Re: IE needs to close etc
- From: "Frank Saunders, MS-MVP, IE/OE" <franksaunders@xxxxxxxx>
- Date: Fri, 19 Aug 2005 19:38:19 -0400
"novvo" <novvo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D98E1043-DF58-457F-9FF4-6ED1FB8221A4@xxxxxxxxxxxxx
> I keep experiencing the message Internet Explorer has encountered a
> problem and needs to close but I don`t seem to be offered/able to get
> any details.I then get an End Program Now message and then I have to
> log off and begin the whole process again.This often goes on a number
> of times until I finally,through frustration,give up.I would say that
> mostly this occurs when reading my messages,but it does apply to web
> browsing also.on other occassions,when attempting to access a web
> site,my computer makes a short internal beep and the computer not
> responding message appears.
> Does anyone have any suggestions please?Thank You.
> P.S sorry to be so longwinded.
You're nowhere as long winded as some (and as my answer).
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars
If nothing there helps, please post back to this thread.
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
.
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