Re: can't connect to internet
- From: "farshad" <farshad@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 19 Apr 2005 19:24:05 -0700
Hi Jon;
if this is a browser issue, I installed Mozilla and it had exacxtly the
same problems, could it be something else?
thanks,
Farshad
"Jon Kennedy" wrote:
> This may be caused by spyware/malware that's gotten installed on
> your system. Use Ad-Aware and/or Spybot Search & Destroy to remove it.
>
> Ad-Aware: http://www.lavasoftusa.com/
> Spybot: http://www.safer-networking.org/en/index.html
> Good sites on how to install and use Spybot -
> http://www.safer-networking.org/en/tutorial/index.html
> http://tomcoyote.com/SPYBOT/index1.php
>
> Also download a winsock repair tool, to have just in case cleaning up
> anything found breaks it -
>
> Winsock repair tools:
> LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
> Winsock2 Fix- Win98, ME
> http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
> LavaSoft- all versions of Windows-
> http://digital-solutions.co.uk/lavasoft/whndnfix.zip
>
> More information here:
> http://www.spywareinfo.com/
> http://inetexplorer.mvps.org/Darnit.htm
> http://www.doxdesk.com/parasite/ - runs a little script when loading page to
> check for common parasites
>
> If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
> section, uncheck "Enable third-party browser extensions", click Apply, click
> Okay, reboot. If that solves your problem, then more troubleshooting is
> needed to find out exactly which program, or Browser Helper Object (BHO) is
> causing this problem. You don't want to leave it at that, as some BHOs are
> useful or necessary - like Adobe Acrobat for reading .pdf files or an
> essential component of Norton AV. Get BHODemon -
> http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
> Disable all items, and then gradually replace one or two at a time to narrow
> down the culprit.
>
> Or if you have IE 6 SP-2 you can do this within the browser:
> How to manage Internet Explorer add-ons in Windows XP Service Pack 2
> http://support.microsoft.com/default.aspx?scid=kb;en-us;883256
>
> If all the above fails, then the problem could be something new that the
> spyware cleaners above don't have in their databases yet. In that case....
> HijackThis direct download:
> http://www.spywareinfo.com/~merijn/files/hijackthis.zip
> Tutorial on how to use HijackThis:
> http://www.spywareinfo.com/~merijn/htlogtutorial.html
> Then post it's output log to the forum here for analysis and feedback by the
> parasite experts:
> http://www.spywareinfo.com/forums/
> Or the other HijackThis Logs forums listed here:
> http://www.spywareinfo.com/~merijn/forums.html
>
> Or try this program to get some of the most nasty malware:
> CWShredder direct download:
> http://aumha.org/downloads/cwshredder.zip
>
> An alternate resource for all of this and more:
> http://www.aumha.org/secure.htm
>
>
> --
>
> Jon R. Kennedy
> Charlotte, NC, USA
> jkennedy2@xxxxxxxxxxxxxxx
>
> "farshad" <farshad@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:94FBC1BC-1200-42A5-A24D-3F203753F344@xxxxxxxxxxxxxxxx
> > Hi everyone;
> >
> > I am connected to internet, have IP address and can ping as well, but
> > internet explorer would not connect. I have downloaded Mozilla and it
> > didn't
> > work either. so I figured it could be tcp/ip problem? I have used winsock
> > fix
> > to fix the tcp/ip stack, but it works for a few minutes and again
> > everything
> > stops. I am really in need of help, this is an xp system.
> >
> > --
> > thanks,
> > Farshad
>
>
.
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