Re: Downloads start very slowly or stall in the middle of download

Tech-Archive recommends: Fix windows errors by optimizing your registry

Hi Jan,

Thought I'd post back to let you know my download problem is fixed...You'll
never guess what it was. Webshots for some reason Webshots was holding up
anyand all internet downloads. I uninstalled websshoys and everything is
working fine now. Thanks for your help.

"Telguy99" wrote:

> Any other suggestions...The problem appears to be getting worse.
>
> "Jan Il" wrote:
>
> > Hi Telguy99 :-)
> >
> > > Hi Jan,
> > >
> > > Have you been keeping up with the posts on Bleeping Computer? It doesn't
> > > appear to be a HJT problem...Any other suggestions. Here is the Bleeping
> > > Computer Liknk:
> > > http://www.bleepingcomputer.com/forums/forumnewpost12976.html
> >
> > Well that is good news, that you have no scumware on your system. However,
> > there does seem something that is interfering with the downloads. If you are
> > able to download without problem from backup browser, then it does nto
> > appear to be a machine speed issue. I have been checking in on your post to
> > the Bleeping Computers now and then, and they have done a good job for you.
> >
> > Did you install any updates prior to the problem starting? Do you have any
> > 3rd party toolbars or popup blockers? If so, disable them. If you have Yahoo
> > Companion uninstall it. Check your firewall and AV for any security settings
> > that might be blocking your downloads. Make sure that you have cleared all
> > your cookies and off line files.
> >
> > Go to IE>Tools>Internet Options>Security>highlight Intenet Sites and click
> > the Default level tab
> > Do the same thing for the Trusted Sites
> > Go to Privacy tab>uncheck Popups at the bottom if you have it., and set your
> > slider to Medium if different.
> >
> > Try disabling Zone Alarm Pro if you have it, and see if that helps.
> >
> > Also, take a look at the information here and see if it will help.
> >
> > Problems downloading
> > http://inetexplorer.mvps.org/answers_8.htm#downloading
> >
> > Downloading Problems and errors
> > http://www.generation.net/~hleboeuf/downfile.htm
> >
> > Hope this helps :-)
> >
> > Jan :)
> > Smiles are meant to be shared,
> > that's why they're so contagious.
> >
> > Replies are posted only to the newsgroup for the benefit or other readers.
> > How to make a good newsgroup post:
> > http://www.dts-l.org/goodpost.htm
> >
> >
> >
> > >
> > > "Jan Il" wrote:
> > >
> > >> Hi Telguy99 :-)
> > >>
> > >> > Hi,
> > >> >
> > >> > I posted my log...here is the link:
> > >> >
> > >> >
> > >> > http://www.bleepingcomputer.com/forums/topict12976.html#entry80184
> > >>
> > >> Thank you :-)
> > >>
> > >> Jan :)
> > >> Smiles are meant to be shared,
> > >> that's why they're so contagious.
> > >>
> > >> >
> > >> > "Jan Il" wrote:
> > >> >
> > >> >> Hi Telguy99 :-)
> > >> >>
> > >> >> I am not an analysis with the HiJackThis logs, so it is best for you
> > >> >> to
> > >> >> post
> > >> >> this log at one of the support forums here so that the proper experts
> > >> >> can
> > >> >> analyze it and make the proper recommendations as to what corrective
> > >> >> actions
> > >> >> you need to do, if any.
> > >> >>
> > >> >> AumHa HiJackThis Forum
> > >> >> http://forum.aumha.org/viewforum.php?f=30
> > >> >> or Bleeping Computer Forum
> > >> >> http://www.bleepingcomputer.com/forums/forum22.html
> > >> >> ..
> > >> >> (Note: You will have to Register before posting on these Forums.
> > >> >> Please
> > >> >> follow all posting instructions carefully to avoid having your log
> > >> >> deleted
> > >> >> or ignored.
> > >> >>
> > >> >> If you wish, post a link here to the forum where you post your log and
> > >> >> we
> > >> >> can continue to follow the progress there. :-)
> > >> >>
> > >> >> Hope this helps :-)
> > >> >>
> > >> >> Jan :)
> > >> >> Smiles are meant to be shared,
> > >> >> that's why they're so contagious.
> > >> >>
> > >> >> Replies are posted only to the newsgroup for the benefit or other
> > >> >> readers.
> > >> >> How to make a good newsgroup post:
> > >> >> http://www.dts-l.org/goodpost.htm
> > >> >>
> > >> >>
> > >> >>
> > >> >>
> > >> >>
> > >> >> >
> > >> >> > Logfile of HijackThis v1.99.1
> > >> >> > Scan saved at 8:08:28 PM, on 3/7/2005
> > >> >> > Platform: Windows 2000 SP4 (WinNT 5.00.2195)
> > >> >> > MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
> > >> >> >
> > >> >> > Running processes:
> > >> >> > C:\WINNT\System32\smss.exe
> > >> >> > C:\WINNT\system32\winlogon.exe
> > >> >> > C:\WINNT\system32\services.exe
> > >> >> > C:\WINNT\system32\lsass.exe
> > >> >> > C:\WINNT\system32\svchost.exe
> > >> >> > C:\WINNT\System32\WBEM\WinMgmt.exe
> > >> >> > C:\WINNT\system32\Userinit.exe
> > >> >> > C:\WINNT\Explorer.EXE
> > >> >> > C:\HijackThis\HijackThis.exe
> > >> >> >
> > >> >> > R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
> > >> >> > http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
> > >> >> > R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
> > >> >> > http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
> > >> >> > R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
> > >> >> > http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
> > >> >> > R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
> > >> >> > R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
> > >> >> > R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
> > >> >> > Settings,ProxyOverride = 127.0.0.1
> > >> >> > F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
> > >> >> > O2 - BHO: AcroIEHlprObj Class -
> > >> >> > {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
> > >> >> > C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
> > >> >> > O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
> > >> >> > C:\WINNT\System32\msdxm.ocx
> > >> >> > O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
> > >> >> > Labs\ZoneAlarm\zlclient.exe"
> > >> >> > O4 - HKLM\..\Run: [YBrowser] C:\Program
> > >> >> > Files\Yahoo!\browser\ybrwicon.exe
> > >> >> > O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network
> > >> >> > Associates\VirusScan\SHSTAT.EXE" /STANDALONE
> > >> >> > O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
> > >> >> > O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network
> > >> >> > Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
> > >> >> > O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
> > >> >> > C:\WINNT\system32\NvCpl.dll,NvStartup
> > >> >> > O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
> > >> >> > O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
> > >> >> > O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual
> > >> >> > Networks\Visual
> > >> >> > IP InSight\SBC\IPClient.exe" -l
> > >> >> > O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual
> > >> >> > Networks\Visual IP InSight\SBC\IPMon32.exe"
> > >> >> > O4 - HKLM\..\Run: [Network Associates Error Reporting Service]
> > >> >> > "C:\Program
> > >> >> > Files\Common Files\Network Associates\TalkBack\TBMon.exe"
> > >> >> > O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program
> > >> >> > Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
> > >> >> > O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
> > >> >> > O4 - HKCU\..\Run: [iIWiper] C:\Program Files\iISystem
> > >> >> > Wiper\SystemWiper.exe m
> > >> >> > O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
> > >> >> > O4 - Startup: BHODemon 2.0.lnk = C:\Program Files\BHODemon
> > >> >> > 2\BHODemon.exe
> > >> >> > O4 - Startup: HotSync Manager.LNK = C:\Palm\HOTSYNC.EXE
> > >> >> > O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program
> > >> >> > Files\Microsoft
> > >> >> > Office\Office\FINDFAST.EXE
> > >> >> > O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program
> > >> >> > Files\Microsoft Office\Office10\OSA.EXE
> > >> >> > O4 - Global Startup: Microsoft Office.lnk = C:\Program
> > >> >> > Files\Microsoft
> > >> >> > Office\Office10\OSA.EXE
> > >> >> > O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions
> > >> >> > present
> > >> >> > O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control
> > >> >> > Panel
> > >> >> > present
> > >> >> > O8 - Extra context menu item: E&xport to Microsoft Excel -
> > >> >> > res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
> > >> >> > O9 - Extra button: Yahoo! Login -
> > >> >> > {2499216C-4BA5-11D5-BD9C-000103C116D5} -
> > >> >> > C:\Program Files\Yahoo!\Common\ylogin.dll
> > >> >> > O9 - Extra 'Tools' menuitem: Yahoo! Login -
> > >> >> > {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program
> > >> >> > Files\Yahoo!\Common\ylogin.dll
> > >> >> > O12 - Plugin for .pdf: C:\Program Files\Internet
> > >> >> > Explorer\PLUGINS\nppdf32.dll
> > >> >> > O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
> > >> >> > Advantage
> > >> >> > Validation Tool) -
> > >> >> > http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
> > >> >> > O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg
> > >> >> > Class) -
> > >> >> > C:\Program Files\Yahoo!\common\yucconfig.dll
> > >> >> > O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} -
> > >> >> > http://download.ebay.com/turbo_lister/US/install.cab
> > >> >> > O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
> > >> >> > Class) -
> > >> >> > http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
> > >> >> > O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly
> > >> >> > Picture
> > >> >> > Upload
> > >> >> > Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
> > >> >> > O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro
> > >> >> > Class) -
> > >> >> > http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
> > >> >> > O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl
> > >> >> > Class) -
> > >> >> > http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
> > >> >> > O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl
> > >> >> > Class) -
> > >> >> > http://fdl.msn.com/zone/datafiles/heartbeat.cab
> > >> >> > O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-10AA0055595A} -
> > >> >> > http://dev.truesuite.com/truewallet/TrueWalletInstall.exe
> > >> >> > O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco
> > >> >> > Systems,
> > >> >> > Inc.
> > >> >> > - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
> > >> >> > O23 - Service: Logical Disk Manager Administrative Service
> > >> >> > (dmadmin) -
> > >> >> > VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
> > >> >> > O23 - Service: LexBce Server (LexBceS) - Lexmark International,
> > >> >> > Inc. -
> > >> >> > C:\WINNT\system32\LEXBCES.EXE
> > >> >> > O23 - Service: McAfee Framework Service (McAfeeFramework) - Network
> > >> >> > Associates, Inc. - C:\Program Files\Network Associates\Common
> > >> >> > Framework\FrameworkService.exe
> > >> >> > O23 - Service: Network Associates McShield (McShield) - Network
> > >> >> > Associates,
> > >> >> > Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
> > >> >> > O23 - Service: Network Associates Task Manager (McTaskManager) -
> > >> >> > Network
> > >> >> > Associates, Inc. - C:\Program Files\Network
> > >> >> > Associates\VirusScan\VsTskMgr.exe
> > >> >> > O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA
> > >> >> > Corporation -
> > >> >> > C:\WINNT\system32\nvsvc32.exe
> > >> >> > O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs
> > >> >> > Inc. -
> > >> >> > C:\WINNT\system32\ZoneLabs\vsmon.exe
> > >> >> >
> > >> >> > Also I ran the other programs in safe mode and here is what I found:
> > >> >> >
> > >> >> > BHO helper found 1 item Adobe helper...said it was OK to keep.
> > >> >> > About Buster found nothing
> > >> >> > CWShredder found nothing
> > >> >> > Adaware found 40 objects all have been deleted.
> > >> >> >
> > >> >> > Let me know if there is anything I should do with the Hijack this
> > >> >> > stuff.
> > >> >> >
> > >> >> > I await your reply
> > >> >> >
> > >> >> >
> > >> >> >
> > >> >> > "Jan Il" wrote:
> > >> >> >
> > >> >> >> Hi Telguy99 :-)
> > >> >> >>
> > >> >> >> > Well I repaired win 2000 and have reloaded all the updates....but
> > >> >> >> > my
> > >> >> >> > downloads are still very slow. I hooked ua nother computer to my
> > >> >> >> > dsl
> > >> >> >> > modem
> > >> >> >> > and it is very fast so the problem is not the modem or line it
> > >> >> >> > has
> > >> >> >> > to
> > >> >> >> > be
> > >> >> >> > something on this computer...I've defragged, cleaned temp files
> > >> >> >> > ran
> > >> >> >> > spyware
> > >> >> >> > detectors all to no avail...what else is there to do...this is
> > >> >> >> > very
> > >> >> >> > frustrating.
> > >> >> >>
> > >> >> >> Then your system still have some kind of scumware on it. A Trojan,
> > >> >> >> malware
> > >> >> >> or hijacker. You said that you ran HiJackThis and it did not find
> > >> >> >> anything.
> > >> >> >> Is this what the experts on the forum where you posted your log
> > >> >> >> told
> > >> >> >> you?
> > >> >> >> What other removal tools have you run besides the HJT? What
> > >> >> >> spyware
> > >> >> >> removers did you run? Did you run AdAware or CWShredder?
> > >> >> >>
.

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