Re: IE 6 crashes, XP Media Center Edition SP2

Laslo,
You should stick right here, and likely someone will come along, with a fitting solution.
While I had read your other note about having Spybot S & D & Ad-Aware, my focus was on a suspect item in a Temp folder
<q>
The error report contains the following two lines:

....\LocalSettings\Temp\WER9238.dir00\IEXPLORE.EXE.mdmp

</q>
There should not be any file beginning with IEXPLORE.EXE in the \LocalSettings\Temp folder hierarchy.
That's why I made the comment about having infestation.

Make sure your Spybot has current definitions.

Do a global Search for all files (in all folders on your system& all drives) that begin IEXPLORE.EXE*
The real IEXPLORE.EXE is at C:\Program Files\Internet Explorer (that is the real IE browser)
You may find a pre-fetch file at C:\Windows\Prefetch ( prefetch is ok)
If you applied a service pack update, you'll find one at C:\Windows\ServicePackFiles\i386 (that is ok too)

Any other IEXPLORE file found is a suspect.

Granted the product is a Beta 2 item, but get & use MS Windows Defender at
<http://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b-4a6a-afa4-f7f14e605a0d&DisplayLang=en>

Just make sure to exit/close Spybot before running Windows Defender ( do not have them both open & running at same time).
--
Maurice N
MVP Windows - Shell / User
-----


Lazzmatazz wrote:
Thanks, Maurice,

But I've been down this road before. As I mentioned in my previous
message, I use Ad-Aware regularly as well as SpyBot Search & Destroy.
I also run occasional on-line spyware scans on TrendMicro.com. The
result of all of this: my computer is not infected (keeping my
fingers crossed). I also used KillBox.exe per your suggestion. No
help! I remove cookies, Temporary Internet Files and History by hand
almost every time I use this computer.

It must be some way Windows XP Media Center Edition differs from XP
Pro that causes IE to become incompatible with some code used on the
DKM software web page. Nobody seems to be able to tell me what these
differences XP-MCE and XP Pro are. I was hoping Microsoft may be able
to, becasue Dell is mostly unresponsive. I'm going to have to look
elsewhere. Maybe I'll try Dell again.

Thank you for your time anyway.
Laszlo.

"Maurice N ~ MVP" wrote:

Hi Lazlo,
Well, it does tell that IE froze up.

To your other note on "spyware" possibility:
Close your IE browser. Run Disk Cleanup to delete temporary
internet files.

Bring up (use) Windows Explorer. Look at contents of folder at
C:\Documents and Settings\<Your-User-Name>\Local Settings\Temp

delete files stored there. Especially if it has a name "IEXPLORE"
in that folder.

You may have had an infection from before & perhaps un-aware of it.

If you have MS Windows Defender or MS Antispyware (or other
reputable Antispyware), run it to insure you have no infections. If
you do not have anti-spyware program, see Aumha.org The Parasite
Fight Quick Fix Protocol at <http://www.aumha.org/a/quickfix.htm> --
Maurice N
MVP Windows - Shell / User


.

Relevant Pages

  • (long) Guide to Defeating Infections
    ... keep tapping the F8 key during a boot) might not keep an infection from ... files that are absolutely necessary for Windows to boot in Safe or in Normal ... folder that Windows is installed into. ... Use WinsockXPFix and let the machine reboot, even if using 98 or ME. ...
    (microsoft.public.security.virus)
  • Hijack Problem Sol;ved?
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    (microsoft.public.windowsxp.general)
  • Re: folders crash when trying to open them
    ... Run Ad-Aware, Spybot and HijackThis: ... 2004 Windows MVP "Winny" Award ... the folders are everywhere such as windows folder, ... >Which folders, Jeremy and where? ...
    (microsoft.public.windowsxp.general)
  • Re: Change owner in XP
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