Re: This page cannot be displayed ?
- From: "Nancy" <nospam@xxxxxxxxxxx>
- Date: Wed, 8 Mar 2006 10:45:22 -0500
I'm sorry I should have mentioned my OS - Windows 98SE
I look around and see if these articles can be used with Win98SE
or I'm sure I can find a link. I'll report back as to which way
worked......Thanks !
"Kenxl Zou (MSFT)" <v-haozou@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:SlBeRlpQGHA.7712@xxxxxxxxxxxxxxxxxxxxxxxx
Hello Nancy,you
Thank you for your reply.
Since resetting IE not work, we may try repairing and reinstalling IE
follow the steps below: (Please backup your outlook express data first,
can refer to this KB article:http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=155C
http://support.microsoft.com/default.aspx?scid=kb;EN-US;270670)
1. If you're on XP SP2, try the suggestions in KB 870700, here: How to
troubleshoot problems accessing secure Web pages with Internet Explorer 6
Service Pack 2, http://support.microsoft.com/?kbid=870700#9 first.
With XP you need to go (as an Administrator) to Start|Run and type
"sfc/scannow" (without the quotes and notice the space between the c and
the /.) Have your XP CD handy and be prepared to go get a cup of coffee -
it takes a while. This will do the same thing as Repair IE6 for XP but a
lot more, that is find any corrupt system files and replace them. It does
NOT, however, re-register the various software components, and you will
need to do this manually using regsvr32.exe if any are shown as
replaced in Event Viewer|System.
Be aware that under certain circumstances (Win2k before SP4 - see mskb
814510, http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510)
sfc can erroneously overwrite (restore over) previously installed files
from certain "hotfixes" which will then need to be re-installed. This may
also apply to XP. To check for this, after running sfc, open a Cmd window
and enter "qfecheck /v /l:c:\" (without the quotes). If you don't have
qfecheck installed, it can be obtained for XP here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35468
and for Win2k, obtain qfecheck here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470
A version stated to be common to both is available here:
7C58-102E-47B0-A12A-BFAB8CFCCC03in
Further information about qfecheck is available here:
http://support.microsoft.com/kb/282784/EN/
2. Another alternative for just IE6 repair if you don't have IE6 listed
Add-Remove Programs, then in Start|Run then enter "rundll32Explorer
setupwbv.dll,IE6Maintenance" without the quotes, exactly as shown (it's
case sensitive), and select the appropriate entry.
More detailed info is available here: Description of the Internet
Repair Toolon
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
3. If you find that you need to do a re-install of IE6 then you can
consider the following:
1) Insert the Windows installation CD in your CD-ROM drive.
2) Click Start, and click Run.
3) Copy the command prompt below in the Open box (exactly as show - it's
case sensitive), and click OK. (Assumes %System% is installed in Windows
on your C:\ partition. Change as appropriate for your particular
situation.) Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
c:\windows\inf\ie.inf
4) It will display a "File Needed" screen, click "Browse.." and browse to
<CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
CD-ROM, For example, D:).
5) Click Open, click Ok, it should begin reinstalling Internet Explorer.
(NOTE: It has been reported, courtesy of Steve Wechsler, that if you're
Windows XP Pro SP2, it may prompt you for some files that it cannot findin
the WINDOWS\ServicePackFiles\i386 folder, which you'll then need tospecific
browse to. It's thought that this may apply to XP Home also. The
files are iexplore.exe which actually IS in the i386 folder,will
mswrd632.wpc, which is located in the Program Files\Common
Files\Microsoft Shared\TextConv folder, AND, INSTALL.IN_ , which
be located on a slipstreamed XP Pro CD in the i386 folder and also locatedto
in the i386 folder on an XP Pro SP1 disk. So, copying the 2 files above
the WINDOWS\ServicePackFiles\i386 folder should allow you to be able toproperly.
repair/reinstall IE on an SP2 system by right clicking ie.inf in the
WINDOWS\inf folder and selecting Install or using the rundll32.exe line
given above.)
4. You can try this also: http://windowsxp.mvps.org/IEFIX.htm
5. Lastly, here is a link to a MSKB article about re-installing IE6/OE6:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP (Q318378)
http://support.microsoft.com/?id=kb;en-us;Q318378
Please let me know the result. I am looking forward to your reply.
Sincerely,
Kenxl Zou
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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--------------------
From: "Nancy" <nospam@xxxxxxxxxxx><AYu7sybQGHA.4620@xxxxxxxxxxxxxxxxxxxxx>
References: <e38tb8YQGHA.4688@xxxxxxxxxxxxxxxxxxxx>
<uGS#TVlQGHA.1160@xxxxxxxxxxxxxxxxxxxx>
Subject: Re: This page cannot be displayed ?microsoft.public.windows.inetexplorer.ie6.browser:358980
Date: Tue, 7 Mar 2006 22:40:19 -0500
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HERE'S THE REST AFTER RE-STARTING IE 6. (Ver 6.0.2800.1106)
SEE BELOW..............
"Nancy" <nospam@xxxxxxxxxxx> wrote in message
news:uGS%23TVlQGHA.1160@xxxxxxxxxxxxxxxxxxxxxxx
Please see reply below in caps next to your instructions.the
"Kenxl Zou (MSFT)" <v-haozou@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:AYu7sybQGHA.4620@xxxxxxxxxxxxxxxxxxxxxxxx
Hello ,
Thank you for posting.
From your post, my understanding on this issue is: You can not browse
internet using IE6 normally, but other network functions work
inletYou
want to know how to resolve it. If I'm off base, please feel free to
IEme
know.
Since you can get email via OE perfectly, I believe that the network
connection is working well. Maybe your IE6 is corrupted, so resetting
to
the default settings may help. Please follow the steps below:
1. Delete the cookies DONE
1) Click Start, click Search and click For Files or Folders
2) Type "Cookies" (without the quotation marks) and click Search Now
3) Delete files in the cookie directory DONE
2. Delete all the temporary files DONE
1) Open Internet Explorer
2) Click Tools, click Internet Options and click Delete Files button
INthe
General tab DONE
3. Delete the downloaded objects WHERE DO I FIND THIS? IT WASN'T
theTHETOOLS/INTERNET
OPTIONS AREA.
AT LEAST I
COULDN'T FIND IT
1) Open Internet Explorer
2) Click Tools, click Internet Options and click settings button in
chooseGeneral tab.
3) Press View Objects. THERE WAS NO SUCH AREA TO CLICK ON
4) Remove all the Objects there.
4. Remove the Plug-Ins in Internet Explorer >
1) Close all the Internet Explorer windows.
2) Open a Windows Explorer window by right Click My Computer and
WASERRORExplore.
3) Locate the following folder:
C:\Program Files\Internet Explorer\PLUGINS
4) Remove all the files in this folder. DONE
5. Delete SoftwareDistribution folder
1) Stop Automatic Updates service.
a. Click Start, click Run, type services.msc. I GOT THE FOLLOWING
MSG:
CANNOT FIND THE FILE "SERVICES.MSC" (OR ONE ITS COMPONENTS). MAKE
SURE THE PATH AND FILENAME ARE ORRECT AND THAT ALL REQUIRED
LIBRARIES ARE AVAILABLE.
b. In the right pane, stop the Automatic Updates service.
2) Delete C:\Windows\SoftwareDistribution folder.
3) Test the issue again.
6. Reset all settings of Internet Explorer
1) Under the General tab, click Clear history button. DONE
2) Under the Security tab, click Default Level button. DONE
3) Under the Content tab. Under Content Advisor the button default is
"Enable..." THIS AREA ASKED ME FOR A PASSWORD SO I CLICK CANCEL
Click on "Clear SSL" under Certificates, and click on "OK." THERE
toNO
SUCH AREA
4) Under "Local Area Network (LAN) settings" click on the "LANSettings..."
button - remove all checkmarks and settings unless actually required
TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl"Enableuse
a proxy and close the window DONE
5) Under the Programs tab, click Reset Web Settings. DONE
6) Under the Advanced tab, click Restore Defaults button. DONE
Under Browsing put a checkmark into or remove the checkmark from
third-party browser extensions (requires restart)". DONE
7) Click on "Apply", then "OK" DONE
8) Close Internet Explorer and restart the computer. DONE
AFTER I RESTART I WILL ADD THE RESULTS !
7. Disable all third party Add-ons
1) Open Internet Explorer.
2) Click Tools to select Manage Add-ons. THERE IS NO SUCH OPTION
3) Disable all third party Add-ons.
Please let me know the result. I am looking forward to your reply.
WHEN I DID THE RESTART FOR THE FIRST TIME I GOT A MESSAGE IN THE
LOWER BAR SAYING THAT FOLLOWING WAS BEING DOWNLOADED.
"secure.footprint.net............" SINCE I DIDNT KNOW WHAT THIS WAS
AND IT HAD NO REFERENCE TO MS OR THE PROGRAM I STOPPED
IT AND WENT ON.
I WENT TO MY HOTMAIL ACCOUNT. IT OPENED OK BUT WHEN I TRIED
TO DELETE THE TRASH FOLDER THE PC FROZE UP. I HAD TO DO AN
ALT/CNTRL/DELETE TO CLOSE IS DOWN. RESTARTED THE PC AND
TRIED AGAIN. SAME PROBLEM. THEN I DID A RESTART AND TRIED
AGAIN, SAME PROBLEM. I ALSO TRIED OTHER SITES BUT WHEN I
WENT TO THE 2nd OR 3rd SITE IT WOULDN'T LOAD UP.
I ALSO TRIED TO ACCESS MY HOTMAIL VIA OUTLOOK EXPRESS, THE
WAY I USUALLY GET IT. BUT OE WOULD NOT CONNECT WITH HOTMAIL.
BUT I HAVE NO TROUBLE GETTING MY E-MAIL FROM MY ISP ACCOUNT.
IS THERE ANY WAY I CAN RE-INSTALL THE INTERNET EXPLORER WITHOUT
MESSING UP MY OUTLOOK EXPRESS. I DID THAT ONCE BEFORE AND IT
COPIED OVER OUTLOOK EXPRESS AND I LOST ALL MY SAVED E-MAILS.
I'VE TRIED SAVING MY E-MAIL MSG'S BUT I CAN NEVER GET THEM TO
OPEN, SO IT'S THE SAME AS IF I LOST THEM WITH THE RE-INSTALL.
Thanks !
Nancy
rights.
Sincerely,
Kenxl Zou
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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--------------------
From: "Nancy" <nospam@xxxxxxxxxxx>
Subject: This page cannot be displayed ?
Date: Mon, 6 Mar 2006 21:30:14 -0500
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Not sure if it's a browser problem or not but I am using IE6
when it happens. I can get on the first site but not any sub-
sequent sites thereafter. That's when I get the This Page
Cannot be Displayed. I can get my e-mail via Outlook
Express perfectly and fast. But when I go to the web
it takes forever to load and as I said I can't get more
than the first page. I then have to re-start to get to the
next page. Help would be appreciated..........Thanks !
.
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