Re: Is it IE6 or my ISP? Page cannot be displayed error???
- From: "VanessaP" <VanessaP@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 22 Aug 2005 16:01:03 -0700
I ended up having to restore the registry and IE seems to be working fine
now.
"How to recover from a corrupted registry that prevents Windows XP from
starting"
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545
My TaskManager still doesnt seem to load completely though. Does anybody
have any thoughts on that?
Thanks!
"bruscov" wrote:
> I started having internet access problems on that date as well. I've tried
> most everything but still get no response from IE except that it cannot
> access. Naturally, I can't download any helpful programs since I can't get on
> line. I'm using an ancient laptop to look for help. Help!
>
> "VanessaP" wrote:
>
> > I too have the same problem. When I booted into Safe Mode, IE is working
> > fine. What does this mean? I'm running XP Pro w/SP2. This problem occured
> > 8/19/2005. I did not make any changes to my pc. Thanks!
> >
> > "Ada Pan [MSFT]" wrote:
> >
> > > Hi Nancy,
> > >
> > > According to your description, I understand that Internet Explorer cannot
> > > only continuously access to websites.
> > >
> > > Based on my experience, this issue could be caused by a variety of factors.
> > > To narrow down this issue, please try the following steps:
> > >
> > > #1
> > > As Frank suggested, this issue could be caused by some spyware. I know
> > > that have tried Frank's suggestion and it doesn't help on your side.
> > > Moreover, I wonder if you have installed any anti-virus software on your
> > > computer. If yes, please try to use it scan the hard disk to check if
> > > there is any potential virus. If not, we can use Symantec's online Virus &
> > > Security checker to examine your computer's security status:
> > >
> > > http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
> > >
> > > Click Go to proceed with a Security Scan and Virus Detection. Please make
> > > a note of the infected files and then delete them.
> > >
> > > #2
> > > As Paul mentioned, this issue also may occur if some registry files are
> > > corrupt or damaged. To re-register the files, please refer the steps in KB
> > > 281679:
> > >
> > > You cannot open a new Internet Explorer window or nothing occurs after you
> > > click a link
> > > http://support.microsoft.com/?id=281679
> > >
> > >
> > > # 3
> > > This issue also may occur if the drivers for the modem and Network Adapter
> > > are not correctly installed. Let's uninstalled the drivers for the modem
> > > and Network Adapter, and then restarted Windows to reinstall the drivers.
> > > To uninstall them, please refer to the following steps:
> > >
> > > 1. Click Start\right-click My Computer\Properties\Hardware\Device
> > > Manager\Modems.
> > > 2. Right-click the modem\"Uninstall", and confirm.
> > > 3. Back to Device Manager, expand Network Adapters, right-click\"Uninstall"
> > > and confirm
> > > 4. Close Device Manager and System Properties.
> > > 5. Click Start\ Control Panel\Network Connections, right-click\Delete all
> > > the connections there and confirm.
> > > 6. Restart your computer, and then reinstall the drivers for Modem and
> > > Network Adapter.
> > >
> > > #4
> > > You can take a look at the following article which lists many possible
> > > reasons that my cause this issue. Please try the method in the article to
> > > resolve this problem.
> > >
> > > 326155 "The Page Cannot Be Displayed" Error Message When You Try to Start
> > > http://support.microsoft.com/?id=326155
> > >
> > >
> > > If the suggestions don't help, please help us collect more information for
> > > further troubleshooting:
> > >
> > > 1. What is the operating system installed on your computer?
> > >
> > > 2. How is it installed, clean installation or upgrade installation?
> > >
> > > 3. When did this issue first occur, after applying any updates or after
> > > installing some specific software?
> > >
> > > 4. Does this issue occur in Windows Safe Mode with Networking?
> > >
> > > a. Restart the computer.
> > > b. Keep pressing the F8 key until the Windows Startup menu appears.
> > > c. Choose Safe mode with Networking, and press Enter.
> > > d. Start the computer in Safe Mode with Networking.
> > >
> > > Note: In Safe Mode, your system display and Desktop will look and perform
> > > differently than in Normal Mode. This is only temporary. To return the
> > > system back to Normal Mode, we can simply restart the computer.
> > >
> > > 5. Does this issue occur if you use another user account to log on to this
> > > computer?
> > >
> > > If anything unclear or you need further assistance, please let me know.
> > >
> > > Regards,
> > >
> > > Ada Pan
> > >
> > > Microsoft Online Partner Support
> > > Get Secure! - www.microsoft.com/security
> > > =====================================================
> > > When responding to posts, please "Reply to Group" via your newsreader so
> > > that others may learn and benefit from your issue.
> > > =====================================================
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > >
.
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