Re: Linked buttons don't display

"MBD" <MBD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:40A79EFA-1B3E-4359-9E9A-DECE58AD2852@xxxxxxxxxxxxx

Frank,

I do not believe I have either of those installed (I looked in
Control Panel - Add/Remove Programs; in my program files and in
addins for IE).  I am not sure what you mean by a URL to test, but if
you mean a web site where I couldn't see the links - this is the one
I have had trouble with:
http://www.adobe.com/products/tryadobe/download.jsp?ftpID=3105

Thanks for your help.

Marybeth

"Frank Saunders, MS-MVP OE" wrote:

"MBD" <MBD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E200E2B8-8551-4908-A1B9-6ADCC187F99D@xxxxxxxxxxxxx

On some web sites I am unable to see buttons that provide links or
actions. I have tried various setting changes, but I am not sure IE
is even the problem at this point.

For example, on an Adobe website I am unable to see the shopping
cart or a button used to download software.

I am using IE 6.0.2900.2180.xpsp_sp2, running XP Pro, have McAffee
installed.  Can anyone provide me with suggestions?

Thanks,
MB


Do you have either the Microsoft VM or the Sun Java Runtime
installed? Some buttons are Java applets and won't display (or work)
if Java is not installed.  Do you have a URL we can test?

As far as I can tell (which isn't very far), the page does not use Java. It uses JavaScript, something entirely different.

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Sometimes there's a corrupt file in the cache and one must go to Tools | Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/archive/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/kb/308260

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/


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