Re: ddraw.dll error followed by iexplore closedown
- From: "Jan Il" <abuse@xxxxxxxxxxxxx>
- Date: Mon, 9 May 2005 15:13:14 -0400
Hi flusters :-)
Win 98:
Pocket Killbox: Scroll down to Killbox here: 95-XP http://forums.subratam.org/index.php?showtopic=2681
BHODemon: Read the information at this download site: http://www.majorgeeks.com/download3550.html
HiJackThis - Yes, it is safe for Win98 - XP
In spite of the fact that you may have already run SpyBot, AdAware, AVG or others, it is very important that you run them again in Safe Mode according to the instructions. Running them in Safe Mode will insure that some malware and pests cannot use files that are being used by Windows to keep from being detected or removed. Perform all the scanning and removal steps as outlined, as there are some variants that can replicate themselves repeatedly if not removed properly. Please follow all the instructions carefully:
Hope this helps :-)
Jan :) MS MVP - IE/OE Smiles are meant to be shared, that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm
Hi Jan :-)
Wow. Thanks so much. I will work through your suggestions in order.
Incidentally, I run AVG permanently, also with a daily full test and an
automatic check for daily updates. Zone Alarms and Spyware Blaster are also
running and kept updated. The following are run at least twice a week and
are kept updated:-
SpyBot, AdAwareSE, CCleaner, CW Shredder, PCBug Doctor.
However, stupidly, I realise that I have not disabled AVG and ZA when
repairing IE6. In addition, I have repaired it from Settings>Control
Panel>Add/Remove Programs>MSIE6SP1 and Internet Tools>Repair IE. Will follow
your suggestion to the letter - also with the reinstallation of DirectX 9.
This ie my stupidity, could be the cause of the problem.
Presume BHO Demon, PocketKillbox and HiJackThis will all run with Win98SE and not cause conflicts with any of my existing programs.
Really appreciate your guidance and help.
Flusters:-)
"Jan Il" <abuse@xxxxxxxxxxxxx> wrote in message news:uP7xH9KVFHA.544@xxxxxxxxxxxxxxxxxxxxxxxreplaced.Hi flusters :-)
It is possible that this file has become corrupted and needs to behttp://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q194/1/77.asp&NoWebContent=1Try reinstalling the DirectX, if possible. See the information here: http://www.computerhope.com/directx.htm#a10
also...
How to Repair Windows 98
Be sure that your AV and firewall is disabled before starting:
The Internet Explorer Repair Tool http://inetexplorer.mvps.org/answers_5.htm#repair_tool or Quick Repairs for Windows 98 http://www.mvps.org/serenitymacros/repair.html
and....
If you have not already done so, then you might try a repair of IE6 as follows:
installor http://snipurl.com/6s3r
It is also possible that you have scumware on your system that can cause this problem. In addition to updating and running your AV, download,properly,and run the programs below in Safe Mode with Hidden Files enabled. This will remove the nasty you have and any others it may have let in the back door. Some malware can replicate itself repeatedly if not removedso run them again according to the information below so that Windows isnotmalware.operating to hide any files 'in use' Follow all instructions carefully:
First, Clear the TIF's and empty the recycle bin: http://www.mvps.org/winhelp2002/delcache.htm
Also…empty your Recycle bin.
Then do the following:
WARNING>>>> Backup all documents and files before removing any spyware!!
How to properly scan for scumware (read first, if possible) http://aumha.org/forum/viewtopic.php?t=5878
Download and install BHODemon from http://www.definitivesolutions.com/bhodemon.htm Your problem may be caused by a bad BHO.
Most importantly, download install and run CWShredder here http://www.majorgeeks.com/download3019.html and About Buster, which searches for hidden .dlls that recreate thehttp://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=buttonhttp://www.majorgeeks.com/download4289.html Then visit these two sites to test for parasites and help basic cleaning: On-Line Check http://aumha.org/a/noads.htm and Quick-Fix Protocol. http://aumha.org/a/quickfix.php Basically, throw everything here at your "infection".
Then download, install and immediately update these three programs before running: AdAware SE - Update immediately after installing
http://www.majorgeeks.com/downloadget.php?id=3019&file=11&evp=9e0433de9f8fd8e137fd6b3ff02edc90AdAware Tutorial - http://www.bleepingcomputer.com/forums/index.php?showtutorial=48 SpyBot S &D - Update immediately after installing http://www.majorgeeks.com/download2471.html SpyBot S&D Tutorial - http://www.bleepingcomputer.com/forums/index.php?showtutorial=43 Microsoft Windows Antispyware Program (Beta) http://www.microsoft.com/athome/security/spyware/software/default.mspx
Also download, install and run CWShredder:
go
Next, do an Online scan here (if possible) - http://www.pandasoftware.com/activescan/com/activescan_principal.htm Make sure that you choose "fix" or "clean".
Download PocketKkillbox from http://www.thespykiller.co.uk/files/killbox.exe and put it on the desktop where you can find it easily
Download, install, and run HiJackThis - it is one of the most important tools to help clean your system of scumware. Follow the instructions carefully:
How to download and install HiJackThis: (it does not need to be updated) http://www.bleepingcomputer.com/forums/topict309.html
Please DO NOT post your log to this newsgroup. It is important that youto one of the HiJackThis Support Forums below and allow the experts therekill
to analyze it for you.
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)
Also, please post a link to the forum where you post your HJT log back to this thread so that we can follow your progress there.
CAUTION!!!!! Before you try to remove spyware using any of the programs below, download a copy of LSPFIX from any of the following sites: http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or XP) The process of removing certain malware mayyour internet connection. If this should occur, this program, LSPFIX, willDirectX
enable you to regain your connection.
You should also get a copy of WINSOCKXPFIX available at: http://www.spychecker.com/program/winsockxpfix.html and WinsockXP Fix- WinXP http://www.spychecker.com/program/winsockxpfix.html with instructions, at http://www.iup.edu/house/resnet/winfix.shtm also... From LavaSoft- all versions of Windows- http://digital-solutions.co.uk/lavasoft/whndnfix.zip (NOTE: It is reported that in XP SP2, the command netsh winsock reset will fix this problem without the need for these programs.) or Winsock Fix Utility http://www.dfwonline.net/files/WinsockFix.zip
How to Restart in Safe Mode http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files http://snipurl.com/6rl8
Hope this helps :-)
Jan :) MS MVP - IE/OE Smiles are meant to be shared, that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
> Hi Jan :-) > > Unfortunately it does not appear to be the answer as I am runningproblem> 9.0c. But thanks anyway for the idea. > > Flusters :-) > > "Jan Il" <abuse@xxxxxxxxxxxxx> wrote in message > news:uvo%23xSJVFHA.928@xxxxxxxxxxxxxxxxxxxxxxx >> Hi flusters :-) >> >> Check the information here and see if it helps: >> >> Ddraw.dll May Cause an Error Message >> http://www.kbalertz.com/kb_Q317814.aspx >> >> Hope this helps :-) >> >> Jan :) >> MS MVP - IE/OE >> Smiles are meant to be shared, >> that's why they're so contagious. >> >> Replies are posted only to the newsgroup for the benefit or other >> readers. >> How to make a good newsgroup post: >> http://www.dts-l.org/goodpost.htm >> >> >> > Can anyone help me please? I am running Win98SE and IE6 without>> > until past 24 hours.00200040
>> >
>> > When running IE6, I receive message popup saying MS error. This >> > error
>> > report
>> > sent to MS says it occurs in "iexplore.exe ddraw.dll 6.0.2800.1106
>> > mod.ver.
>> > 4.9.0.904 offset:0002d3fa".
>> > I send the error report and this is followed by another close
>> > down/error
>> > message as follows:
>> >
>> > "IEXPLORE executed an invalid instruction in
>> > module <unknown> at 0000:83a7a2e0.
>> > Registers:
>> > EAX=000000b7 CS=00bf EIP=83a7a2e0 EFLGS=00010206
>> > EBX=80a0169c SS=00b7 ESP=80a01690 EBP=80a0169c
>> > ECX=206f06bc DS=00b7 ESI=809f3850 FS=4e1f
>> > EDX=000083a7 ES=00b7 EDI=83a7a2e0 GS=0000
>> > Bytes at CS:EIP:
>> > ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
>> > Stack dump:
>> > 809876ba 809f3850 206f06bc 00000000 0000cde6 0c5f0016 00000000>> > 00000000 0000001e 00000001 0000524c 00000004 00800000 32534753 >> > 00000040" >> > >> > This has happened four times in 24 hours. Each time, I have repaired >> > IE6 >> > and >> > restarted. >> > >> > Any ideas on the solution? >> > >> > Thanks >> > >> > Flusters >> > >> > >> > >> > >
.
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