Re: IE patches killed internet connection

Posted log to http://aumha.net/search.php?search_author=EllenB

"PA Bear" wrote:

> > I do enable & use Automatic Updates to make certain
> > your machine is always fully patched.
>
> Then why haven't you accepted the install of SP2? NB: Don't install it now.
> Wait till you know you're hijackware-free.

Fear. A friend had her machines crash and I've been putting it off until
another school break.
>
> Why did you only install three (3) patches when Automatic Updates would have
> offered you 9 of them?

There were only 4 patches offered. One of them had to do with a French
language utility, and I didn't download that one. One was the malicious
spyware tool, one was the cumulative security pack,; I don't remember the
3rd. I attempted to install 3 of those 4 patches, and IE went into "page not
found" mode. Later, Auto Update reoffered the security update, but I was
afraid to make a bad situation worse. I have since set Auto Update to resend
any patch I had previously refused, but none sent. I also went to
Microsoft.com to try to download manually, but I have to use Firefox to
reach the site, since IE is dead, and I can't use Firefox to download patches.

I was away most of August, might have missed something then?
>
> > I thought that I had downloaded 896688, but something failed,
> > because that security patch is not on my machine.
>
> 'Security Update for Windows XP - 896688' is not found in Add/Remove
> Programs?

No
>
> > how dangerous is it to uninstall security patches?
>
> Uninstalling patches isn't dangerous, running without them could be.
>
> > I have cleaned the machine as I described in posting my log
>
> Where did you post your HijackThis log? Can you give me a URL to the forum
> thread?
>
> > I will install the 4 security patches that are pending in Automatic
> > updates.

Right after my previous post Auto Update dissappeared. That's why I went to
the website to download.
>
> Only 4, and they're pending? You probably need to install all of them &
> reboot in order for all of them, including 896688, to appear in Add/Remove
> Programs, Ellen.
>
> In your case, I'd go to Windows Update and choose Custom Install, and then
> install all patches offered except for SP2.
>
Will try that. Lack of IE might be a problem. Any point in reinstalling IE
from original CD? After someone checks hijack log?

Thanks again
Ellen

> ~PA Bear
>
>
> EllenB wrote:
> > I do enable & use Automatic Updates to make certain
> > your machine is always fully patched. Something odd seems to have happened
> > on OCT 12 - I thought that I had downloaded 896688, but something failed,
> > because that security patch is not on my machine.
> >
> > Would a list of all the patches be helpful? And how dangerous is it to
> > uninstall security patches?
> >
> > I have cleaned the machine as I described in posting my log, which is the
> > state of the machine right now, and I will install the 4 security patches
> > that are pending in Automatic updates.
> >
> >
> >
> >
> >
> > "PA Bear" wrote:
> >
> >> NB: WinXP SP2 is considered a Critical Security Update (your "security
> >> patch")...but I wouldn't install it just yet. See below.
> >>
> >> Running WinXP SP1, I would advise you to install all nine (9) of the
> >> Oct-05
> >> updates. Though only three (3) are considered critical (MS05-050,
> >> MS05-051, MS05-052), the others address important security
> >> vulnerabilities, Ellen.
> >>
> >> Furthermore, I suggest you enable & use Automatic Updates to make certain
> >> your machine is always fully patched:
> >>
> >> How to configure and use Automatic Updates in Windows XP:
> >> http://support.microsoft.com/?kbid=306525
> >>
> >> Now, back to your problems. If uninstalling 'Security Update for Windows
> >> XP - 896688' via Add/Remove Programs & rebooting does fix your problem, I
> >> would suspect that the Malicious Software Removal Tool (your "patch for
> >> removing bad software") removed some "hijackware" and either some "bad
> >> guys" remain or the removed "bad guys" broke something. You need to
> >> check
> >> for more "hijackware":
> >>
> >> Checking for/Help with Hijackware
> >> http://aumha.org/a/parasite.htm
> >> http://aumha.org/a/quickfix.htm
> >> http://aumha.net/viewtopic.php?t=5878
> >> http://mvps.org/winhelp2002/unwanted.htm
> >> http://inetexplorer.mvps.org/data/prevention.htm
> >> http://inetexplorer.mvps.org/archive/tshoot.html
> >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >> http://defendingyourmachine.blogspot.com/
> >>
> >> When all else fails, HijackThis v1.99.1
> >> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
> >> It will help you to both identify and remove any hijackware/spyware.
> >> **Post your log to http://forums.spywareinfo.com/,
> >> http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
> >> (where I'm a moderator) for expert analysis, not here.**
> >>
> >> Once everything's hunky-dory (and I want the opinion of a HijackThis log
> >> expert before assuming so), then you should immediately go to Windows
> >> Update and install WinXP SP2. After reboot, return to Windows Update and
> >> install all critical updates offered you.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE, Security, Shell/User)
> >>
> >>
> >> EllenB wrote:
> >>> Thanks, and I should have said XP Home, SP1, all urgent security patches
> >>> applies. IE 6.0, regularly updated. Cable modem. Now have Firefox so I
> >>> can
> >>> reach this group.
> >>>
> >>> Looked at prior posts, but I don't have tge same KB numbers that have
> >>> been
> >>> reported previously as being trouble.
> >>>
> >>> I downloaded the patch for handling bad software, and one other, as well
> >>> as
> >>> the cumulative patch. Did not download the patch involveing French
> >>> language.
> >>> Will never download again wo making a screen clip first.
> >>>
> >>> Thought of uninstalling patches with high KB numbers, but was put off by
> >>> the
> >>> nunber of programs said to be affected. Could use advice , here, too.
> >>>
> >>> Many thanks.
> >>>
> >>> "PA Bear" wrote:
> >>>
> >>>> Windows version? Is MS05-052 the only patch you installed?
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-Windows (IE/OE, Security, Shell/User)
> >>>>
> >>>> EllenB wrote:
> >>>>> This morning I installed the cumulative security patch for IE 6 I can
> >>>>> no
> >>>>> longer reach the Internet. Fortunately I still have mail because my
> >>>>> mail
> >>>>> client is Eudora. Would appreciate help. Am at work now, will pick up
> >>>>> mail
> >>>>> when I get home.
> >>>>>
> >>>>> The dignostic was "page not found"
>
>
.

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