Re: Home page keeps getting changed to msn.com

Tech-Archive recommends: Speed Up your PC by fixing your registry

This has been a FAQ on this newsgroup. See this site for possible help and more information:
http://inetexplorer.mvps.org/answers.htm#home_page

This may be caused by spyware/malware that's gotten installed on
your system.  Use Ad-Aware and/or Spybot Search & Destroy to remove it.

Ad-Aware: http://www.lavasoftusa.com/
Spybot:  http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows- http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/Darnit.htm
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot.  If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem.  You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet.  In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm


You may also want to check out StartPage Guard -
http://pjwalczak.com/spguard/index.php
StartPage Guard protects your PC from cyberscam, by monitoring status of your internet browser StartPage and preventing it from any unauthorized changes.

And to keep from having to manually edit the registry to unlock your homepage settings, try this little script by Doug Knox, MS MVP:
http://www.dougknox.com/security/scripts_desc/nosethomepage.htm

More information here:  http://www.cexx.org/hphijack.htm

--

Jon R. Kennedy
Charlotte, NC, USA
jkennedy2@xxxxxxxxxxxxxxx

"Yvonne White" <YvonneWhite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:4CA4FBD7-B980-4411-A002-01E22ABEDC18@xxxxxxxxxxxxxxxx
Please help. We have a new computer. The instant we hooked it to a network,
the Internet Explorer homepage keeps getting changed to
www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome and brings up
www.msn.com. I have reloaded the computer to the factory load and it still
does this the instant we put it on the network. Why is microsoft doing this
to my computer? I can set the home page to something else, but when I
re-boot, it redirects to msn.com. PLEASE HELP!
--
Yvonne White 

.

Relevant Pages

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    ... Spybot: http://www.safer-networking.org/en/index.html Good sites on how to install and use Spybot - ... You don't want to leave it at that, as some BHOs are useful or necessary - like Adobe Acrobat for reading .pdf files or an essential component of Norton AV. ... How to manage Internet Explorer add-ons in Windows XP Service Pack 2 ... Tutorial on how to use HijackThis: ...
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    ... Windows Defender and/or Spybot Search & Destroy to remove it. ... http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs. ... Tutorial on how to use HijackThis: ...
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