Re: Internet Explorer Hang
- From: "Frank Saunders, MS-MVP IE/OE" <franksaunders@xxxxxxxx>
- Date: Mon, 4 Apr 2005 01:51:22 -0500
"KM1" <KM1@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:91ECECFF-04D4-47C2-84AC-AEF58DF9B744@xxxxxxxxxxxxx
Isn't there anyone that will help and reply to our specific concerns. Had
another creash today, this time, all of a suddent (after surfing for about an
hour trouble free) could not get into a site. Hit stop, tried again, no go.
Tried other sites no go, nothing, nata. Closed out of IE got an error,
checked in event viewer, this time no error reported in there. Error said to
click OK if I wanted to close program, did not copy down numbers on this one,
funny it did not appear in event viewer. Once I had closed out of IE, went
back on and was fine. Did not have to delete anything, worked as before. As
I mentioned in my first post, clear all cookies, temp files, History, SSL
certificates, and all autocompletes all the time. Sometimes more than twice
a day. Run Adware Se with updated definetions and Webroot free scanner all
the time and never find even a cookie, all deleted before scan. Have Lynksis
router with good firewall, Mcafee security center with viruscan, firewall
plus, and privacy service which contains popup blocker, add blocker, and web
bug blocker. All popup blockers enabled in IE. Do not download anything
from internet except updates and do not ever click on adds. Unlikely it is
spyware problem. Would really like some help. Is something corrupt in my
IE? Should I lower TIF from 252? If I delete all temp files like I do does
this make a difference? Is my Content IE5 folder corrupt? What gives? Any
help would be appreciated.
"KM1" wrote:
Is it normal for an application hang to occur every once and awhile when
accessing pages on the internet. For example, I was accessing a support page
on Mcafee's website regarding some set-up info in their tech support data
base and upon clicking on a page the hour class just held. I waited for a
while, no change. Clicked the red X to close and it closed down IE. Checked
the Event Viewer in program area and found two errors. The first was Hanging
application IExplore.EXE hang module hungapp, version 0.0.0.0, hang address
0x00000000. The second said Fault Bucket 126637809.
My question, what is this error? Is it something that may occur every once
in a while when accessing a website? Is there something wrong or corrupt
with my IE? I re-entered IE and went back to Mcafee's site and executed the
same choices with no problem. Information came right up. I am running
Windows XP w/SP2 installed from factory. Run Mcafee Security Center with
Firewall Plus, Viruscan, and Privacy Service all up-to-date. Also have a
Linksys Router w/good firewall. Run Adware Se w/current definitions along
with a free scanner from Webroot regularly (daily) and never find a thing.
Always delet cookies, Intenet Temp Files, History, SSL certificates, and all
autocompletes everytime I finish work on internet and before shutting down.
Probably why my Spyware checks find nothing. Any information regarding this
would be greatly appreciated.
-- KM1
First eliminate any spyware. What You Should Know About Spyware http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before you try to remove spyware using any of these programs , download a copy of LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset
See Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated with the program's update function before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page:
http://aumha.org/a/parasite.htm.
See this link for information about malware: http://arstechnica.com/articles/paedia/malware.ars
If nothing there helps, please post back to this thread.
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/security/protect/default.aspx http://defendingyourmachine.blogspot.com/
.
- References:
- Internet Explorer Hang
- From: KM1
- RE: Internet Explorer Hang
- From: KM1
- Internet Explorer Hang
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