Re: Process runs but browser doesn't open
- From: "Don Varnau" <don_04[at]varnau[dot]org>
- Date: Fri, 22 Jul 2005 19:25:23 -0500
Hi,
There's probably additional malware installed. It's still in Beta testing,
but has been performing well- try Windows AntiSpyware (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Running it from Safe Mode sometimes helps.
Or BHODemon 2.0 from http://www.definitivesolutions.com/bhodemon.htm will
let you easily disable BHOs to see if one of them is the troublemaker.
Or the clean boot troubleshooting process could rule out a legitimate
program as the offender:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393
The next step would be to post a HijackThis log for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30
Be patient. It's a busy forum and some of the regular contributers are on
vacation.
HijackThis logs are also analyzed at these (and other) forums. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php
Hope this helps,
Don
[MS MVP- IE/OE]
"Jody" wrote in message
news:1B6776AB-B91A-4457-A212-32FA650B3A47@xxxxxxxxxxxxxxxx
> I suspect this machine had a browser hijack so I ran SpyBot, A-Aware and
> Trend Micro PC-cillin virus scan and found several items that now appear
to
> have been successfully cleaned.
>
> One issue this machine continues to have is IE will not load. Each time
the
> IE shorcut (or actual .exe file) is clicked, a seperate process runs in
the
> task manager. So there ends up being multipal instances of IEXPLORER.EXE
> running without loading the app.
>
> Any ideas?
>
.
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