Re: Internet explorer 6.0



Don

I was also having the same issue, but my administrator acct had not problem
with the large font. I logged on as administrator and deleted the user
directory causing the problem. Then I logged on as the user and all is
working perfect again.
Thanks
Robert Mell
Phoenix, AZ
PhxBob@xxxxxxx

"Don Varnau" wrote:

> Hi,
> Rather than deleting just the index.dat file, delete the Temporary Internet
> Files folder. A new folder will be created on restart.
>
> Login as another user with admin privileges, or from the machine's default
> administrator account (from safe mode) and delete the affected TIF folder
> from Windows Explorer.
>
> More information at:
> http://mvps.org/winhelp2002/delcache.htm
> http://support.microsoft.com/default.aspx?scid=315222
>
> Other possibilities:
> Can't display- DNS Errors: http://inetexplorer.mvps.org/answers.htm#dns
> Many (not all) of the steps in this article will be relevant:
> 870700 - How to troubleshoot problems accessing secure Web pages with IE 6
> [XP] SP2: http://support.microsoft.com/default.aspx?scid=kb;en-us;870700
>
> A third-party program may be causing this problem. This (lengthy)
> troubleshooting process may help:
> 276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
> Internet Explorer: http://support.microsoft.com/?kbid=276393
>
> Hope this helps,
> Don
> [MS MVP- IE/OE]
>
>
> "Wayne" wrote in message
> news:BD18184B-013A-4E0B-945B-520912201916@xxxxxxxxxxxxxxxx
> > I am working on my neighbors computer with Windows XP SP2 and IE 6.0. When
> he
> > tries to go on line he get "this page cannot be displayed, the page you
> are
> > looking for is currently unavailable". Under tools, internet options Juno
> > shows as his current page as it should since he does have Juno as his home
> > page. Due to this I do not believe it has been hijacked. I have checked on
> > the Microsoft website and it gives a solution for this particular problem.
> >
> > Within this solution I am supposed to open up the command prompt window
> and
> > type in the following information to go to the directory: C:\Documents and
> > Settings\username\Local Settings\Temporary Internet Files\Content.IE5.
> After
> > I get into this directory I am supposed to type in del index.dat and then
> > press enter, exit the command prompt and restart the computer.
> > When I open the command prompt from start, all programs, accessories then
> > click command prompt it open with the following info. already in it:
> > C:\Documents and Settings\owner. I then type the rest of the info. that
> you
> > see above and but it cannot open up the directory Content.IE5 and it
> reverts
> > back to what was in it when I first opened it. It also squawks about
> > the"local setting". Does anyone have any idea when typing in this info. to
> > this command prompt why it will not open the directory, Content.IE5. I
> would
> > appreciate any help.
> >
> > --
> > Wayne
>
>
.



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