Re: Unable to delete certain temporary internet files

• From: "Jon Kennedy" <jkennedy2@xxxxxxxxxxxxxxx>
• Date: Wed, 18 Jan 2006 19:00:14 -0500

If no joy.....

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot.  If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem.  You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet.  In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm

--

Jon R. Kennedy
Charlotte, NC, USA
jkennedy2@xxxxxxxxxxxxxxx

I have run across a situation on several computers that I haven't been able
to fix. Each system is running Windows XP. If you go into Documents and
Settings\Owner\Local Settings\Temp, there is a directory called Temporary
Internet Files under the Temp directory (in addition to the normal Temporary
Internet Files directory). When I try to delete that directory, I get the
following error: "Error Deleting File or Folder. Cannot delete [file name]:
cannot find the specified file. Make sure you specify the correct path and
file name". If I open the Temporary Internet Files directory, I can delete
most of the files. The file(s) that won't delete and that are causing the
error message always have very long filenames with a lot of equal signs. I
tried deleting these files in safe mode, but got the same message. I've even
put the hard drive into another system as a slave, booted to safe mode and
tried deleting them that way, but again I get the same error. Each time that
this situation occurs it is causing problems with certain web sites. In this
case, my client can access a stock trading site, but can't log in. In the
past, I have had to format the hard drive and reinstall Windows XP (due to
time constraints). However, I feel that there must be a way to get rid of
these files without formatting the drive. Any suggestions? Thanks in advance.

.

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