Re: can't open my hotmail using Internet Explorer

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~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

giasal wrote: 
Thank you. I tried but still, doesn't work. It looks like it's going to
open, but it never does. It gets stuck and the URL that shows is:
http://by102fd.bay102.hotmail.msn.com/cgi-bin/hmhome?fti=yes&curmbox=00000000%2d0000%2d0000%2d0000%2d000000000001&a=072c7f3f9504f66aa29a0f658cf49eec&_lang=ES&country=US
But the page is blank and it gets stuck "thinking".
Any ideas?

Thanks.

"Don Varnau" wrote:

> Hi,
> Try these steps:
> 1. Clear the IE cache. IE> Tools> Internet Options> General> Delete
> files (and delete offline content when that dialog pops up) It's often
> recommended that the TIF folder be kept at about 50 MB (Settings.)
> 2. Browse to your Cookies folder and delete any cookies from hotmail,
> msn or passport. (Or delete all cookies.)
> 3. Cookie options are at Internet Options> Privacy. A setting of Low or
> Medium should allow these cookies. If you select a Privacy setting other
> than "accept all" or "block all" you can use the Edit button to accept
> or block cookies from selected sites.
> 4. Check any third-party security programs to see if one of them is
> blocking cookies.
> 5. Verify that the computer's clock is correct- including the Time Zone.
>
> Additional cookies articles:
> 814141 - Error Message Your Web Browser Options Are Currently Set to
> Disable Cookies...
> http://support.microsoft.com/default.aspx?scid=kb;en-us;814141
> Q175662 - Error Message Not Accepting Cookies:
> http://support.microsoft.com/default.aspx?scid=kb;[LN];Q175662
> 299331 - Web Site Reports That You Must Enable Cookies:
> http://support.microsoft.com/?kbid=299331
> Q315207 - Error Message Cannot Open Webpage Because Cookies Are Not
> Enabled: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315207
> Q317689 - Error Message Your Browser Is Not Currently Set to Accept
> Cookies: http://support.microsoft.com/default.aspx?scid=KB;EN-US;q317689
> and
> http://inetexplorer.mvps.org/answers.htm#cookies
>
> Hope this helps,
> Don
> [MVP- IE/OE]
>
>
> "giasal" wrote in message
> news:5A23F6EE-20C8-47C6-B012-0E3D64078AE9@xxxxxxxxxxxxxxxx
> > I just got this new PC 6 months ago and I've installed all the Windows
> > updates. I can't open hotmail with Internet Explorer. I get all the
> > way to the sign in page and i put my user name and password and click
> > sign in and it seems it's directing me but never gets to it. I can
> > open my hotmail from AOL or Firefox in the same computer without a
> > problem. It's just with Explorer that doesn't work.
> >
> > Anybody knows why? I can't figure it out.
> > Thanks! 

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