Re: IE6 Download problems
- From: "Jan Il" <abuse@xxxxxxxxxxxxx>
- Date: Wed, 4 May 2005 14:27:42 -0400
Hi TIm :-)
Comments in line below:
Hi ...
I know this has been covered, but the solutions presented so far seem daunting for a non-technical person.
I'm running IE6 on XP Home on a Toshiba laptop (4 months old). Yesterday, IE
stopped its ability to download files of any type -- PDF, doc. wmv -- and
instead displayed a message: Cannot open web site at this time. I can
download using my FTP utility.
I cruised this board yesterday and found a suggestion that spyware could be
causing the problem. I installed the Microsoft anti-spyware beta, ran it,
found one trojan js and removed it. Rebooted and IE could download.
Today, start the machine again. No download. Run spyware scan. Nothing. So here I am.
Try this:
Safely Delete the Temporary Internet Files http://www.mvps.org/winhelp2002/delcache.htm
The TIF size should be set to 50-60 MB. Larger caches tend to be more prone to trouble.
See "Resizing your Cache"
http://www.mvps.org/winhelp2002/delcache.htm
I looked over this page (http://inetexplorer.mvps.org/answers_8.htm#downloading), but none of the solutions seem targeted exactly at this problem for IE6 and, having broken more than I've fixed in the past using "suggestions" from others I'm reluctant to just roll the dice. This solution
Downloading Problems and errors http://www.generation.net/~hleboeuf/downfile.htm
(http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q306837) from
Microsoft seems close, but it's for IE5.5 and tells me to sign in as another
user and delete a .dat file (haven't a clue on that one).
For this one:
To delete the History folder and index.dat (XP) http://mvps.org/winhelp2002/delcache.htm
Log on as Administrator (or log on as another user that has Administrator privileges)
and delete the desired <username> folder and reboot.
Example: "C:\Documents and Settings\username\Local Settings\HISTORY"
This problem seems relatively prevalent given the messages on this board. Is
there some simpler solution, something targeted directly at this? Or at least
one that walks a non-technical person through a fix step-by-step?
You may have more on your system than has been detected by your current programs, which cannot detect all varieties of scumware.
Download, install and run these programe according to the instructions below to find out what else may be hiding on your system.
CWShredder direct download: http://209.133.47.12/~merijn/files/CWShredder.exe
How to download and install HiJackThis: http://www.bleepingcomputer.com/forums/topict309.html
Please DO NOT post your log to this newsgroup. It is important that you go to one of the HiJackThis Support Forums below and allow the experts there to analyze it for you.:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please follow all posting instructions carefully to avoid having your log deleted or ignored.
Hope this helps :-)
Jan :) MS MVP - IE/OE Smiles are meant to be shared, that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm
Any help appreciated.
Tim
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