internet Explorer 6.0. I have gone to the Win.Microsoft
Automatic Update and everytime I take the steps that is suggested within a
few minutes I get this:The website has encountered a prob.&can't display
the
pg you're trying to view or while the Windows Update site is loading,you
receive Initialization Error 0x800A1391...I've done so many things in
their
troubleshooting tips. I'm at a loss!!Help
olebrneyes46


.

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