RE: Page cannot be displayed



Hi Tinkie

I cleared my SSL state and restarted, and that didn't work. So I went to
check that option "System Cryptography:Use FIPS compliant algorithims for
encryption,
hashing, and signing in" under Local Security policies, and it turns out
that it was already disabled. :(

Any other ideas? The site is still not working. It's been a few days, so I
don't think this is a glitch that will go away on its own.

Thank you VERY much for trying to help. I really appreciate it.

Amanda

"Tinkie" wrote:

> Hi Amanda. I have had the same problem for about three weeks with several
> websites I have always been able to access. I finally found the problem.
> This actually worked! I have Windows XP SP2 and use Internet Explorer 6.0.
>
> Here are the steps I took:
>
> Open your IE6 properties and go to Content tab. Click on "Clear SSL State"
> and click OK and Apply.
>
> Next, click on your desktop "Start", Control Panel, and then Administrative
> Tools.
> Click on "Local Security Policy". Then click on Local Policies and then
> Security Options. To the right you will see a list of policies. Scroll down
> to "System Cryptography:Use FIPS compliant algorithims for encryption,
> hashing, and signing --Doubleclick it and then set to "DISABLED" and click OK.
>
> I then rebooted my computer just to make sure the change took place.
>
> I am not having any problems with opening Secure sites or any others after
> making this change.
>
> If it does not work for you, you can always change the setting back to enable.
>
> Hope this helps you. Please post back and let me know.
>
>
>
>
>
> "Amanda" wrote:
>
> > Using Windows XP pro with SP2, and Internet Explorer 6.0 128 bit version and
> > Norton Internet Security System . .
> >
> > I cannot get to this website:
> > http://csep10.phys.utk.edu/astr161/lect/venus/venus.html
> >
> > I get the "Page cannot be displayed" message whenever I try to. I've tried
> > a number of things: I've updated windows, restarted my computer several
> > times, opened a new browser window many times, examined my security options
> > under Internet options-Advanced to make sure that SSL 2.0, SSL 3.0, and TLS
> > 1.0 are checked, disabled my Internet securty center (including firewall),
> > and cleared my cache and cookies. I've done almost everything I can think
> > of. It is this site ONLY that is giving me trouble. In addition, I've
> > checked on 4 other computers, and the page loads without a problem. I had
> > mozilla firefox installed before as well, and whenever I tried using that to
> > view the page, it gave me a message saying something like "connection was
> > refused when attempting to connect to
> > http://csep10.phys.utk.edu/astr161/lect/venus/venus.html"; I tried
> > uninstalling and reinstalling mozilla and tried clearing the cache and
> > cookies, etc. etc. It didn't work with that browser either. Since the page
> > loads fine on other computers, I still think there must be something awry
> > with my computer, specifcially, or possibly some type of corruption with the
> > web browser or how windows is handling the web browsers.
> >
> > Please help!
.



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