Re: can't open pages...
- From: "Frank Saunders, MS-MVP, IE/OE" <franksaunders@xxxxxxxx>
- Date: Mon, 4 Apr 2005 12:28:36 -0500
First eliminate any spyware. What You Should Know About Spyware http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before you try to remove spyware using any of these programs , download a copy of LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset
See Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated with the program's update function before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page:
http://aumha.org/a/parasite.htm.
See this link for information about malware: http://arstechnica.com/articles/paedia/malware.ars
If nothing there helps, please post back to this thread.
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/security/protect/default.aspx http://defendingyourmachine.blogspot.com/
"B Brown" <B Brown@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:7A7CFEF6-A3BA-4F63-848A-8BF3F749EDD1@xxxxxxxxxxxxx
Monica and Frank:
I have the same problem as Monica. I am using a Dell Inspiron 9100 laptop wiuth Windows XP Home Edition which is updated automatically, and where I have already installed SP2.
The error message I get back is:
Blue Banner in Box:"Internet Explorer" - then the text on white space
inside box "Internet Explorer has encountered a problem and needs to close.
Were sorry for the inconvenience." The underneath is the usual white space
with "If you were in the middle of something, the information you were
working on might be lost"
Then the usual notification stuff "Please tell Microsoft about this problem"
etc.
Now: when I click on "To see what data this eror report contains click
here" I get a new box with a blue banner at the top with Internet Explorer,
then in the white space:
"Error Signature:
AppName: iexplorer.exe AppVer: 6.0 2900.2180 Mod Name winett.dll ModVer 6.0 2900.2577 Offset 00004621
Reporting details
This error report includes: information regarding the condition of Internet
Explorer when the problem occurred; the operating systrem version and
computer hardware in use ............. [no specifics on actual identifiable
info on the error itself] etc."
When I click on "To view technical inform ation about this error report" it
gives me a new box that includes in the white space:
"Exception Information
Code 0x0000005 Flags: 00000000 Record 0x0000000000000000 Address: 0x00000000771b4261
System Information Windows NT 5.1 Build 2600 CPU Vendor Code 756E6547 - 49656E69 - 6C65746E CPU Version: 00000F34 CPU Feature Code: BFEBFBFF
Module 1 iexplore exe Image Base: 0x004000000 Image Size: 0x00000000 Checksum 0x00023c72 Time Stamp: 0x41107b81"
Then there is tons more detaiuled info on modules, etc. that would take me quite a while to type in.
Any ideas?
Thanks so much,
Brooks
"Frank Saunders, MS-MVP IE/OE" wrote:
"Monica#12" <mano.ciao@xxxxxxxxx> wrote in message news:wjV3e.23388$IN.506193@xxxxxxxxxxxxxxxxxxI don't now why, but I can't open some pages in IE6?? it says there is an
error in the page...and I can't use it!! It looks for some cod: wininet.dll
e in the agebut found something else,,, how can I solve the trouble??
What is the exact error message?
--
Frank Saunders, MS-MVP, IE/OE
.
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