Re: internet explorer problem
- From: "Don Varnau" <don_04[at]varnau[dot]org>
- Date: Wed, 3 Aug 2005 21:11:32 -0500
Hi,
Another program (possibly malware) is probably interfering with IE. From
Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." Does that allow IE to work? Using SP2, "Manage add-ons"
will do the same.
The offender may simply be a BHO (Browser Helper Object.) BHO Demon 2.0 from
http://www.definitivesolutions.com/bhodemon.htm will allow you to easily
disable suspicious or unknown BHOs.
This is occasionally caused caused by the CommonName parasite.
See: http://www.doxdesk.com/parasite/CommonName.html Do you have CommonName
or CN in add/remove programs?
Or this could be caused by another parasite. Try CWShredder, Ad-aware and
Spybot.
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.
Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://inetexplorer.mvps.org/darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
If unsuccessful with those programs, you may have to post a HijackThis log
for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30
Be patient. It's a busy forum.
HijackThis logs are also analyzed at these (and other) forums. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php
Or...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, toolbars,
security, anti-virus, etc. Take a look at any program that might be
interacting with IE. You may have to reinstall, or not reinstall, a program.
Another possibility:
>From Internet Options> Advanced, if you have Sun Java and microsoft VM
(virtual machine) uncheck Sun Java.
More information on Java and Microsoft VM issues at
http://javatester.org/
http://www.mvps.org/inetexplorer/answers_9.htm
The "clean boot" troubleshooting method may help you find the program that's
causing this.
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393
Hope this helps,
Don
[MS MVP IE/OE]
"anoop" wrote in message
news:090F30A2-4E2D-4E4E-BE3D-0C8D5407188F@xxxxxxxxxxxxxxxx
> Hello,
> I have Internet Explorer version:
> 6.0.2900.2180.xpsp_sp2_gdr.050301-1519.
> Now whenever I launch Internet Explorer. The Memory Usage of
ieexplorer.exe
> increases to 31000K and raises an error - Microsoft Visual C++ Runtime
Library
>
> Runtime error : cannot start the thread.
>
> also application error is displayed - the exception unknown software
> exception (0x4000015) occured in the application at location 0x0a5a380c.
>
> Click OK to terminate the program
> Click on CANCEL to DEBUG the program
>
> If click on OK the Internet Explorer closes.
>
> which in turn affects the virtual memory and message of low virtual memory
> is displayed.
>
> I tried to increase the virtual memory but of no use.
>
> How can solve this problem or repair the Internet Explorer, or download
and
> reinstall the above mentioned version of Internet Explorer.
>
> Thank you
.
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