Re: Page cannot be Displayed in IE. Firefox works fine.

Wow... I have some work to do! Thanks for all the suggestions. I will try
them tommorow and let you know how it goes.

"Don Varnau" wrote:

>
> "theresa" <theresa[at]discussions.microsoft.com> wrote in message
> news:6CBF87ED-B413-48FE-BFD5-13ED67196ED1@xxxxxxxxxxxxxxxx
>
> > > "theresa" <theresa[at]discussions.microsoft.com> wrote in message
> > > news:3FAFE1E2-BA80-40D7-A255-FAA958A80E10@xxxxxxxxxxxxxxxx
> > > > I have a Dell Dimension that is pre-installed with IE6. For some
> reason it
> > > > doesn't work anymore. Now I just use Firefox, although I really need
> IE
> > > for
> > > > some things. HELP! Any suggestions? I use a cable modem.
>
> > "Don Varnau" wrote:
> >
> > > Hi,
> > > What are the symptoms? Any error messages? Is the Operating System XP
> SP2?
>
> > > Yes it's XP2. The message I get is "Page cannot be displayed". Firefox
> connects fine to the internet. So I know my computer is connected ok.
> >
> > I tried re-installing IE6 but Dell won't let me. Dell has it permanently
> > installed, making it impossible to uninstall. I read that on their
> website. I
> > can repair it possibly using the disks that came with my computer. I
> wasn't
> > going to do that unless I really had to.
>
> Hi,
> Chances are that another program (possibly malware) is causing this. Some
> suggestions...
>
> First, clear the IE cache. IE> Tools> Internet Options> General> Delete
> files (and delete offline content when that dialog pops up) It's often
> recommended that the TIF folder be kept at about 50 MB (Settings.)
>
> As Joe recommended...
> From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to see if one
> of them is the culprit.
>
> Disable (for diagnostic purposes) programs such as pop-up blockers,
> security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
> any program that might be interfering with IE. You may have to reinstall, or
> not reinstall, a program. The culprit is probably not your firewall, but
> turn on the Windows Firewall (from Control Panel or Security Center) before
> disabling a third-party firewall.
>
> If not caused by a legitimate program, you should download, update and run
> Ad-aware, Spybot and (if running WinXP) MS Anti-Spyware (Beta.)
> See these sites for help:
> Dealing with Unwanted Spyware and Parasites:
> http://mvps.org/winhelp2002/unwanted.htm
>
> The Parasite Fight http://www.aumha.org/a/quickfix.htm Note that for
> difficult infestations, you may want to post a HijackThis log.
>
> Malware Removal and Prevention Overview - CastleCopsWiki:
> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
> Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
> Removing Malware:
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
> What you can do about spyware and other unwanted software:
> http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
>
> Reregistering the DLLs listed in http://support.microsoft.com/?kbid=281679
> may help.
>
> - - -
> This section...
> RESOLUTION
> To resolve this problem in Internet Explorer, follow these steps:
> 1. Quit all programs that are running.
> 2. Click Start, and then click Run.
> 3. Type regsvr32 urlmon.dll, and then click OK.
> 4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message,
> click OK.
> If this does not resolve the problem, repeat steps 2 through 4 for each of
> the following files (in step 3, replace Urlmon.dll with each of the file
> names below): • Shdocvw.dll
> • Actxprxy.dll
> • Oleaut32.dll
> • Mshtml.dll
> • Browseui.dll
> • Shell32.dll
> - - - - -
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
>
>
>
.

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