Re: Issue with IE 6 on XP Home SP2.

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Hi,
I wish I could narrow this down, but you might have to start working through
the possibilities at http://inetexplorer.mvps.org/answers2.htm#secure_sites

The fact that this is a new install of XP (SP2) Home on the test machine and
that no other security programs are running rules out many of the usual
(possible) fixes.

Don
[MS MVP- IE/OE]

"Matt L." wrote in message
news:BB74E37D-74A0-4888-8851-10DC5332D8E1@xxxxxxxxxxxxxxxx
> Hello all,
>
> I have a problem that has myself and others where I work slightly
perplexed.
> I work for a financial insitution, and we have been having some calls
with
> issues on our website. What has been happening is, they log into the
> website, and try to access account information, and they receive the popup
> box error that says the page is trying to show secure and non-secure
> information, you click yes, and it gives a page cannot be displayed error.
>
> Our web site is based on frames, where the top section of the page holds
the
> navigation for the site, and the bottom frame holds the information
they're
> looking at. We have multiple web servers, and the addresses usually start
> with www3 or www2. When we first had reports of this, we didn't have a
copy
> of Windows XP Home to test with. We just installed it on a PC last night,
> and I adjusted the IE security settings to all default, added our site to
> trusted sites and turned on the Windows firewall. No other software
installs
> or configurations. I went right to our site and logged in and received
the
> error. It happens intemittantly so far, but our customers have said that
it
> starts out that way and goes from bad to worse. If I refresh the page,
the
> error goes away. I've also tried turning off the Windows Firewall which
> doesn't seem to help. I also tried enabling the option for "allow active
> content to run in files on My Computer" which did not help at all.
>
> The configuration of the PC is this:
>
> Windows XP Home, SP2
> IE 6
> 56K dialup modem
> No other software installed
>
> This only happens for our dialup customers, broadband is not effected. It
> seems that there is some sort of timeout that is happening, although I am
> unable to confirm. Also, it doesn't have with XP Pro, just Home.
>
> Looking to see if anyone has any suggestions, as I need some information
to
> take to support to see if we can get this resolved. Thanks in advance.
>
> Matt L.

.



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