Re: IE patches killed internet connection
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Thu, 13 Oct 2005 18:46:48 -0400
NB: WinXP SP2 is considered a Critical Security Update (your "security patch")...but I wouldn't install it just yet. See below.
Running WinXP SP1, I would advise you to install all nine (9) of the Oct-05 updates. Though only three (3) are considered critical (MS05-050, MS05-051, MS05-052), the others address important security vulnerabilities, Ellen.
Furthermore, I suggest you enable & use Automatic Updates to make certain your machine is always fully patched:
How to configure and use Automatic Updates in Windows XP: http://support.microsoft.com/?kbid=306525
Now, back to your problems. If uninstalling 'Security Update for Windows XP - 896688' via Add/Remove Programs & rebooting does fix your problem, I would suspect that the Malicious Software Removal Tool (your "patch for removing bad software") removed some "hijackware" and either some "bad guys" remain or the removed "bad guys" broke something. You need to check for more "hijackware":
Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/archive/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine.blogspot.com/
When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your log to http://forums.spywareinfo.com/, http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30 (where I'm a moderator) for expert analysis, not here.**
Once everything's hunky-dory (and I want the opinion of a HijackThis log expert before assuming so), then you should immediately go to Windows Update and install WinXP SP2. After reboot, return to Windows Update and install all critical updates offered you.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
EllenB wrote:
Thanks, and I should have said XP Home, SP1, all urgent security patches applies. IE 6.0, regularly updated. Cable modem. Now have Firefox so I can reach this group.
Looked at prior posts, but I don't have tge same KB numbers that have been reported previously as being trouble.
I downloaded the patch for handling bad software, and one other, as well as
the cumulative patch. Did not download the patch involveing French language.
Will never download again wo making a screen clip first.
Thought of uninstalling patches with high KB numbers, but was put off by the
nunber of programs said to be affected. Could use advice , here, too.
Many thanks.
"PA Bear" wrote:
Windows version? Is MS05-052 the only patch you installed? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Security, Shell/User)
EllenB wrote:This morning I installed the cumulative security patch for IE 6 I can no
longer reach the Internet. Fortunately I still have mail because my mail
client is Eudora. Would appreciate help. Am at work now, will pick up mail
when I get home.
The dignostic was "page not found"
.
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