Re: IE 6 Will Not Open
From: Parker (nospam_at_nospam.com)
Date: 02/22/05
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Date: Tue, 22 Feb 2005 08:22:42 -0500
Thank You Jason,
I have tried the WinSockFix that was a download. Is that program a
different fix than the WinSock2 you are referring to? If so I certainly
will try it. I've also found that when trying to start IE6 that it starts a
process but doesn't open IE. Then when trying again it will open IE and
start another process. When using that intranet program for the company I
get a caching error 3, then a runtime error 6026, then it closes IE but
allows the intranet program to continue. It is then possible to open
another browser and it will start yet another process. I did load
Mozilla/Forefox browser to see if it was a Winsock problem and it works just
fine. I'm still stumped! Any other suggestions? If the Winsock and the
Winsock2 are different I will try your suggestion.
Thank You Again for Your Response Jason
"Jason Tan (MSFT)" <v-jasont@online.microsoft.com> wrote in message
news:kd$SXFIGFHA.1140@TK2MSFTNGXA02.phx.gbl...
> Hi Parker,
>
> Thanks for posting!
>
> My understanding on the issue is: Internet Explorer 6.0 hangs when it is
> opened. If I have misunderstood your concerns, please do not hesitate to
> let me know.
>
> I would like to provide you with some information for your reference:
>
> You may attempt to fix winsock, please refer to the following article:
> How to determine and recover from Winsock2 corruption
> http://support.microsoft.com/kb/811259
>
> For your convenience, I would like to provide the main part of above
> article for you:
>
> How to Recover from Winsock2 corruption
>
> To resolve this issue, delete the corrupted registry keys, and then
> reinstall the TCP/IP protocol.
>
> Step 1: Delete the corrupted registry keys
>
> 1. Click Start, and then click Run.
> 2. In the Open box, type regedit, and then click OK.
> 3. In Registry Editor, locate the following keys, right-click each key,
> and
> then click Delete:
> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
> 4. When you are prompted to confirm the deletion, click Yes.
>
> Note: Restart the computer after you delete the Winsock keys. Doing so
> causes the Windows XP operating system to create new shell entries for
> those two keys. If you do not restart the computer after you delete the
> Winsock keys, the next step does not work correctly.
>
> Important: This post contains information about modifying the registry.
> Before you modify the registry, make sure to back it up and make sure that
> you understand how to restore the registry if a problem occurs. For
> information about how to back up, restore, and edit the registry, click
> the
> following article number to view the article in the Microsoft Knowledge
> Base:
>
> 256986 Description of the Microsoft Windows Registry
> http://support.microsoft.com/default.aspx?kbid=256986
>
> Step 2: Install TCP/IP
>
> 1. Right-click the network connection, and then click Properties.
> 2. Click Install.
> 3. Click Protocol, and then click Add.
> 4. Click Have Disk.
> 5. Type C:\Windows\inf, and then click OK.
> 6. On the list of available protocols, click Internet Protocol (TCP/IP),
> and then click OK.
> 7. Restart the computer.
>
> Let me provide you with some third-party tools for your reference:
>
> Please refer to the following website to download the lspfix.zip
> http://www.cexx.org/lspfix.htm
>
> http://files.webattack.com/localdl834/WinsockxpFix.exe
>
> ===========================
> This response contains a reference to a third party World Wide Web site.
> Microsoft is providing this information as a convenience to you. Microsoft
> does not control these sites and has not tested any software or
> information
> found on these sites; therefore, Microsoft cannot make any representations
> regarding the quality, safety, or suitability of any software or
> information found there. There are inherent dangers in the use of any
> software found on the Internet, and Microsoft cautions you to make sure
> that you completely understand the risk before retrieving any software
> from
> the Internet.
>
> I hope my information helps. If there is anything unclear, please feel
> free
> to let me know. I am glad to be of assistance.
>
> Thanks & Regards,
>
> Jason Tan
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
>
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
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