Re: Explorer connection through AOL
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Sat, 27 Aug 2005 19:21:36 -0400
Please only pay attention to the suggestions in *this* thread for now.
Can you successfully reach Windows Update (http://windowsupdate.microsoft.com) using Internet Explorer and is the machine fully up-to-date at Windows Update?
Have you enabled Automatic Updates?
Have you installed and properly configured an anti-virus application?
Have you enabled the Windows Firewall or installed a third-party firewall?
What specific webpages can you not access using IE? What happens when you try to access them using IE? Post any error messages in their entirety.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
Strider wrote:
PA Bear, I've read and tried your suggestions which you posted to another person. I've tried everything you posted; still stumped.
"PA Bear" wrote:
> Internet Explorer (IE) and the AOL browser (AOL toolbar remains at top
> of the page), while related, are not the same thing.
>
> To activate WinXP or access Windows Update, you *must* use IE (click on
> the blue e icon on your desktop). For best results, always use IE to
> reach any microsoft.com, msn.com or hotmail.com web-page.
>
> Before You Connect a New Computer to the Internet
> http://www.cert.org/tech_tips/before_you_plug_in.html
>
> Protect Your PC
> http://www.microsoft.com/athome/security/protect/
>
> How to configure and use Automatic Updates in Windows XP:
> http://support.microsoft.com/?kbid=306525
>
>
> Please address the topics on all of the above web-pages ASAP. Then, if
> you continue to have problems accessing websites using IE (not the AOL
> browser), post back to this thread or newsgroup for assistance.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
>
> Strider wrote:
> > I'm running XP Pro w SP2. Using AOL broadband thru Roadrunner.
> > When I run IE some sites can't be accessed i.e. microsoft, continetal
> > airlines. I can't activate XP nor can I run updates. However other
> > sites run fine, my yahoo, sports illustrated, etc.
> >
> > However when I access the internet through AOL it runs fine, except
> > for windows update. I've tried allowing popups and disabling the
> > firewall. Not running MacAfee but I am running Norton Systemworks.
> > I've also tried enabling cookies and making microsoft a trusted site.
> > I'm stumped, any ideas?
.
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