Re: Cannot access some web sites
- From: "Don Varnau" <don_04[at]varnau[dot]org>
- Date: Fri, 3 Jun 2005 20:55:24 -0500
Hi,
You might look over http://inetexplorer.mvps.org/answers/16.html to see if
there's anything else to try.
Have you tried creating a new user account?
Try deleting the Temporary Internet Files *folder* and History *folder* for
one or two user accounts. You can delete the TIF and History folder of
another user from an Administrator login
Especially if connecting via cable or DSL, has everything (modem, router,
computer) been shut down for at least 5 minutes at some point?
Winsock corruption *should be* all or nothing. But you might try this:
Log on as an administrator.
>From Start> Run, type cmd, and then click OK.
At the command prompt, type the following, and then press ENTER:
netsh Winsock reset
Next, try this winsock repair tool:
WinsockXPFix http://www.iup.edu/house/resnet/winfix.shtm
Hope this helps,
Don
[MS MVP- IE/OE]
"Paul W" wrote in message
news:3B98E844-46BC-4157-A823-F6B0E80A7C74@xxxxxxxxxxxxxxxx
> Don,
> thanks for the feedback. No joy so far. I have gone through each step you
> suggested:
> Host file renamed to .old
> Turned off Norton firewall
> Turned off Norton AV
> Deleted temp files etc in all accounts
> Followed instructions at the MS website you supplied (covered each step
> including sfc / scannow, etc)
> Followed the 'quick fix' instructions at 'aumha' web site. No parasites
> found in the prechecks.
> To be safe i am now creating a hostlog for the 'aumha' discussion group to
> validate, but its looking unlikely to be malware.
>
> Any other ideas in the meantime are welcome. I'm going mad with this!
> "Don Varnau" wrote:
> > Hi,
> > Some possibilities:
> >
> > It sounds like perhaps you didn't find the "real" HOSTS file:
> > To check the HOSTS file in Windows XP...
> > Make sure that Windows is showing hidden files and is not hiding file
> > extensions for known file types then check for a HOSTS file at
> > [C:\Windows\System32\Drivers\etc] Open the HOSTS file with notepad. If
> > there are entries you wish to disable, you can put the pound sign (#) in
> > front an entry to disable it. Then File> Save. Or you can rename the
HOSTS
> > file to HOSTS.OLD to disable it.
> > More on the HOSTS file at http://mvps.org/winhelp2002/hosts.htm and
> > http://www.accs-net.com/hosts/
> >
> > Enable the Windows firewall and disable the Norton firewall. See if that
> > helps.
> > See:
> > http://www.symantec.com/techsupp/nis/nis_2004_info_solve.html
> > http://www.symantec.com/techsupp/nis/nis_2005_info_solve.html
> > Or start here http://www.symantec.com/techsupp/consumer.html
> >
> > Disable Norton AV temporarily. Any change?
> >
> > Many of the steps in this article will be worth a try:
> > 870700 - How to troubleshoot problems accessing secure Web pages with IE
6
> > [XP] SP2: http://support.microsoft.com/default.aspx?scid=kb;en-us;870700
> >
> > Delete the Temporary Internet Files *folder* for a couple of these
accounts.
> > See if that helps.
> > You should be able to delete another user's TIF folder from an
administrator
> > login from Windows Explorer. http://mvps.org/winhelp2002/delcache.htm
> >
> > You may have malware that the programs didn't find. Start at
> > http://forum.aumha.org/viewtopic.php?t=4075 Then go to
> > http://www.aumha.org/a/quickfix.htm Work through the preliminary
cleaning
> > steps then post a HijackThis log to the forum at
> > http://forum.aumha.org/viewforum.php?f=30
> >
> > Be patient. It's a busy forum.
> >
> > HijackThis logs are also analyzed at these (and other) forums:
> > http://castlecops.com/forums.html
> > http://tomcoyote.com/forums/
> > http://www.bleepingcomputer.com/forums/
> > http://forums.spywareinfo.com/
> >
> > "Paul W" wrote in message
> > news:A6346D9C-F5E8-485E-A199-A195E2A6842E@xxxxxxxxxxxxxxxx
> > > I can no longer access certain websites that i have been able to
access in
> > > the past. Sites i cannot access are a mix of home pages and onward
links
> > > from home pages, which are themselves a mix of secure and non-secure
> > links. I
> > > always get the same "The page cannot be displayed" error message.
> > > I am running XP Home Edition, with IE2 SP2 and have four user accounts
set
> > > up. Every account has exactly the same issue. I have Notron Firewall
and
> > > Antivirus software running on my PC since 'day one' and have not
changed
> > its
> > > settings since.
> > > I have seen other discussion threads with similar issues, and tried
all
> > the
> > > following without success as a result:
> > > 1. Scanned my PC for viruses with latest versions of Spybot, Ad-aware,
MS
> > > Anti spyware, and Norton. No problems found.
> > > 2. checked LMHosts file (keep it set to 'read only')
> > > 3. Deleted all cookies, TIFs, history etc. for all 4 accounts
> > > 4. Downloaded latest MS Add On Manager
> > > 5. Disabled all Add Ons
> > > 6. Run ipconfig /flushdns
> > > 7. Returned to earlier system restore points
> > >
> > > All with no success what so ever. Would appreciate an advice on what
else
> > > to try.
.
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