Re: Users cannot connect via http (page cannot be found); must use htt
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Tue, 21 Jun 2005 13:13:19 -0400
This problem has been reported to me by numerous users, including fed. gov't computer users (who are behind a pretty tight firewall) so I'm doubtful that it's caused by malicious software.
You might be surprised, HDG! A firewall doesn't stop users from downloading hijackware, surfing to dangerous websites or installing hijackware.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
Help Desk Gal wrote:
This problem has been reported to me by numerous users, including fed. gov't computer users (who are behind a pretty tight firewall) so I'm doubtful that it's caused by malicious software. Does anyone else have any ideas?
"PA Bear" wrote:
> Check for Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/Darnit.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security
>
> Help Desk Gal wrote:
> > Hi,
> >
> > I support a government website and I've had reports from a couple of
> > my users that they cannot access the site using the regular http://
> > web address. However, they CAN connect to the site by using https
> > (which shouldn't be necessary until they log in). Both users are
> > using IE XP SP2 (detail of one user: "6.0.2900.2180.xpsp_sp2". I'm
> > unsure if this is related to the SSL problem reported earlier; both
> > users are up to date on patches and IE updates.
> >
> > I have no way of knowing how many of my users this is actually
> > affecting, since user support is only offered via a form on the
> > website. This problem
> > has only been noted with IE users, although that makes up more than
> > 95% of my user base.
> >
> > Can anyone help me out?
> > Thanks in advance,
> > Jennifer
.
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