Re: Search Companion lock ups XP SP2
From: Sandi - Microsoft MVP (sandi_hardmeier_at_mvps.org)
Date: 02/19/05
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Date: Sat, 19 Feb 2005 14:51:21 +0800
Search companion may have tie-ins with Office, thanks to the animated
character that is used by SC. Before we go any further, do you have Office
or any part thereof on your machine, and if so, what version?
-- _______________________________________ Hyperlinks used to ensure advice is current Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "SmileyC" <SmileyC@discussions.microsoft.com> wrote in message news:07E784A4-8B07-4ABD-9C8F-BF2ADC98053D@microsoft.com... >I have just reloaded everything. Windows XP SP2. Ran all the updates. >Ran > adaware, CWShredder, and hijackThis and finding no malware. I can surf > just > fine if i am not using search companion. When I turn on search companion > and > click search it locks up. It will sit for about 15 minutes before the > page > gives me the page cannot be displayed error. If it sits for more that 15 > minutes it will never do anything. > > "Frank Saunders, MS-MVP, IE/OE" wrote: > >> If you have WinXP SP2 then IE6 is also SP2. >> First eliminate any spyware. >> What You Should Know About Spyware >> http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx >> >> CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before >> you try to remove spyware using any of these programs , download a copy >> of >> LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows >> versions) >> http://www.cexx.org/lspfix.htm >> Winsockfix for W95, W98, ME, NT, 2000, XP >> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip >> Directions here: http://www.tacktech.com/display.cfm?ttid=257 >> WinXP: >> Get WinSockxpFix >> http://www.spychecker.com/program/winsockxpfix.html >> How to Reset Internet Protocol (TCP/IP) in Windows XP >> http://support.microsoft.com/kb/299357 >> In WinXP SP2: You can fix Winsock by going to Start | Run and typing >> CMD >> In the command window type >> netsh winsock reset >> >> See >> Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines >> http://mvps.org/winhelp2002/unwanted.htm >> >> Note that AdAware and SpyBot S & D will each catch some things the other >> won't. Also, each needs to be updated with the program's update function >> before every use, even when just downloaded. There's also a lot more to >> do >> than just those two programs. CWShredder is also available here: >> http://www.intermute.com/products/cwshredder >> **Post your HijackThis log to >> http://forums.spywareinfo.com/ >> http://forums.tomcoyote.org/ >> http://castlecops.com/forum67.html >> http://www.wilderssecurity.com/ or the Spyware forum at >> http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not >> here.** >> Alternative download pages for Ad-Aware, Spybot, HijackThis and >> CWShredder >> may be found on this page: >> http://aumha.org/a/parasite.htm. >> >> See this link for information about malware: >> http://arstechnica.com/articles/paedia/malware.ars >> >> If nothing there helps, please post back to this thread. >> >> -- >> Frank Saunders, MS-MVP, IE/OE >> Please respond in Newsgroup. Do not send email >> http://www.fjsmjs.com >> Protect your PC >> http://www.microsoft.com/security/protect/ >> >> >> "SmileyC" <SmileyC@discussions.microsoft.com> wrote in message >> news:E6AED524-916D-48A5-A71A-168D99182E59@microsoft.com... >> > After updating to Windows XP SP2 my Search Companion will lock up IE >> > 6.0 >> > SP1 >> > during a search. >> > If turn on Search Companion and do a search it just hangs with an hour >> > glass >> > and never moves. >> > If I switch to Search Classic it works just fine. I have tried running >> > all >> > the updates and reloading SP2 and nothing seems to work. Any Ideas? >> >> >>
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