Re: IE problems opening web pages

Sorry about not knowing all the proper technical terms.

Sometimes I will try to open a page and will only get the top most part with
the name of the site, i.e., the title bar on Windows' site (what I call the
banner.)

Other times I will be in web search or in chat (as happened this morning)
and IE will just freeze up. Refresh does not help. And/or I will get "Page
Not Available." In order to unfreeze, I have to leave the web entirely and
then go back to the website. Dial-up is not a problem as I have high speed
connection via Roadrunner, so always connected.

Computer tech did check new XP system and found no reason for this. When we
checked the modem supplied by RR, we did discover the speed is approx. 1/3 of
what it should be (only 712 kbps.) I am going to swap out this modem, but
wondering if thiswill, in fact, solve the problem.

Tech also checked IP addresses, etc...anything related to problem, in fact.

I have checked connectivity on the occasions where IE is hanging up or
freezing, and modem shows connectivity. In addition, I always check my FTP
connection to verify connectivity - this does not appear to be the problem.
And RR tech tests on modem confirm modem appears to be working.

When you suggest using "Alt-V,c" are you saying I should do this whenever IE
hangs up on a page?

In spite of the problems IE has had, I do prefer working with it as it is
more compatible with MS Office programs. I don't know what other browser I
could install and use...really would just like to know what's going on with
this one.

Thanks for your comments.

--
pm


"Robert Aldwinckle" wrote:

> "pm" <pm@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:8B990F2B-2373-43B0-9D9E-DD995FCA790C@xxxxxxxxxxxxxxxx
> > As I said...it happens on ALL sites. It it usually after I have been on a
> > site and opened several pages. Occasionally it is using the "back" key" but
> > not always. For example, I just tried to view the first web link you posted
> > and got "Page Not Available", but sometimes the page will only display the
> > banner and nothing else, and I will click on "go" or "search" and nothing
> > happens.
>
>
> In spite of your desire for simple English I think you are going to have
> to diagnose this symptom into something more specific.
>
> E.g. if by "the banner" you mean the page's proper title (and not an error
> title) that would indicate something entirely different than what the standard
> "DNS error" message you may be seeing. In that circumstance you could
> use View, Source (e.g. press Alt-V,c) to see if there is anything else which
> should be showing but is not.
>
>
> >
> > In my chat room, which I have been visiting for 4 years with no problems
> > using W98, either posting a few words will suddenly take longer or I will be
> > frozen and have to leave the website completely.
>
> What is your exact recovery procedure? E.g. just closing IE and opening it
> again would be completely different from, say, hanging up a Dial-up connection
> and redialing too.
>
>
> >
> > A couple of times I stopped to clean out Internet cookies and files, but
> > don't want to have to do that constantly. I also reregistered the urlmon.dll,
> > as suggested in one article from MS. And neither solved the problem.
> >
> > FYI...I am talking with my computer tech who installed XP Pro who feels it
> > is not the browser, so he is going to look at the system. He has successfully
> > installed a number of systems for me and is very proficient and far more
> > knowledgeable than I am, but the problem is so similar to what others say
> > they are experiencing, I continue to believe it is the browser.
>
>
> Instead of just making that guess why not test it?
> E.g. is there another browser that you can use at the same time
> which doesn't show the problem symptom? If not, your tech
> would have the facts on his side. Alternatively, if you know how
> to use telnet to simulate an HTTP connection you could use it.
> (See some of my other posts about that if you're interested in that
> option.) And before doing that it would make sense to prove that
> your DNS server wasn't temporarily unavailable (e.g. using
> nslookup.) (I'm just hinting at these things which I suggest often
> to others so you can mention them to your tech if he needs more
> ideas.)
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>
.

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