Re: can't connect to internet
- From: "Frank Saunders, MS-MVP IE/OE" <franksaunders@xxxxxxxx>
- Date: Tue, 19 Apr 2005 22:11:31 -0500
"farshad" <farshad@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:85A5BF81-8FAB-481C-9F89-255448555597@xxxxxxxxxxxxx
Hi Jon;
if this is a browser issue, I installed Mozilla and it had exacxtly the same problems, could it be something else?
thanks, Farshad
"Jon Kennedy" wrote:
This may be caused by spyware/malware that's gotten installed on your system. Use Ad-Aware and/or Spybot Search & Destroy to remove it.
Ad-Aware: http://www.lavasoftusa.com/ Spybot: http://www.safer-networking.org/en/index.html Good sites on how to install and use Spybot - http://www.safer-networking.org/en/tutorial/index.html http://tomcoyote.com/SPYBOT/index1.php
Also download a winsock repair tool, to have just in case cleaning up anything found breaks it -
Winsock repair tools: LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip Winsock2 Fix- Win98, ME http://www.bu.edu/pcsc/internetaccess/winsock2fix.html LavaSoft- all versions of Windows- http://digital-solutions.co.uk/lavasoft/whndnfix.zip
More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/Darnit.htm
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites
If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.
Or if you have IE 6 SP-2 you can do this within the browser: How to manage Internet Explorer add-ons in Windows XP Service Pack 2 http://support.microsoft.com/default.aspx?scid=kb;en-us;883256
If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html
Or try this program to get some of the most nasty malware: CWShredder direct download: http://aumha.org/downloads/cwshredder.zip
An alternate resource for all of this and more: http://www.aumha.org/secure.htm
--
Jon R. Kennedy Charlotte, NC, USA jkennedy2@xxxxxxxxxxxxxxx
"farshad" <farshad@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:94FBC1BC-1200-42A5-A24D-3F203753F344@xxxxxxxxxxxxxxxxHi everyone;
I am connected to internet, have IP address and can ping as well, but
internet explorer would not connect. I have downloaded Mozilla and it
didn't
work either. so I figured it could be tcp/ip problem? I have used winsock
fix
to fix the tcp/ip stack, but it works for a few minutes and again
everything
stops. I am really in need of help, this is an xp system.
-- thanks, Farshad
Get LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
WinXP SP2: You can go to Start | Run and type
CMD
In the command window type
netsh winsock reset
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/security/protect/default.aspx http://defendingyourmachine.blogspot.com/
.
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