Re: KB905915

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Hello Jerry,

Thanks for the info. Since the problem is just
affecting my own personal website. I'll wait to see
if Microsoft and/or Quark, steps up to resolve the
issue. Good luck to us both. :)

Rick


"Jerry" <Jerry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CDE1FE2C-CD89-4949-8C72-A9BBBE523913@xxxxxxxxxxxxxxxx
> Hi Rick. I filled out an online request on Saturday for for the free
> support
> that Quark gives and am waiting for an acknowledgement that they received
> it.
> They are supposed to "acknowlege receipt" within 24 hours. I'll post
> anything
> I hear, but I think it will take days for an answer. Telephoning may be a
> faster option. I tied Quark telephone support back with version 6.0 when I
> explained to them that when you export a file to html, it generates a
> non-existent "HTMLExportHackHackHack.htm" file listing in your My Recent
> Documents (Windows START menu). Well, version 6.5 still creates it.
> I held off on Microsoft because of the $35 email technical support fee, so
> I
> thought I'd try the forums first.
> -- Jerry
>
>
> "Rick" wrote:
>
>> Excellent troubleshooting!
>> I'm experiencing the same issues. Quark 6.5, IE6 not
>> displaying gifs while my mac, xp opera, xp mozilla work
>> just fine.
>>
>> Did quark offer any resolution? How about Microsoft?
>>
>>
>> "Jerry" <Jerry@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:D35EB00D-F1F3-4BFE-86F7-ED595F77DDB9@xxxxxxxxxxxxxxxx
>> > Thank you Vincenzo for your response. I did a little further thinking
>> > and
>> > digging into the problem today. It has something to do with the way
>> > .gif
>> > images are created in QuarkXPress 6.5 that Microsoft no longer likes.
>> > They
>> > stopped displaying in Windows Explorer some time ago. And now Internet
>> > Explorer 6 SP2 with KB905915 and KB910437 updates installed will no
>> > longer
>> > display them. They continue to display correctly in Netscape Navigator,
>> > Firefox and Opera. So KB905915, and maybe 910437, changed something in
>> > IE
>> > regarding .gif images. I took each image and re-saved it in Photoshop
>> > Elements to generate the gifs correctly and they now display in IE with
>> > KB905915, and in Windows Explorer. So I guess I have to get with the
>> > folks
>> > at
>> > Quark.
>> >
>> > I did make the registry change you suggested.
>> > --
>> > Jerry
>> >
>> >
>> > "Vincenzo Di Russo [MVP]" wrote:
>> >
>> >> See here:
>> >> http://windowsxp.mvps.org/ie/905915.htm
>> >> "Odd browser problems occur after installing Security Update Q905915
>> >> ?"
>> >>
>> >> --
>> >> Vincenzo Di Russo
>> >> Microsoft® MVP - Most Valuable Professional
>> >> Windows - Internet Explorer 2003/2004/2005
>> >> My home: http://mvp.support.microsoft.com/
>> >> My Blog: http://blogs.dotnethell.it/vincent/
>> >>
>> >> Jerry wrote:
>> >> > After KB905915 was installed, about half of the images on my hosted
>> >> > website pages fail to display in Internet Explorer. There's no
>> >> > problem
>> >> > in
>> >> > Netscape Navigator or Opera. Uninstalling KB905915 and KB910437 made
>> >> > things normal again in IE. Why my website--I did not notice any
>> >> > problems
>> >> > with other websites? Anyone else notice anything like this?
>> >>
>> >>
>> >>
>>
>>
>>


.



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