Re: Cannot access some web sites
- From: Paul W <PaulW@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 7 Jun 2005 14:15:03 -0700
Don,
Thanks. Tried the 6 steps suggested. Still no success, incluidng creating a
new account. It has exactly the same issues as the existing accounts. Are you
aware of any trace files i can check or utilities that might provide a trace
file?. Its the only thing i can think of to try and understand what is going
wrong.
"Don Varnau" wrote:
> Hi,
> You might look over http://inetexplorer.mvps.org/answers/16.html to see if
> there's anything else to try.
>
> Have you tried creating a new user account?
>
> Try deleting the Temporary Internet Files *folder* and History *folder* for
> one or two user accounts. You can delete the TIF and History folder of
> another user from an Administrator login
>
> Especially if connecting via cable or DSL, has everything (modem, router,
> computer) been shut down for at least 5 minutes at some point?
>
> Winsock corruption *should be* all or nothing. But you might try this:
> Log on as an administrator.
> From Start> Run, type cmd, and then click OK.
> At the command prompt, type the following, and then press ENTER:
> netsh Winsock reset
>
> Next, try this winsock repair tool:
> WinsockXPFix http://www.iup.edu/house/resnet/winfix.shtm
>
> Hope this helps,
> Don
> [MS MVP- IE/OE]
>
>
> "Paul W" wrote in message
> news:3B98E844-46BC-4157-A823-F6B0E80A7C74@xxxxxxxxxxxxxxxx
> > Don,
> > thanks for the feedback. No joy so far. I have gone through each step you
> > suggested:
> > Host file renamed to .old
> > Turned off Norton firewall
> > Turned off Norton AV
> > Deleted temp files etc in all accounts
> > Followed instructions at the MS website you supplied (covered each step
> > including sfc / scannow, etc)
> > Followed the 'quick fix' instructions at 'aumha' web site. No parasites
> > found in the prechecks.
> > To be safe i am now creating a hostlog for the 'aumha' discussion group to
> > validate, but its looking unlikely to be malware.
> >
> > Any other ideas in the meantime are welcome. I'm going mad with this!
>
> > "Don Varnau" wrote:
> > > Hi,
> > > Some possibilities:
> > >
> > > It sounds like perhaps you didn't find the "real" HOSTS file:
> > > To check the HOSTS file in Windows XP...
> > > Make sure that Windows is showing hidden files and is not hiding file
> > > extensions for known file types then check for a HOSTS file at
> > > [C:\Windows\System32\Drivers\etc] Open the HOSTS file with notepad. If
> > > there are entries you wish to disable, you can put the pound sign (#) in
> > > front an entry to disable it. Then File> Save. Or you can rename the
> HOSTS
> > > file to HOSTS.OLD to disable it.
> > > More on the HOSTS file at http://mvps.org/winhelp2002/hosts.htm and
> > > http://www.accs-net.com/hosts/
> > >
> > > Enable the Windows firewall and disable the Norton firewall. See if that
> > > helps.
> > > See:
> > > http://www.symantec.com/techsupp/nis/nis_2004_info_solve.html
> > > http://www.symantec.com/techsupp/nis/nis_2005_info_solve.html
> > > Or start here http://www.symantec.com/techsupp/consumer.html
> > >
> > > Disable Norton AV temporarily. Any change?
> > >
> > > Many of the steps in this article will be worth a try:
> > > 870700 - How to troubleshoot problems accessing secure Web pages with IE
> 6
> > > [XP] SP2: http://support.microsoft.com/default.aspx?scid=kb;en-us;870700
> > >
> > > Delete the Temporary Internet Files *folder* for a couple of these
> accounts.
> > > See if that helps.
> > > You should be able to delete another user's TIF folder from an
> administrator
> > > login from Windows Explorer. http://mvps.org/winhelp2002/delcache.htm
> > >
> > > You may have malware that the programs didn't find. Start at
> > > http://forum.aumha.org/viewtopic.php?t=4075 Then go to
> > > http://www.aumha.org/a/quickfix.htm Work through the preliminary
> cleaning
> > > steps then post a HijackThis log to the forum at
> > > http://forum.aumha.org/viewforum.php?f=30
> > >
> > > Be patient. It's a busy forum.
> > >
> > > HijackThis logs are also analyzed at these (and other) forums:
> > > http://castlecops.com/forums.html
> > > http://tomcoyote.com/forums/
> > > http://www.bleepingcomputer.com/forums/
> > > http://forums.spywareinfo.com/
> > >
>
> > > "Paul W" wrote in message
> > > news:A6346D9C-F5E8-485E-A199-A195E2A6842E@xxxxxxxxxxxxxxxx
> > > > I can no longer access certain websites that i have been able to
> access in
> > > > the past. Sites i cannot access are a mix of home pages and onward
> links
> > > > from home pages, which are themselves a mix of secure and non-secure
> > > links. I
> > > > always get the same "The page cannot be displayed" error message.
> > > > I am running XP Home Edition, with IE2 SP2 and have four user accounts
> set
> > > > up. Every account has exactly the same issue. I have Notron Firewall
> and
> > > > Antivirus software running on my PC since 'day one' and have not
> changed
> > > its
> > > > settings since.
> > > > I have seen other discussion threads with similar issues, and tried
> all
> > > the
> > > > following without success as a result:
> > > > 1. Scanned my PC for viruses with latest versions of Spybot, Ad-aware,
> MS
> > > > Anti spyware, and Norton. No problems found.
> > > > 2. checked LMHosts file (keep it set to 'read only')
> > > > 3. Deleted all cookies, TIFs, history etc. for all 4 accounts
> > > > 4. Downloaded latest MS Add On Manager
> > > > 5. Disabled all Add Ons
> > > > 6. Run ipconfig /flushdns
> > > > 7. Returned to earlier system restore points
> > > >
> > > > All with no success what so ever. Would appreciate an advice on what
> else
> > > > to try.
>
>
.
- References:
- Cannot access some web sites
- From: Paul W
- Re: Cannot access some web sites
- From: Don Varnau
- Re: Cannot access some web sites
- From: Paul W
- Re: Cannot access some web sites
- From: Don Varnau
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