Re: Internet Explorer breaks my Internet connection
- From: "Jan Il" <abuse@xxxxxxxxxxxxx>
- Date: Sun, 24 Apr 2005 17:43:51 -0400
Hi Carlos :-)
You may have some scumware on your system causing the problem,
Download, install, and run HiJackThis - it is one of the most important tools to help clean your system of scumware. Follow the instructions carefully:
How to download and install HiJackThis: (it does not need to be updated) http://www.bleepingcomputer.com/forums/topict309.html
Please DO NOT post your log to this newsgroup. It is important that you go to one of the HiJackThis Support Forums below and allow the experts there to analyze it for you. AumHa HiJackThis Forum http://forum.aumha.org/viewforum.php?f=30 or Bleeping Computer Forum http://www.bleepingcomputer.com/forums/forum22.html to allow the experts there to evaluate your log and advise you of any necessary steps to clean your system. (Note: You will have to Register before posting on these Forums. Please follow all posting instructions carefully to avoid having your log deleted or ignored.)
Also, please post a link to the forum where you post your HJT log back to this thread so that we can follow your progress there.
CAUTION!!!!! Before you try to remove spyware using any of the programs below, download a copy of LSPFIX from any of the following sites: http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or XP) The process of removing certain malware may kill your internet connection. If this should occur, this program, LSPFIX, will enable you to regain your connection.
You should also get a copy of WINSOCKXPFIX available at: http://www.spychecker.com/program/winsockxpfix.html and WinsockXP Fix- WinXP http://www.spychecker.com/program/winsockxpfix.html with instructions, at http://www.iup.edu/house/resnet/winfix.shtm also... From LavaSoft- all versions of Windows- http://digital-solutions.co.uk/lavasoft/whndnfix.zip (NOTE: It is reported that in XP SP2, the command netsh winsock reset will fix this problem without the need for these programs.) or Winsock Fix Utility http://www.dfwonline.net/files/WinsockFix.zip
How to Restart in Safe Mode http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files http://snipurl.com/6rl8
Hope this helps :-)
Jan :) MS MVP - IE/OE Smiles are meant to be shared, that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm
I am using Windows XP and IE6. For some reason IE is checking the box under Tools > Internet options > Connections > LAN settings > Use Proxy server. When this happens I lose my cable Internet connection. I have a blank address for the proxy server and never used one. If I uncheck the box > OK > OK and close IE and reopen it, then the Internet connection works fine. However, after a day or two I find that the problem re-occurs. I cannot relate the problerm to any of my actions on my computer and I had no such problem until about a month ago.
Please help.
Carlos
.
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