Re: Repair IE Q903235



Thank you so very much. Your reply has been most helpful and I will go back
and reevaluate everything taking more care to discover exactly when and where
we're having the problem. I do know for certain that it is not malware as I
have carefully run programs to search out any, and I nor anyone else has
installed any programs within the past 8 months. Also, I have just today
discovered from our church secretary (first time she's even mentioned
this...I don't ordinarily use the church computer) that it has on a few
occasions rebooted itself. I make certain that the internet cache and temp
files are cleaned out regularly so I will have to go back & review everythin.
The last time I had a computer that rebooted itself, it was the registry but
in this case, I haven't a clue since no changes have been made to the
computer. Again I thank you for the means of repairing internet explorer and
I won't use it unless I have no other recourse.
regards, alta

"Robert Aldwinckle" wrote:

> "CR Hugs" <crhugs@xxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:FDC91868-A2F6-43A6-B080-87211740FDC4@xxxxxxxxxxxxxxxx
> > I apologize, I should have mentioned that I am using Windows 2000 Pro and
> > not XP.
> > Also, I have run various scans and am certain I have no adware/spyware or
> > virus' etc. I have the computer pretty tightly protected.
> > I keep getting the message "Microsoft Internet Explore has
> > encountered a problem and needs to close. We are sorry for the
> > inconvenience." Any ideas?
>
>
> The most likely cause is interfering third-party programs (e.g., most likely
> but not necessarily, malware) and IE Repair won't help with that.
> In fact, it could make things worse by partially breaking hooks and leaving
> bits of them still embedded.
>
> However, your OS does allow you to use IE's Repair tool
> even if you don't see an item for IE in the Add/Remove Programs list.
>
> E.g. Run... (press Win-R and enter:)
> rundll32 setupwbv.dll,IE6Maintenance
> and then follow the dialog you were expecting to see.
>
> Again, don't be suprised if this doesn't help avoid your symptom
> (which you have yet to disclose.) Essentially you have been asking us
> to diagnose problems with a self-prescribed solution to undisclosed
> symptoms.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>
.



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