Re: Page cannot be displayed

Hi Robert,

I'm really not sure how to do any of that. Could you help me or point me in
the right direction?

I uninstalled firefox on my computer a few days ago, thinking somehow that
would help. It didn't, and I haven't reinstalled it since.

The computer that is giving me trouble is my home computer. Two of the
others I tested on were campus computers, while the 3rd was a friend's. All
of them access the site fine except for my PC. Not sure if that helps at
all.

Thanks again!! ^_^

Amanda

"Robert Aldwinckle" wrote:

> "Amanda" <Amanda@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:CCECCC8B-2973-483F-A9A3-6D3F9587BB43@xxxxxxxxxxxxxxxx
> > Hi Robert,
> >
> > I tried your suggestion, and the same thing happened. I received the same
> > error message. Any other ideas on what to do?
>
> I would trace it. Since you have XP Pro you also have its Support
> Tools which has netcap in it. Then you can use Ethereal to format
> that trace. Trace both the responses to IE and the firefox requests.
> That will remove any question about the source of the message which
> is displayed to you in each browser.
>
> Trace the same transaction on the other computers which work
> and try to see what the differences are either in the requests
> or in the responses. E.g. if one machine is infected by spyware
> so that the ultimate request is being redirected from the spyware site
> the error message could be the university site's reaction to that.
> Etc.
>
>
> >
> > Thanks,
> >
> > Amanda
>
>
> Good luck
>
> Robert
> ---
>
>
> >
> > "Robert Aldwinckle" wrote:
> >
> >> "Amanda" <Amanda@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:8308DB6F-3BF3-455B-A598-A1DC8B17E076@xxxxxxxxxxxxxxxx
> >> > Using Windows XP pro with SP2, and Internet Explorer 6.0 128 bit version and
> >> > Norton Internet Security System . .
> >> >
> >> > I cannot get to this website:
> >> > http://csep10.phys.utk.edu/astr161/lect/venus/venus.html
> >> >
> >> > I get the "Page cannot be displayed" message whenever I try to.
> >>
> >> Looks like you have some blocking software in the path
> >> (e.g. proxy server) which is denying you access to that site.
> >> For example, that site does not have a Privacy Policy
> >> (according to Alt-V,v). If that was a criterion deemed sufficient
> >> to deny you access you could be getting an error message
> >> from it, (e.g. the one that you see with FireFox.)
> >>
> >> If you aren't seeing the same error message that you see
> >> with another browser at the same site that could be explained
> >> if you are using an unfortunate default in the Options, Advanced tab:
> >> Show friendly HTTP error messages
> >> If that option is checked try unchecking it and see if your symptom
> >> changes. Note: I can't remember if that is another one of the
> >> undocumented "requires restart" options or not but to test the change
> >> thoroughly, if it doesn't have an immediate effect, at least make sure
> >> you close all instances of IE windows and verify (e.g. using Task Manager)
> >> that no instance of iexplore.exe remains running before deciding
> >> that that the final test was unsuccessful.
> >>
> >>
> >> Good luck
> >>
> >> Robert Aldwinckle
> >> ---
> >>
> >>
> >> > I've tried
> >> > a number of things: I've updated windows, restarted my computer several
> >> > times, opened a new browser window many times, examined my security options
> >> > under Internet options-Advanced to make sure that SSL 2.0, SSL 3.0, and TLS
> >> > 1.0 are checked, disabled my Internet securty center (including firewall),
> >> > and cleared my cache and cookies. I've done almost everything I can think
> >> > of. It is this site ONLY that is giving me trouble. In addition, I've
> >> > checked on 4 other computers, and the page loads without a problem. I had
> >> > mozilla firefox installed before as well, and whenever I tried using that to
> >> > view the page, it gave me a message saying something like "connection was
> >> > refused when attempting to connect to
> >> > http://csep10.phys.utk.edu/astr161/lect/venus/venus.html"; I tried
> >> > uninstalling and reinstalling mozilla and tried clearing the cache and
> >> > cookies, etc. etc. It didn't work with that browser either. Since the page
> >> > loads fine on other computers, I still think there must be something awry
> >> > with my computer, specifcially, or possibly some type of corruption with the
> >> > web browser or how windows is handling the web browsers.
> >> >
> >> > Please help!
> >>
> >>
> >>
>
>
>
>
.

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