Re: AOL 9 / MS IE6

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Hi RJK,

For advice specific to problems with secure sites, have a look at the first
link - for general advice, have a look at the second:


http://www.mvps.org/inetexplor­­er/answers2.htm#secure_sites
http://www.mvps.org/inetexplor­­er/answers.htm#dns

--

__________________________________________
Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

Visit the Internet Explorer Community
http://www.microsoft.com/windows/ie/community/default.mspx


"RJK" <notatospam@xxxxxxxxxxx> wrote in message
news:e%23lyqpKUFHA.228@xxxxxxxxxxxxxxxxxxxxxxx
> Hello (blush) I didn't tell him/them to set the internet zone to Low, ( he
> set it to medium ) :-)
>
> I would never advise anybody to go lower than that. ...and of course it's
> best kept set to high.
> One of the sites they were trying to access was their online-banking. I
> spent ages with them on the 'phone, getting them to add all require URL's
> as they progressed into the site i.e. URL's starting http:// and https://
> ...but, seeing as they don't know how to copy and paste, and I suspect
> they typed them in, there's probably typos all over the place ...mumuble
> ...mumble :-)
>
> regards, Richard
>
>
> "Sandi - Microsoft MVP" <sandi_hardmeier@xxxxxxxx> wrote in message
> news:%238HfmPKUFHA.2472@xxxxxxxxxxxxxxxxxxxxxxx
>> Please tell me that you have NOT told these users to set Internet Zone
>> security to low!! Please tell me that you did not tell them to do that.
>> Talk about opening the door to a floor of spyware hijackings.
>>
>> AOL does use bits of IE, btw.
>>
>> Regarding the question about adding sites to trusted zone to get them to
>> run in AOL's browser window - you have *so* got the wrong end of the
>> stick.
>>
>> Now, before we go any further, how about you provide precise informaiton
>> about 'having problems with one of two web sites'. Precise symptoms and
>> error messages please.
>>
>> --
>>
>> __________________________________________
>> Hyperlinks used to ensure advice is current
>> Sandi - Microsoft MVP since 1999
>> http://inetexplorer.mvps.org
>>
>> Visit the Internet Explorer Community
>> http://www.microsoft.com/windows/ie/community/default.mspx
>>
>> "RJK" <notatospam@xxxxxxxxxxx> wrote in message
>> news:eZA80vBUFHA.2712@xxxxxxxxxxxxxxxxxxxxxxx
>>> ...background...
>>> Recently, I "factory cd-restored" an 'e-machine 750' (i.e. ran the
>>> Norton image restore cd supplied with it). ...and added a strip of
>>> memory 'cause there seemed to be an inordinate amount of hard-disk
>>> activity - which didn't help ! (there's a horrid brand of hard-disk in
>>> it that I've never heard of - suspect there is NO cache on its' IDE
>>> board).
>>> ...did all the Windows updates to SP2 and then some, installed Sun Java
>>> runtime, ...did lots of tweaking too much to mention here. ...added
>>> MVP's hosts file, ...set paging file to "system managed size" ...ran
>>> Diskeeper boot defrag to defrag it etc. and lots more ...did LUVLY
>>> job - though I say it myself. Installed Norton bloatware ...oops! I
>>> mean Norton 2003 OEM ...well I like Symantec and this version I'm quite
>>> familiar with - it's behaving itself quite well ...let's not argue about
>>> that here pleeez !
>>>
>>> ...the problem...
>>> When they got their PC back they installed their AOL 9.0 software /
>>> connection to AOL.
>>> Now, ...what I know about the AOL adsl connection and its' "unique"
>>> application software "AOL 9" would fit onto the head of a pin.
>>>
>>> They were having problems with one or two websites, (i suspect heavily
>>> scripted ones), not loading properly in their AOL 9 browser window. I'm
>>> guessing that the AOL does not use MSIE ?
>>>
>>> Over the 'phone I got them to add the web addresses of "problematic"
>>> websites into Nortons "Web list" and set permissions to allow everything
>>> for them e.g. scripting / Java Applets / ActiveX controls / cookies /
>>> animated images / flash player animations / pop-ups etc.
>>> Still they were having problems, ...and there's me on the other end of
>>> the 'phone without a clue - guessing that they're using an AOL browser
>>> and not MSIE. I had a quick rummage with Google and spotted a techie
>>> advising somebody with a faintly similar problem to change security
>>> settings in MSIE because the AOL software "refers" to security settings
>>> in MSIE. So...'phoned him back and got him to change MSIE's Internet
>>> Zone to medium and MSIE's Trusted Sites Zone to Low. Lo and behold -
>>> his problem disappeared and he was able to access the sites that had
>>> been causing him a problem.
>>>
>>> So, ! ...my question, I suppose, is, Does an AOL user have to add web
>>> addresses of sites, (that one trusts to not send malicious content along
>>> to the browser window), into MSIE's Trusted Sites zone - in order to
>>> allow the site to fully function in AOL's browser window ?
>>> ...or have I got the wrong end of the stick somewhere ?
>>> ...or is it just that the chap on the other end of the phone simply
>>> wasn't able to identify that he was in fact using MSIE ?
>>>
>>> HUGE TIA ...to any AOL user that can throw me a few tips.
>>>
>>> regards, Richard
>>>
>>
>>
>
>


.



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