Re: Cannot open IE, cannot read OE email after installing Windows
- From: Trixie <Trixie@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 12 Jul 2005 13:30:04 -0700
PA Bear,
I have now loaded MSN Messenger V7 and it works fine. I have still not
received any response on my HijackThis log but am working my way through it
myself. I am still nervous about attempting to install SP2... Once I have a
clean HijackThis log, I can install SP2 provided my anti-virus software is
not running, right?
Trixie
"PA Bear" wrote:
> > ...SP2 has obviously degraded my computer in
> > ways I don't know how to fix...
>
> IMHO your machine had already been degraded by hijackware before you
> installed SP2. Installing SP2 just made evident what had been previously
> hidden. Once you get the machine clean, you should be able to
> download/install SP2 via Windows Update and sign in using MSN Messenger.
>
> BTW you should be running MSN Messenger v7.0.0813 now. The version you have
> is vulnerable to hijackers!
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security
>
>
> Trixie wrote:
> > PA Bear,
> >
> > Rhanks for your suggestion. I have run the HijackThis program and have
> > posted my log. I am still waiting for a response. The log looked okay to
> > me. I have been running Spybot regularly. Another problem I have found
> > (I don't know if it is related to my not being able to download SP2) is
> > that I can no longer sign in to MSN Messenger 6.2. I attempt to sign in,
> > the "signing in..." message comes up and then after about 30 seconds,
> > returns to the Sign In screen. SP2 has obviously degraded my computer in
> > ways I don't know how to fix... Any suggestions would be helpful.
> >
> > Trixie
> >
> > "PA Bear" wrote:
> >
> > > The #1 cause of problems after installing SP2 is hijackware that was
> > > present on the machine prior to the install. Before installing SP2
> > > again, run a /thorough/ check for hijackware, including posting your
> > > HijackThis log to an appropriate forum: Do *not* install SP2 until an
> > > expert has given your HijackThis log a clean bill of health.
> > >
> > > Check for Hijackware
> > > http://aumha.org/a/parasite.htm
> > > http://aumha.org/a/quickfix.htm
> > > http://mvps.org/winhelp2002/unwanted.htm
> > > http://inetexplorer.mvps.org/Darnit.htm
> > > http://www.mvps.org/sramesh2k/Malware_Defence.htm
> > > http://defendingyourmachine.blogspot.com/
> > >
> > > When all else fails, HijackThis
> > > (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
> > > use. It will help you to both identify and remove any
> > > hijackware/spyware. **Post your files to http://forums.spywareinfo.com/,
> > > http://castlecops.com/forum67.html or
> > > http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
> > >
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE) & Security
> > >
> > > Trixie wrote:
> > > > Bruce,
> > > >
> > > > Yes, my anti-virus was running when I installed SP2. I unloaded SP2
> > > > and returned my system back to its previous state. I then turned off
> > > > my anti-virus plus my firewall protection and began to use the
> > > > automatic download of SP2. The download stopped halfway through and
> > > > hung. I was then
> > > > left with quite a mess to clean up. I have now removed the partial
> > > > SP2 download and once again returned my system back to its original
> > > > state. Should I use the automatic download feature of SP2? Any ideas?
> > > >
> > > > Thanks,
> > > >
> > > >
> > > > "Bruce Hagen" wrote:
> > > >
> > > > > Was your anti-virus running when you installed SP2? It should be
> > > > > turned off
> > > > > when downloading any Windows Update for a clean install. I would
> > > > > suggest you remove SP2, make sure all is back to normal, and then
> > > > > reinstall it with your A/V off.
> > > > >
> > > > > How to remove SP2:
> > > > > http://support.microsoft.com/default.aspx?scid=kb;EN-US;875350
> > > > >
> > > > > Bruce Hagen
> > > > > MS MVP - (IE/OE)
> > > > > ~IB-CA~
> > > > >
> > > > >
> > > > >
> > > > > "Trixie" <Trixie@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > > news:0ED6DD82-60A5-43A2-B6FC-C02DCDDBCEF3@xxxxxxxxxxxxxxxx
> > > > > > Okay, I may be a late bloomer in FINALLY installing SP2 on my
> > > > > > Windows XP system but I was afraid my system would have
> > > > > > problems...
> > > > > >
> > > > > > I now cannot open my IE. I can, however, open and use Mozilla
> > > > > > fine. I also
> > > > > > cannot open any emails (not the attachments) from Outlook
> > > > > > Express, the window
> > > > > > just goes away. When bringing up IE, the window opens and gets
> > > > > > to "Web site
> > > > > > found. Waiting for reply" and then the entire window disappears.
> > > > > > I have
> > > > > > spent a lot of time running the regsvr32 repairs and I still have
> > > > > > the problem.
> > > > > >
> > > > > > Has anyone experienced this problem? If you solve this problem,
> > > > > > you will
> > > > > > be
> > > > > > my new hero...until the next problem comes along
>
>
.
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