Re: IE 6.0 crashes ws2_32.dll error
- From: Weasel <Weasel@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 26 Jul 2005 17:14:01 -0700
Don,
I ran 'netsh Winsock reset' and the error repeated. I then ran Winsock
fix and the error reoccured. I did get McAfee to download and install before
I did any of the Winsock operations, so I have been confirmed virus free. IE
still crashes at the Win Passport login page. Giving the same error message
and details:
App:explorer.exe, APPVer:6.0.2900.2180, ModName:ws2_32.dll,
ModVer:5.1.2600.2180,Offset:000061f8
What is the MS passport login page trying to do just as it opens? I am
having to use my Univ. computer lab to post messages here.
McAfee E-mail scan gives a similar error when I open OE to look at my
mail. The application name changes but it is still ws2_32.dll cited as the
problem but with offset:000061dc. I checked the details of ws2_32.dll; it is
in Windows/system32 and was last modified in 2004. When I searched for
ws2_32.dll there were older files but they are located in a CAB and an
uninstall directory. The older version is never cited in the error message
details.
What can I try now? Win XP full verson was installed on this machine
from CD. I am connecting to the Internet using BellSouth DSL. The computer
connects by ethernet to a Westel DSL modem. What information from my
computer would be of use?
--
Sincerely,
Weasel
"Don Varnau" wrote:
> Hi,
> ws2_32.dll is a Winsock file. Try these steps...
>
> XP SP2...
> Log on as an administrator.
> From Start> Run, type cmd, and then click OK.
> At the command prompt, type the following, and then press ENTER:
> netsh Winsock reset
>
> Next option...
> Download and run WinsockFix from
> http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
> or http://www.tacktech.com/display.cfm?ttid=257
>
> Hope this helps,
> Don
> [MS MVP- IE/OE]
>
> "Weasel" wrote in message
> news:0543DBDB-04C8-4DDB-9428-16DE811B7D2B@xxxxxxxxxxxxxxxx
> > Hello,
> >
> > One day after McAfee Virus Scan updated itself to Ver. 10 I began to get
> > "program must close errors" from IE 6.0 and Norton System works all
> listing a
> > problem with ws2_32.dll. The error shows up when in IE when I click on a
> > site that begins a download operation or other active operation, McAfee
> > install and Check Health utility. I could not run the Passport
> Registration
> > routine need to post this message, it too caused IE to crash. I do not
> get a
> > warning about blocked pop-ups just the error window.
> >
> > The IE error message details are always App:explorer.exe,
> > APPVer:6.0.2900.2180, ModName:ws2_32.dll, ModVer:5.1.2600.2180,
> > Offset:000061f8.
> >
> > The appearance on the taskbar will switch to Windows Old Style after the
> > Error window closes. New IE windows will also appear in Old Style. The
> > Norton prgram that has the problem is nwiz.exe, the scanning programs
> still
> > work. McAfee did not find any viruses when it scanned my system. I run
> > Ad-Aware regularly and clean my Internet Temp files daily. I am running
> Win
> > XP Pro SP2 on an AMD 2100 with 1GB of memory. I was fully updated
> according
> > to the MicroSoft site as of last week. Trying to fix the problem McAfee
> Tech
> > Support had me uninstall my McAfee programs. I can't reinstall from their
> > wedsite now. They told me to check with MicroSoft support about my
> problem.
> >
> > What do I need to do to correct this problem? It has left me with
> limited
> > internet capability.
> >
> > Sincerely,
> > Weasel
>
>
.
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