Re: Unable to print from IE6

Dear Robear,

Thank you for spending your time to help me.
The method mentioned by Larry solved my problem.
It is to change the view encoding from Auto Select to others.
Do you know why?

"PA Bear" wrote:

> 1. See if disabling Norton Script Blocking helps at all:
> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001020912195106
>
> 2. IE Tools > Internet Options > Advanced > Enable third-party browser
> helper objects (uncheck & reboot). If doing so resolves the problem, you
> need to find and remove the hijackware which caused it.
>
> Malware Removal and Prevention - CastleCopsWiki:
> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
>
> > ... this printing problems just started last week.
>
> 3. If by chance you installed 896688 (MS05-052, Cumulative Security Update
> for IE) last week, you might try to "ole32.dll" fix mentioned in
> http://support.microsoft.com/Default.aspx?kbid=909889.
>
> You can download a "ready-to-go" REG file of the fix here:
>
> http://patch-info.de/IE/Downloads/OLEfix.zip - Extract the contents of
> OLEFix.zip to your desktop > Double-click on the REG file to merge it with
> your Registry.
>
> http://www.dougknox.com/xp/utils/kb896688_fix.zip - Extract the contents of
> kb898888_fix.zip to your desktop > Double-click the EXE file to run it.
> (KB896688_fix.exe is a small VB app that checks the 4 values and offers a
> repair option if any of them are incorrect)
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
> Paul wrote:
> > Yes, the Windows XP SP2 and Office are updated.
> > I installed SP2 few months back and this printing problems just started
> > last week.
> >
> > I am running Norton SystemWorks with Antivirus. I have tried to disable
> > it when I boot my computer, but it does not solve the problem.
> > Yes, I am using the pop-up blockers in the IE6.
> >
> > I do not have this printing problem if I use Opera.
> >
> > Thank you for spending time to solve this problem.
> >
> > "PA Bear" wrote:
> > > Is the machine fully patched at Windows Update?
> > >
> > > Did you only recently install SP2 and is that when the problem started?
> > >
> > > Running any Norton or McAfee applications? Pop-up blockers?
> > > --
> > > Paul wrote:
> > > > Thank you. But it does not solve my problem.
> > > >
> > > > "PA Bear" wrote:
> > > > > Start > Run > (type in) Regsvr32 ole32.dll
> > > > > --
> > > > > Paul wrote:
> > > > > > I am using Windows XP SP2 and IE6.
> > > > > >
> > > > > > Everytime I try to print from IE6, I can not print and get the
> > > > > > following Internet Explorer Script Error message:
> > > > > >
> > > > > > An error has occured in the script of this page
> > > > > > Line: 297
> > > > > > Char: 26
> > > > > > Error: Expected '('
> > > > > > Code: 0
> > > > > > URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg
> > > > > > Do you want to continue running the script on this page?
> > > > > >
> > > > > > I have tried the answer 'yes' or 'no' with the same effect --> I
> > > > > > can not print.
> > > > > > However, my wife who is using the same computer with different
> > > > > > log-in name can print from the IE6.
> > > > > > I can also print from Opera or other programs (MS Word, MS Excel,
> > > > > > etc).
> > > > > >
> > > > > > And I have read and tried most of the suggestions posted in this
> > > > > > forum regarding script error and unable to print from IE6 without
> > > > > > any scuccess. It is quite frustrating.
> > > > > >
> > > > > > Anybody to help? Thank you.
>
>
.

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