Re: Some images displayed while others are not .....Help!

Hi Jan
This is just an update, I have posted another post in a different thread in
the same forum as the above forum. I was finally able to run a antivirus scan
with another program that found a Trojan Virus. Here is the link to my new
post

http://forums.spywareinfo.com/index.php?showtopic=68279

This is the site that I ran a virus scan using their free online scanner

http://www.kaspersky.com/virusscanner

This was the only virus scan that I have run either from a downloaded
program or a free online scanner that actually detected something. I dont
know if it is what is causing my problem but I am waiting to hear back from
one of the helpers on the forum as to how I would remove the 2 infected files
as the Kaspersky and Symantec websites did not have any removal tools for it.
After running the Kaspersky scan I also ran additional scans again at Trend
Micro, and in safe mode with my antivirus, spybot s & d and ad-aware and
again this programs did not detect anything.

"storm" wrote:

> Hi Jan,
> I was wondering of you could tell me what you see in my log as I only saw 2
> or 3 things that I did not recognize, 1 being an active x control call
> spybouncer that I dont know and upon checking on it in the manage add ons
> option, found it to be unsigned so I promptly disabled it, 1 is a start up
> file called PCTVOICE or something like that, and another is one that says
> "files are missing" at the end of it. I have tried to repair IE but I am
> unable to as it keeps asking me to insert the Win Xp pro with sp2 disk and I
> do not have the Win XP pro disk with sp2, all I have is a restore disk with
> sp1 on it and it wont accept that, I get an error message stating I have
> inserted the incorrect disk ( laptop was given to me from a friend who got it
> second hand as part of a trade in on his desk top but didnt need it and the
> original disk was not included when he received it) There are some other
> files in the start up menu that I dont recognize but they are from microsoft
> and I guess that is where they belong, I am pretty knowledgable about which
> files and stuff should or should not be there but with the microsoft files I
> guess I dont recognize them since this is a pro version and I have always
> used win 98SE or Win Xp home so I know what those start up files looked like.
>
> "Jan Il" wrote:
>
> > Hi storm :-)
> >
> > > Hello Jan,
> > >
> > > I know they are very busy, there is a link on the thread where I posted my
> > > HJT log that tells you that if you dont get a response to your problem
> > > after
> > > 3 days or more to notify them in another thread. This problem has to be
> > > caused by some type of malware, maybe something so new nothing is
> > > detecting
> > > it yet, as I have tried using MSN explorer and Netscape and I have the
> > > same
> > > problem with them as well so what ever is causing this to happen is not
> > > isolated to just Internet Explorer.
> >
> > I took a look at your log and although I am not an expert at analyzing the
> > logs, there were a few things that were pretty obvious. There are likely
> > more that my yet untrained eye does not recognize. And yes, if the other
> > browsers are having the same problem, then it is most likely not just an IE
> > related problem. I'll monitor the link so I can follow along.
> >
> > Jan :)
> > MS MVP - IE [DTS/AumHa]
> > Smiles are meant to be shared,
> > that's why they're so contagious.
> >
> >
> > >
> > > "Jan Il" wrote:
> > >
> > >> Hi storm :-)
> > >>
> > >> Thank you for the update and the link. The folks at the forums are very
> > >> busy, as you can imagine, and they may take a day or more to get to you,
> > >> so
> > >> please be patient. If there is anything ugly causing the problem that
> > >> may
> > >> not have been found by these other programs, then I am sure they will be
> > >> able to help you find it and get rid of it. You may have a Trojan or
> > >> other
> > >> more malicious variant and it will take a different type of program to
> > >> remove it. So, let's see what they come up with and recommend.
> > >>
> > >> Hope this helps.
> > >>
> > >> Jan :)
> > >> MS MVP - IE [DTS/AumHa]
> > >> Smiles are meant to be shared,
> > >> that's why they're so contagious.
> > >>
> > >> Replies are posted only to the newsgroup for the benefit or other
> > >> readers.
> > >> How to make a good newsgroup post:
> > >> http://www.dts-l.org/goodpost.htm
> > >>
> > >>
> > >> > Hello Jan,
> > >> >
> > >> > Thank you for your suggestions, I ran a scan last night with
> > >> > HiJackThis, a
> > >> > scan this morning with Trend Micro which came up clean and ran scans in
> > >> > safe
> > >> > mode with SpyBot, Ad-Aware, and my Antivirus and all came up clean yet
> > >> > the
> > >> > problem persists. The link to my thread where I posted my HJT log file
> > >> > came
> > >> > be found here http://forums.spywareinfo.com/index.php?showtopic=68145
> > >> > ....no
> > >> > replys to it yet tho I did post a updated reply letting whoever reads
> > >> > it
> > >> > know
> > >> > that I preformed the scans you suggested with no results. I am at a
> > >> > loss
> > >> > as
> > >> > to how to fix this problem.
> > >> >
> > >> >
> > >> > "Jan Il" wrote:
> > >> >
> > >> >> Hi storm :-)
> > >> >>
> > >> >> You may have a malware variant that can replicate itself over and over
> > >> >> if
> > >> >> not properly cleaned. I suggest that you do the following:
> > >> >>
> > >> >> Download, install and run these in Safe Mode with Hidden files
> > >> >> enabled:
> > >> >>
> > >> >> AdAware SE - Update immediately after installing
> > >> >> http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
> > >> >> SpyBot S &D - Update immediately after installing
> > >> >> http://www.majorgeeks.com/download2471.html
> > >> >> SpyBot S and D Tutorial
> > >> >> http://www.bleepingcomputer.com/forums/tutorial43.html
> > >> >>
> > >> >> How to Restart in Safe Mode
> > >> >> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
> > >> >> How to Show Hidden Files
> > >> >> http://snipurl.com/6rl8
> > >> >>
> > >> >> Download and install HiJackThis. This step is one of the most
> > >> >> important.
> > >> >> Follow all instructions carefully. This program should be run in
> > >> >> Normal
> > >> >> mode. After running the above programs, restart your computer and let
> > >> >> it
> > >> >> load in a normal manner and then run HTJ from the Icon on your
> > >> >> desktop.
> > >> >>
> > >> >> How to download and install HiJackThis: Win 98-XP
> > >> >> http://www.download.com/HijackThis/3000-8022_4-10227353.html
> > >> >>
> > >> >> Please.. DO NOT post your log HiJackThis log to this newsgroup. It is
> > >> >> important that you go to one of the HiJackThis Support Forums below
> > >> >> and
> > >> >> allow the experts there to analyze it for you.:
> > >> >> AumHa HiJackThis Forum
> > >> >> http://forum.aumha.org/viewforum.php?f=30
> > >> >> http://castlecops.com/forums.html
> > >> >> to allow the experts there to evaluate your log and advise you of any
> > >> >> necessary steps to clean your system.
> > >> >> (Note: You will have to Register before posting on these Forums.
> > >> >> Please
> > >> >> follow all posting instructions carefully to avoid having your log
> > >> >> deleted
> > >> >> or ignored.
> > >> >>
> > >> >> Please post the link to your post at the forum where you post your log
> > >> >> back
> > >> >> here in this thread so that we can follow along.
> > >> >>
> > >> >> Hope this helps.
> > >> >>
> > >> >> Jan :)
> > >> >> MS MVP - IE [DTS/AumHa]
> > >> >> Smiles are meant to be shared,
> > >> >> that's why they're so contagious.
> > >> >>
> > >> >> Replies are posted only to the newsgroup for the benefit or other
> > >> >> readers.
> > >> >> How to make a good newsgroup post:
> > >> >> http://www.dts-l.org/goodpost.htm
> > >> >>
> > >> >>
> > >> >>
> > >> >> "storm" <stormdancer_36@xxxxxxxx> wrote in message
> > >> >> news:A2D5BA0C-EC3B-4B88-BE8F-E0CCD581240A@xxxxxxxxxxxxxxxx
> > >> >> > Ok I had this problem fixed or so I thought. I had used system
> > >> >> > restore
> > >> >> > to
> > >> >> > fix
> > >> >> > it twice but it keeps coming back. To determine what is causing this
> > >> >> > to
> > >> >> > happen I have disabled .. my pop up blocker, my firewall, my
> > >> >> > antivirus,
> > >> >> > my
> > >> >> > spyware program and have changed my internet options for security
> > >> >> > and
> > >> >> > privacy
> > >> >> > to the lowest settings. The only thing I havent done is disable
> > >> >> > java.
> > >> >> > With
> > >> >> > everything disabled and set at the minimum settings, I am still
> > >> >> > getting
> > >> >> > images that will appear on pages while other images on the same page
> > >> >> > will
> > >> >> > not, they either appear as red x's or have a message that says "the
> > >> >> > page
> > >> >> > cannot be displayed" most of the images that I seem to have this
> > >> >> > problem
> > >> >> > with
> > >> >> > are animated rotating images or ads/ banners on webpages. Its not
> > >> >> > happening
> > >> >> > on specific web sites, its happening on all websites that I go to
> > >> >> > including
> > >> >> > msn.com, microsoft.com, pogo.com, google.com, yahoo.com and any
> > >> >> > other
> > >> >> > site
> > >> >> > I
> > >> >> > go to. Java has been uninstalled and reinstalled several times, I
> > >> >> > have
> > >> >> > uninstalled java and gone to these sites to see if it was a java
> > >> >> > problem
> > >> >> > but
> > >> >> > of course anything needing java is not showing up as well as the
> > >> >> > same
> > >> >> > images
> > >> >> > that dont show up with it installed. At this point I dont have any
> > >> >> > more
> > >> >> > ideas
> > >> >> > on how to fix this. I have been reading alot of other posts that
> > >> >> > seem
> > >> >> > to
> > >> >> > be
> > >> >> > having the same problem so now I am beginning to wonder if its not
> > >> >> > some
> > >> >> > kind
> > >> >> > of malware that hasnt been detected yet since all virus scans and
> > >> >> > spyware
> > >> >> > scans come up clean. Hope someone can help me get this fixed.
> > >> >> >
> > >> >> > "storm" wrote:
> > >> >> >
> > >> >> >> I am running win xp home on a Dell C400 Latitude laptop with a
> > >> >> >> Mobile
> > >> >> >> Intel
> > >> >> >> Pen 3 CPU-M, 1000Mhz, 256 mb ram. I use Microsoft AntiSpyware,
> > >> >> >> Microsoft
> > >> >> >> Firewall and use eTrust Anti Virus. I also have Yahoo tool bar
> > >> >> >> which
> > >> >> >> is
> > >> >> >> disabled and Yahoo companion has been uninstalled, Macromedia flash
> > >> >> >> and
> > >> >> >> shockwave were uninstalled and reinstalled serveral times as was
> > >> >> >> Sun
> > >> >> >> Java.
> > >> >> >> The problem I am having is with every web page I go to including
> > >> >> >> Microsoft.com, some images will appear on my screen but others on
> > >> >> >> the
> > >> >> >> same
> > >> >> >> page will not. I either get the famous red x's and/or "The page
> > >> >> >> cannot
> > >> >> >> be
> > >> >> >> displayed" error message. This has been happening for the past 3
> > >> >> >> days.
> > >> >> >> I
> > >> >> >> do
> > >> >> >> not have Toggle Images.exe installed, all security and privacy
> > >> >> >> settings
> > >> >> >> in
> > >> >> >> Internet Options are set at the default settings of medium, I use
> > >> >> >> MSN
> > >> >> >> dial up
> > >> >> >> for my ISP which does have web accelerator available for download
> > >> >> >> but
> > >> >> >> I
> > >> >> >> have
> > >> >> >> not downloaded it. I have tried to fix the problem by using the
> > >> >> >> suggestions
> > >> >> >> in http://support.microsoft.com/?kbid=283807 but these suggestions
> > >> >> >> have
> > >> >> >> not
> > >> >> >> worked either. I am at my wits end! I have run virus and spyware
> > >> >> >> scans
> > >> >> >> with
> > >> >> >> my installed programs and free ones offered by other sites and all
> > >> >> >> come
> > >> >> >> up
> > >> >> >> clean. Why all of a sudden does it appear as if I have an ad
> > >> >> >> blocker
> > >> >> >> turned
> > >> >> >> on? Does Microsoft's Firewall or AntiSpyware have an ad blocker
> > >> >> >> that I
> > >> >> >> havent
> > >> >> >> found yet? Can anyone help me get this fixed? Thanks for any
> > >> >> >> assitance
> > >> >> >> that
> > >> >> >> you can give me. At this point after trying everything that I have
> > >> >> >> read
> > >> >> >> that
> > >> >> >> should fix this problem with no results I am about ready to give up
> > >> >> >> on
> > >> >> >> ever
> > >> >> >> fixing it.
> > >> >>
> > >> >>
> > >> >>
> > >>
> > >>
> > >>
> >
> >
> >
.

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