Re: IE6 Not Working

Hi Jimmy :-)

If the suggestions don't help, there may be some files that have gotten
damaged or corrupted in the install/uninstall processes. See if you have a
System Restore point to a date prior to when you installed the SP2, run the
System restore and see if that will help. If not, then uninstall SP2 again,
then do a repair of the IE. That should get you back up to speed.

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
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Thanks for your help, but since I can't download anything with my IE
browser, I'll have to use another PC to do that later on.

By the way, I am using ADSL via a wireless router (802.11g). The reason
why I wanted to downgrade from SP2 to SP1 was that after I had upgraded to
SP2, it sometimes (intermitantly) failed to connect to the Internet (No
email, No Browsing). Microsoft has issued a patch for this, but still I
could not connect to the Internet even though I had downloaded and applied
the patch.

Anyway, "intermitantly available" is still better than "not available at
all"!

Jimmy Ho


"Jan Il" <abuseSPAM@xxxxxxxxxxxxxxxxx>
¼¶¼g©ó¶l¥ó·s»D:eqh2yG7PGHA.3848@xxxxxxxxxxxxxxxxxxxxxxx
Hi Jimmy :-)

Ok...now that you have posted the rest of the error message, then it is
possible that your Winsock may have been damaged or corrupted, or perhaps
you need to look at your connections for IE. OE is a part of the Windows
program as is IE, and they are closely integrated, yet, OE can perform
normally even though IE is not working. We still don't know what kind of
connection you are using, i.e., Dial-up, DSL, cable, etc. It can make a
difference, just as knowing your version of Windows.

As I said in my previous reply. running only one kind of
detection/removal program, even SpyBot, does not mean your system is
clean, and it must be run in Safe Mode with Hidden Files enabled to even
really do a reliable scan. So, scumware is not really out of the equation
as a cause yet.

However, we can try a couple of other things to see if we can find
another source of he problem.

Close all instances of IE:

First:

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
WinsockXP Fix for XP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm

If still no joy...

Check for a hosts file (justs "hosts" not hosts.sam or lmhosts) in these
locations:
Windows XP?C:\WINDOWS\SYSTEM32\DRIVERS\ETC
You may have to enable Hidden files.
How to Show Hidden Files
http://snipurl.com/6rl8

Rename your HOSTS file to OLDHOSTS, close and reopen IE and see if the
problem persists.

Also check the information here:
Page Cannot be Found and/or DNS/Server Error - line 68 - right side
http://www.kellys-korner-xp.com/regs_edits/dns.reg
Page Cannot be Found and/or DNS/Server Error
http://www.kellys-korner-xp.com/regs_edits/dns.reg

Just click on line 68 and a Registry script download will appear (or it
may run depending on how you have your pc setup),
Download it to your desktop, then double click on it to run it.
Your anti-virus program may give an alert about a malicious script trying
to run, but, allow it to do
so ( you can trust this site).
Then reboot your computer and see if you still have the problem.

I that does not help, then check the following:
http://windowsxp.mvps.org/IEFIX.htm
If nothing works you can reinstall IE with this program.

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


That's was what I thought in the fist place., but I've run Spybot
(which
has
been constantly updated) and it couldn't find any suspicious scumware.

I've also set the option as you described and restarted the IE browser,
but it still doesn't solve the problem.

By the way, the error message at the bottom of the web page stated that
"the server could not be found" or "DNS error". (These are not be the
exact wordings as I am using an Asian version of Windows XP Home
Edition.)

Also, M/F which I also use doesn't work either. But I wonder why OE6
works fine and I can even read email messages in HTML format!

Any other suggestions? Please help.

Jimmy HO



"Jan Il" <abuseSPAM@xxxxxxxxxxxxxxxxx>
¼¶¼g©ó¶l¥ó·s»D:uACMp64PGHA.5352@xxxxxxxxxxxxxxxxxxxxxxx
Hi Jimmy :-)

The likely cause of your problem after installing SP2 is that you had
scumware on your system that was uncovered by SP2, and that is why you
cannot connect to the Internet.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this allows you to connect to the Internet, then your system is
infected and you must clean you system of all the scumware. Be aware,
your Anti-Virus won't detect *all* types of warez, Trojans, malware,
worms, etc., and neither can other adware or spyware related programs
such as AdAware and SpyBot. They don't have all the proper definitions.
They must also be run in Safe Mode with Hidden Files enabled in order
to fully scan all files. Even if you have run such programs and nothing
shows up, it does not mean your system is clean. It takes a series of
programs run properly to fully clean your machine. Some very aggressive
and damaging variants of malware can replicate themselves repeatedly,
or mutate, if not removed properly. Follow the steps here:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Follow the instructions here to thoroughly clean all types of scumware
from your machine in order for it to function properly. Disable the
"third party browser extensions." after the cleanup.

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm


I've removed WinXP SP2 and gone back to SP1. All of a sudden, IE6 no
longer
worked and couldn't load any web pages (exept those on local hard
disk). However,
email and newsgroups are still functioning OK with OE6. I tried to
"ping" some
web sites at the command prompt and there seemed to be OK. I've
subsequently
upgraded again to SP2, hoping that this would solve the browser
problem, but
the problem still couldn't be solved!

Can anyone tell me how to solve this problem?

Jimmy Ho













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