Re: IE keeps running/can't close it out
- From: "SHEBU" <SHEBU@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 5 Aug 2005 12:46:07 -0700
Jan...I have cleared the Temporary Files, edited the HOST file and downloaded
and run CCleaner. I have also added Yahoo Games to the Trusted Zone. Still
locks up when trying to exit Yahoo Canasta. Thanks for all your suggestions.
I think I may add a new post for IE Lock up when exiting Yahoo Canasta and
see if I get any response to that. Again, thanks for all you help. Wish
they would have worked.
--
Shebu
"Jan Il" wrote:
> Hi SHEBU :-)
>
> Have you tried adding the site to the Trusted Zone? If it is only one site,
> it may be that it is being blocked by a 3rd party program, such as Yahoo
> Toolbar, or Yahoo Companion. If you have the Companion, uninstall it, as it
> is known to cause all sorts of problems.
>
> Also, try clearing the Temprary Internet Files; and Cookies
> Safely Delete the Temporary Internet Files
> http://www.mvps.org/winhelp2002/delcache.htm
>
> also...see if the site is in the HOSTS file. If so, you can remove it:
>
> How to Edit HOST File:
> http://www.lithiumdata.com/QandA/hosts.htm
> How to use the Hosts File
> http://www.accs-net.com/hosts/how_to_use_hosts.html
>
> Other than that, I have no other ideas on this problem. Perhaps someone
> else will be able to give you further assistance. :-)
>
> Hope this helps.
>
> Jan :)
> MS MVP - IE/OE
> Smiles are meant to be shared,
> that's why they're so contagious.
>
> Replies posted only to the newsgroup for the benefit or other readers.
> How to make a good newsgroup post:
> http://www.dts-l.org/goodpost.htm
>
>
>
> > Jan...I already have SpyBotS&D on my system and it continually shows no
> > problems. I also downloaded CWSchredder as you previously suggested, again
> > after running....no problems.
> >
> > Since this only happens on one game at the Yahoo site, even though it
> > shows
> > IE as locked up, I'm beginning to think it is Yahoo's problem even though
> > they say it's IE's problem. Any further ideas.
> >
> > -
> > Shebu
> >
> >
> > "Jan Il" wrote:
> >
> >> Hi SHEBU :-)
> >>
> >> > jan...I followed your direction to see if IBIS Toolbar or wtoolsa.exe,
> >> > wtoolsb.dll, wsup.exe, tb_setup.exe or WinTools of any sort were on my
> >> > system via Safe Mode and none are present. Therefore I saw no need to
> >> > download the CWShredder etc. Thanks again for your suggestions.
> >> >
> >> > I'm beginning to think it is just something I will have to learn to
> >> > live
> >> > with although I don't understand why I should.
> >>
> >> No...you don't want to live with this on your system, as it will only get
> >> worse. You need to get rid of it, and if you did not follow all the
> >> directions in the information provided to the letter, you should do so.
> >> Many
> >> of these files are in hidden files on the system and unless they are
> >> enabled
> >> they can not be seen or detected. Thus, you need to enable Hidden Files
> >> before going to Safe Mode.
> >>
> >> How to Show Hidden Files
> >> http://snipurl.com/6rl8
> >>
> >> You also need to download and install SpyBot Seach & Destroy then
> >> immediately update. Then run the program from Safe Mode.
> >> SpyBot S &D - Update immediately after installing
> >> http://www.majorgeeks.com/download2471.html
> >> SpyBot S and D Tutorial
> >> http://www.bleepingcomputer.com/forums/tutorial43.html
> >>
> >> CAUTION!!!!! Before you try to remove spyware using any of the programs
> >> above, download a copy of LSPFIX from any of the following sites:
> >> http://www.cexx.org/lspfix.htm
> >> http://www.spychecker.com/program/winsockxpfix.html
> >> (if your OS is Win2k or XP) The process of removing certain malware may
> >> kill
> >> your internet connection. If this should occur, this program, LSPFIX,
> >> will
> >> enable you to regain your connection.
> >>
> >> You should also get a copy of WINSOCKXPFIX to have at hand if needed,
> >> available at:
> >> http://www.spychecker.com/program/winsockxpfix.html
> >> and
> >> WinsockXP Fix- WinXP
> >> http://www.spychecker.com/program/winsockxpfix.html
> >> with instructions, at
> >> http://www.iup.edu/house/resnet/winfix.shtm
> >> also... From LavaSoft- all versions of Windows-
> >> http://digital-solutions.co.uk/lavasoft/whndnfix.zip
> >> (NOTE: It is reported that in XP SP2, the command netsh winsock reset
> >> will fix this problem without the need for these programs.)
> >> or Winsock Fix Utility
> >> http://www.dfwonline.net/files/WinsockFix.zip
> >>
> >> Hope this helps.
> >>
> >> Jan :)
> >> MS MVP - IE/OE
> >> Smiles are meant to be shared,
> >> that's why they're so contagious.
> >>
> >> Replies posted only to the newsgroup for the benefit or other readers.
> >> How to make a good newsgroup post:
> >> http://www.dts-l.org/goodpost.htm
> >>
> >>
> >> > --
> >> > Shebu
> >> >
> >> >
> >> > "Jan Il" wrote:
> >> >
> >> >> Hi Shebu :-)
> >> >>
> >> >> Courtesy Mike Maltby - MS MVP
> >> >>
> >> >> wtoolsa.exe is malware and appears to be a new member of the IBIS
> >> >> Toolbar
> >> >> family (http://www.pestpatrol.com/PestInfo/i/ibis_toolbar.asp) or even
> >> >> a
> >> >> variant of the CoolWebSearch parasite. One install mechanism it uses
> >> >> is
> >> >> if
> >> >> you choose to install
> >> >> the toolbar from xxx.websearch.com
> >> >>
> >> >> Boot to Safe Mode, open MSConfig (Start, Run, enter MSConfig in the
> >> >> box
> >> >> and
> >> >> click OK), open the Startup tab and uncheck the entry being used to
> >> >> launch
> >> >> wstoolsa.exe, possibly labelled something like WinTools as well as any
> >> >> entries referring to wtoolsb.dll, wsup.exe and tb_setup.exe.
> >> >>
> >> >> Browse to and delete the contents of your C:\Windows\Temp folder and
> >> >> also
> >> >> clear you Temporary Internet Files (Internet Options | General |
> >> >> Delete
> >> >> Files and ensure that you check the box "Delete all offline content",
> >> >> then
> >> >> click
> >> >> OK and Apply.
> >> >>
> >> >> Now check Add/Remove Programs and uninstall any entry for WinTools.
> >> >>
> >> >> You should also delete the entire Wintools folder which is probably
> >> >> located as a sub-folder in C:\Program Files\Common Files or
> >> >> alternatively
> >> >> in
> >> >> C:\Windows\System. Check for and delete all copies of wtoolsa.exe,
> >> >> wtoolsb.dll, wsup.exe and tb_setup.exe.
> >> >>
> >> >> Now reboot back into Normal Mode and check your system for commercial
> >> >> parasites.
> >> >>
> >> >> I would suggest you download and run Merijn's CWShredder which
> >> >> targets
> >> >> the
> >> >> CoolWebSearch parasite. CWShredder can be downloaded from
> >> >> (http://www.zerosrealm.com/downloads/CWShredder.zip or
> >> >> http://www.spywareinfo.com/~merijn/files/cwshredder.zip). Details of
> >> >> the
> >> >> many
> >> >> forms of the CoolWebSearch hijacker can be found at
> >> >> http://www.spywareinfo.com/~merijn/cwschronicles.html and also
> >> >> http://www.pestpatrol.com/pestinfo/c/cws.asp.
> >> >>
> >> >> If you continue to have problems download a copy of HijackThis from
> >> >> http://www.spywareinfo.com/~merijn/downloads.html). Create a folder
> >> >> called
> >> >> hijackthis on C: and copy the file you downloaded to that folder.
> >> >> Close
> >> >> as
> >> >> many applications as you can including all instances of Internet
> >> >> Explorer
> >> >> and then run hijackthis.exe and post back the log, provided that it
> >> >> isn't
> >> >> too long, to this thread, otherwise to the HijackThis Forum at
> >> >> http://www.spywareinfo.com/forums/ and hopefully this will enable
> >> >> someone
> >> >> to
> >> >> identify the cause of your problem.
> >> >>
> >> >> Possible entries in the HiJackThis log to remove include:
> >> >> O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common
> >> >> files\WinTools\WToolsA.exe
> >> >> O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common
> >> >> files\WinTools\WToolsA.exe
> >> >>
> >> >> O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products
> >> >> Installer
> >> >> Start) - http://imgfarm.com/images/nocache/funwe….0.0.5.cab
> >> >>
> >> >> also see..
> >> >> http://inetexplorer.mvps.org/data/wtoolsa.htm
> >> >>
> >> >> Hope this helps.
> >> >>
> >> >> Jan :)
> >> >> MS MVP - IE/OE
> >> >> Smiles are meant to be shared,
> >> >> that's why they're so contagious.
> >> >>
> >> >> Replies posted only to the newsgroup for the benefit or other readers.
> >> >> How to make a good newsgroup post:
> >> >> http://www.dts-l.org/goodpost.htm
> >> >>
> >> >> > Thanks for the suggestion and link Emry's. I did download BHODemon
> >> >> > and
> >> >> > ran
> >> >> > it but it only detected 3 BHO's and they were all benign. So
> >> >> > unfortunately I
> >> >> > still have my problem. Maybe someone else will come up with a
> >> >> > solution.
> >> >> > --
> >> >> > Shebu
> >> >> >
> >> >> >
> >> >> > "Emrys Davies" wrote:
> >> >> >
> >> >> >> "SHEBU" <SHEBU@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> >> >> news:4AC55FB7-1BE4-4DA4-BE87-B7389AF9A9AA@xxxxxxxxxxxxxxxx
> >> >> >> > My computer is only 4 mos old and I have continually had a
> >> >> >> > problem
> >> >> >> with IE6
> >> >> >> > crashing. It shows it's still running but I can't close it out
> >> >> >> > unless
> >> >> >> I use
> >> >> >> > Control/Alt/Delete. Then i get a message that it's either
> >> >> >> > spyware,
> >> >> >> > IE
> >> >> >> > add-ons, or a virus causing the problem OR a message that the
> >> >> >> > error
> >> >> >> was
> >> >> >> > likely caused by: IBIS Toolbar and to remove it. I have NAV5,
> >> >> >> > Spybot
> >> >> >> S&D
> >> >> >> > which run and show no virus, adware or spyware. I also tried to
> >> >> >> > see
> >> >> >> if the
> >> >> >> > IBIS Toolbar was on my machine and it isn't.....so can't delete
> >> >> >> > what
> >> >> >> isn't
> >> >> >> > there.
> >> >> >> >
> >> >> >> > I also thought the problem might be with Sun's JAVA JVM2 but they
> >> >> >> assure me
> >> >> >> > everything is running properly.
> >> >> >> >
> >> >> >> > This problem only happens when I'm in Yahoo Games and playing
> >> >> >> > Canasta.
> >> >> >> Any
> >> >> >> > other games work and close out fine. The actual Canasta room
> >> >> >> > closes
> >> >> >> out but
> >> >> >> > then when I try to close out IE it locks up. I have also
> >> >> >> > contacted
> >> >> >> Yahoo and
> >> >> >> > they tell me it is an IE problem. I am on Microsoft XP, SP2,
> >> >> >> > IE6
> >> >> >> Version
> >> >> >> > 6.0.2900.2180.xpsp_sp2.
> >> >> >> >
> >> >> >> > Also, the IE Error I keep getting is: szAppName: IEXPLORE.EXE
> >> >> >> szAppVer:
> >> >> >> > 6.0.2900.2180
> >> >> >> > szModVer: 0.0.0.0 offsets: 00000000 szModName: hungapp
> >> >> >> >
> >> >> >> > The Error Report Content is:
> >> >> >> > C:\DOCUME~1\Owner\Locals~1\Temp\WER21eb.dir00\IEPLORE.EXE.mdmp
> >> >> >> > C:\DOCUME`1\Owner\Locals~1\TempWER21eb.dir00\appcompat.txt
> >> >> >> >
> >> >> >> > Any ideas or help would really be appreciated. I am retired and
> >> >> >> > enjoy
> >> >> >> > playing Canasta online but this problem is very annoying
> >> >> >> > especially
> >> >> >> since my
> >> >> >> > system is new. I had no problems while on Windows 98 with IE6.
> >> >> >> >
> >> >> >> > Shebu
> >> >> >>
> >> >> >> This is interesting: http://tinyurl.com/dgres
> >> >> >>
> >> >> >> Regards,
> >> >> >> Emrys Davies
> >> >> >
> >> >> >
> >> >>
> >> >>
> >>
.
- References:
- IE keeps running/can't close it out
- From: SHEBU
- Re: IE keeps running/can't close it out
- From: Emrys Davies
- Re: IE keeps running/can't close it out
- From: SHEBU
- Re: IE keeps running/can't close it out
- From: Jan Il
- Re: IE keeps running/can't close it out
- From: SHEBU
- Re: IE keeps running/can't close it out
- From: Jan Il
- Re: IE keeps running/can't close it out
- From: SHEBU
- Re: IE keeps running/can't close it out
- From: Jan Il
- IE keeps running/can't close it out
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