Re: IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

"Sparky Watts" <SparkyWatts@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:416F8A45-19FC-48C0-A8B5-BE7C8265EE03@xxxxxxxxxxxxxxxx
> I've run Adware, with the latest 'defs', and it found nothing. How do I
> restore/rebuild the "kernel" to which you refer?

Have you missed the point?

There is very likely nothing wrong with your kernel.
The problem would be caused by interference with modules which call it
by third-party programs which have hooked into them or otherwise
caused incompatibilities in the call stack.

PA Bear gave you more suggestions than just Ad-Aware (I assume you mean.)


---


> --
> Mr. Sparky Watts
>
>
> "Robert Aldwinckle" wrote:
>
>> "Sparky Watts" <SparkyWatts@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8D3EDFAD-87C5-47C8-AB07-2E4B58018C24@xxxxxxxxxxxxx
>> ....
>> >>>>> [Subject: IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error]
>>
>> >>>> You may need new video drivers.
>>
>> >I uninstalled the Nvidia drivers, rebooted the system, reinstalled the
>> > drivers and rebooted the system but still when I close the 'final' window or
>> > disconnect window first after being online, I still get the IEXPLORE error.
>>
>>
>> >>>> Also check your system for "hijackware":
>>
>> The video driver cause was just a guess based on frequency of occurrence
>> with this symptom. These days I suspect crashes in the kernel (even at the
>> magic BFF... addresses) are just as likely to be symptoms of malware.
>>
>>
>> ---
>>
>>
>>
>> > --
>> > Mr. Sparky Watts
>> >
>> >
>> > "PA Bear" wrote:
>> >
>> >> Try 'color quality' instead.
>> >>
>> >> Sparky Watts wrote:
>> >> > I'm running Win98se. Your step 2, I don't see an item called 'color depth'
>> >> > under Settings. Can you explain what I should look for? I have been
>> >> > running
>> >> > Zone Alarm Pro and Norton's A/V software with updated definition files.
>> >> >
>> >> >> Windows version?
>> >> >>
>> >> >> You may need new video drivers. Check the website of your video board or
>> >> >> computer manufacturer. Meanwhile, you can do the following:
>> >> >>
>> >> >> 1. Use the default mouse pointers.
>> >> >>
>> >> >> 2. Turn down your color depth. (Right click the desktop and choose
>> >> >> Properties | Appearance | Settings) Some people find that increasing
>> >> >> color
>> >> >> depth helps.
>> >> >>
>> >> >> 3. Turn down your graphics hardware acceleration. (Start | Settings |
>> >> >> Control Panel | System | Performance | Graphics button) You will see
>> >> >> little, if any, performance degradation.
>> >> >>
>> >> >> 4. Turn off your desktop wallpaper.
>> >> >>
>> >> >> If these make the problem go away you need new video drivers.
>> >> >>
>> >> >> Also check your system for "hijackware":
>> >> >>
>> >> >> Help with Hijackware
>> >> >> http://aumha.org/a/parasite.htm
>> >> >> http://aumha.org/a/quickfix.htm
>> >> >> http://mvps.org/winhelp2002/unwanted.htm
>> >> >> http://inetexplorer.mvps.org/Darnit.htm
>> >> >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> >> >> http://defendingyourmachine.blogspot.com/
>> >> >>
>> >> >> Update your virus definitions and then run a full system scan. From now
>> >> >> on, do both daily.
>> >> >> --
>> >> >> ~Robear Dyer (PA Bear)
>> >> >> MS MVP-Windows (IE/OE) & Security
>> >> >>
>> >> >> Sparky Watts wrote:
>> >> >>> I get the 'IEXPLORE invalid page fault/kernel32.dll' error message if I
>> >> >>> close down the "last" internet window to the desktop before
>> >> >>> disconnecting
>> >> >>> or if I disconnect and then close down the internet window and go back
>> >> >>> to
>> >> >>> the desktop. I've tried the I/E repair and that didn't fix it. I
>> >> >>> reinstalled IE6 SP1 and the updates but that didn't fix the issue.
>> >> >>> What files might be corrupted or what areas[registry?] should I
>> >> >>> investigate?
>> >>
>> >>
>>
>>
>>
>>


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