Re: IE not starting



Sorry, we've gotten over my head.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

"Greg Hines" <greghines@xxxxxxxxxxxxxxxxxx> wrote in message
news:pSKye.411$ru5.2255@xxxxxxxxxxxxxxxxxxxx
Frank,

Tried that, but still the same problem.  I happened to have the Task
Mgr. open when I tried to start IE6 and Dr. Watson briefly appears as
well, but no entry in the Event Viewer.  Tracked down the log file
and the top section looks like this:-


Microsoft (R) Windows 2000 (TM) Version 5.00 DrWtsn32 Copyright (C) 1985-1999 Microsoft Corp. All rights reserved.



Application exception occurred:
       App:  (pid=1552)
       When: 7/6/2005 @ 15:56:36.732
       Exception number: c0000005 (access violation)

*----> System Information <----*
       Computer Name: GREGH
       User Name: greg
       Number of Processors: 1
       Processor Type: x86 Family 15 Model 2 Stepping 9
       Windows 2000 Version: 5.0
       Current Build: 2195
       Service Pack: 4
       Current Type: Uniprocessor Free
       Registered Organization: Remtech Australia
       Registered Owner: Greg Hines

*----> Task List <----*
  0 Idle.exe
  8 System.exe
160 smss.exe
192 csrss.exe
212 winlogon.exe
240 services.exe
252 lsass.exe
392 SCardSvr.exe
472 svchost.exe
500 spoolsv.exe
580 DefWatch.exe
600 svchost.exe
624 llssrv.exe
652 LogWatNT.exe
740 Rtvscan.exe
756 nvsvc32.exe
804 regsvc.exe
820 MSTask.exe
908 SCARDS32.exe
920 vmware-authd.ex.exe
972 vmnat.exe
988 WinMgmt.exe
1016 mspmspsv.exe
1028 svchost.exe
1040 Dfssvc.exe
1060 PDSched.exe
1140 vmnetdhcp.exe
1380 svchost.exe
1800 uphclean.exe
1504 Explorer.exe
312 iTouch.exe
1336 EM_EXEC.exe
1752 AtomTime.exe
1516 VPTray.exe
1348 jusched.exe
1784 Ad-Watch.exe
696 issch.exe
892 sched.exe
668 wcescomm.exe
1132 getright.exe
1492 getright.exe
1600 sqlmangr.exe
1548 AcroTray.exe
280 gcasDtServ.exe
1780 OUTLOOK.exe
1552 iexplore.exe
1520 drwtsn32.exe
  0 _Total.exe

(00400000 - 00419000)
(77F80000 - 77FFD000)
(78000000 - 78045000)
(7C570000 - 7C623000)
(77E10000 - 77E6F000)
(77F40000 - 77F7B000)
(70BD0000 - 70C35000)
(7C2D0000 - 7C332000)
(77D30000 - 77DA1000)
(71000000 - 71149000)
(71710000 - 71794000)
(782F0000 - 78535000)
(77A50000 - 77B3F000)
(10000000 - 10007000)
(71160000 - 7125D000)
(71960000 - 71972000)
(775A0000 - 77630000)
(779B0000 - 77A4B000)
(70200000 - 70295000)
(7C740000 - 7C7C7000)
(77430000 - 77440000)
(77840000 - 7787E000)
(770C0000 - 770E3000)

State Dump for Thread Id 0x648

eax=00004265 ebx=0013a8bc ecx=00004200 edx=0015b703 esi=001574a0
edi=ffffffff
eip=7830e1b1 esp=0012d194 ebp=0012d1b0 iopl=0         nv up ei pl nz
na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000
efl=00000206


function: Ordinal152 7830e1a4 8b542404 mov edx,[esp+0x4] ss:0094707b=???????? 7830e1a8 33c0 xor eax,eax 7830e1aa 85d2 test edx,edx 7830e1ac 7414 jz Ordinal103+0x8d (78314bc2) 7830e1ae 6a02 push 0x2 7830e1b0 58 pop eax FAULT ->7830e1b1 668b0a mov cx,[edx] ds:0015b703=???? 7830e1b4 6685c9 test cx,cx 7830e1b7 7409 jz DllGetClassObject+0xb2d (7830f0c2) 7830e1b9 0fb7c9 movzx ecx,cx 7830e1bc 03c1 add eax,ecx 7830e1be 03d1 add edx,ecx 7830e1c0 ebef jmp Ordinal171+0xb (7831a4b1) 7830e1c2 c20400 ret 0x4

I don't know if the access violation is a file access violation or
not.  The C Drive partition is FAT32.

Any other thoughts appreciated.

Greg
"Greg Hines" <greghines@xxxxxxxxxxxxxxxxxx> wrote in message
news:GhJye.397$ru5.1377@xxxxxxxxxxxxxxxxxxxx
Frank,

Have posted the hijackthis log to http://aumha.net/ and had it
confirmed that my problem is not a problem relating to hijacking.

Have noticed that if you logon as another user on the same pc IE6
works, so it seems related to my local profile.

Any ideas appreciated.

Greg

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/?kbid=318378 Make sure your anti-virus is turned off. The section Windows XP and Windows XP SP1: Edit the registry and install Internet Explorer 6 works on earlier versions of Windows.

--
Frank Saunders, MS-MVP, IE/OE

.



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