Re: damn red x's again
From: Robert Aldwinckle (robald_at_techemail.com)
Date: 02/18/05
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Date: Fri, 18 Feb 2005 00:18:39 -0500
"badgolferman" <REMOVETHISbadgolferman@gmail.com> wrote in message news:37l694F5edq5sU1@individual.net...
>> Break the symptom down into its details.
>> E.g. right-click on the Red-X and extract the URL from its
>> Properties.
>> Tip: doubleclick somewhere in the Address (URL): and press Ctrl-a
>> Ctrl-c to capture it all.
>>
>> <example>
>>
> http://counters.honesty.com/cgi-bin/honesty-counter.cgi?df=5363655781&hidden=0&site=0&type=0&border=1&style=default
>> </example>
>>
>> What happens if you open that in its own window?
>
> The page can not be displayed.
I still think a packet trace is the way to go but there are some things
you can do to investigate the symptom as a problem with your DNS.
Alternatively, since you have a firewall, you might want to investigate
what kind of monitoring it does. E.g. you might find clear indications
there that your DNS (port 53) is not responding to requests about
this site for some reason.
In any case you can use nslookup to find out whether your DNS
knows the name and also how it responds to requests about it.
E.g. sometimes responses time out so badly that I have had to
switch to using the domain's nameserver. Often after doing that
the normal lookup works without such symptoms. Since both
ping and tracert do their own lookups and reverse lookups, using
them can have a similar effect. An additional effect with the latter
is that on NT5x the lookup can be cached. Either kind of prepping
(i.e. making sure your DNS has seen it recently or caching it in NT5's
dnscache) could help IE with its lookups.
<example>
FWIW here's what I get for just the normal lookup:
Non-authoritative answer:
Name: counters.honesty.com
Address: 209.11.131.36
</example>
and here's what I get with set type=any:
<example>
Non-authoritative answer:
counters.honesty.com internet address = 209.11.131.36
honesty.com nameserver = z1.ns.lhr1.globix.net
honesty.com nameserver = z1.ns.nyc1.globix.net
honesty.com nameserver = z1.ns.sjc1.globix.net
honesty.com nameserver = andale.ns.nyc1.globix.net
honesty.com nameserver = andale.ns.sjc1.globix.net
z1.ns.lhr1.globix.net internet address = 212.111.32.38
z1.ns.nyc1.globix.net internet address = 209.10.66.55
z1.ns.sjc1.globix.net internet address = 209.10.34.55
andale.ns.nyc1.globix.net internet address = 209.10.64.50
andale.ns.sjc1.globix.net internet address = 209.10.33.34
</example>
So if you don't get either of those results at first try using
the site's primary nameserver as nslookup's server.
I have given you both the nameserver's name and address.
The server command accepts either.
Good luck
Robert
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