Re: IE Stops Responding
From: Jan Il (abuse_at_localhost.com)
Date: 01/26/05
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Date: Wed, 26 Jan 2005 14:29:25 -0500
Hi Richard :-)
An anti-virus can not detect anything other than viruses, there, if you have
other scumeare on your system,, the av can not detect or remove it.
First try the following:
Internet Explorer stops responding or the home page takes a long time to
open
http://support.microsoft.com/?kbid=320162
IE Times out or stops responding
Microsoft Internet Explorer may stop responding for up to six minutes
http://support.microsoft.com/default.aspx?scid=kb;en-us;833301&Product=ie600
Internet Explorer Appears to Stop Responding When You Start It
http://support.microsoft.com/default.aspx?scid=kb;[LN];220902
How Internet Explorer Cache Settings Affect Web Browsing
http://support.microsoft.com/default.aspx?scid=kb;EN-US;263070
If still no joy, then do the following. Even if you have already run some
programs, run them again according to the instructions in the information
below to thoroughly clean you system. Some variants of malware can
replicate itself and return repeatedly if not cleaned properly. It is best
to read through all the information before you start to know before hand
what you need to do and how. Follow all instructions to letter as much as
possible.
WARNING>>>> Backup all documents and files before removing any spyware!!
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
Most importantly, be sure to run CWShredder here
http://www.majorgeeks.com/download3019.html
Also this program searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".
Also very important, be sure to use the HijackThis. Please DO NOT post your
log to this
newsgroup, but to the HiJackThis Support Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the Aumha HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
also.........
Courtesy of Jim Byrd -
Download Sysclean.com, from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here:
http://www.trendmicro.com/download/pattern.asp
Be sure to read the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt
You might also want to get Art's updater, SYS-UP.Zip, here for future
updating of these: http://home.epix.net/~artnpeg/.
(If you download and use the updater from the beginning, it will
automatically handle downloading the other files. Place them in a dedicated
folder after appropriate unzipping, and then run. This scan may take a long
time, as Sysclean is VERY extensive and thorough
NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again in Safe Mode to be
sure there are no lingering items on the system.
Hope this helps
Jan :)
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
> Hello,
>
> I am having trouble with IE... Some of the website I am trying to acess
> stops responding during loading. It gets about 1/4 of the page and just
stops.
>
> I have ran spyware, virus scan Nor-2005 and read IE page, but no luck...
>
> IE recommended a download of a file, but when I tried to download it, it
> comes back with you must have IE SP1, which I already have it...
>
> Thanks
> Can anyone help?
> --
> Thanks,
>
> RJ
- Next message: Jan Il: "Re: IE has encountered a problem and must close"
- Previous message: Jan Il: "Re: IE Home page keeps defaulting to some search engine...."
- In reply to: Richard: "IE Stops Responding"
- Next in thread: PA Bear: "Re: IE Stops Responding"
- Messages sorted by: [ date ] [ thread ]
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