Re: Internet Explorercache (further info)

From: Jan Il (abuse_at_localhost.com)
Date: 01/23/05 

Date: Sun, 23 Jan 2005 18:01:30 -0500

Hi kevin :-)

Comments in line:

> Thanks Jan,
>
> Well last night I purchased PC BugDoctor, I think it's called, this found
> some errors and did correct them but still did not solve my problem, to
give
> you an idea here is what I currently run on the PC to help with adware,
> spyware etc.
> AVG Anti Virus Pro Edition
> Mailwasher Pro
> Pest Patrol
> Zonealarm Pro

Just for future reference for you...Zone Alarm and Mailwasher are not
programs that scan for any kind of scumware on your system. Mailwasher
applies to your e-mail, and ZA is a Firewall. They cannot detect or remove
anything related to scumware on your system. .

To do a proper and complete cleaning of your system, need to run the
programs that I provided, as they are the ones that are programmed to do
what you need to have done to clean your system properly.

I don't know anything about the Bug Doctor. Anti-virus programs only scan
for and remove viruses, they can't do anything with spyware, adware, malware
or parasites. Those are handled by the other programs individually that I
provided.
>
> It is looking more like I will need to delete the profile and then rebuild
> it again, I have found out that in other features of the help and support
in
> Windows XP that I am getting 'Internet Explorer Scripting Errors' where
> pictures should be displayed, this does not happen at all in the other
user
> accounts - I also tried cache sentry in another account and it worked
> perfectly straight away. Also I have looked at my Eazy Backup program and
> this saves user settings in IE, OE, My Documents, Mailwasher etc, so in
> theory if I delete my profile I should be able to rebuild it quickly by
using
> the restore facility in Eazy Backup, it should also put my desktop
settings
> back I think. I have tried the free online scans with housetrend and that
is
> clean, also my Pest Patrol for Spyware, Adware is up to date and is clean.
> It's looking like something within my user profile has got corrupted -
> hopefully as soon as I have an hour or so free I can get this done, I'm
> assuming that I can still rebuild it using my name. Again many thanks for
> taking the time to supply me hints and tips, it takes me a little while to
> get them done as I'm not at the PC till near 6pm UK time (I am in the UK).
I
> will respond as soon as I can, I'm determined to sort this out,
preferrably
> before I move house in around 6 weeks time!

You're very welcome! I understand your lack of computer time, and it sounds
as if you have done a good job and making made good use of the time you have
to work. As I am in No. Virginia, USA, our time is a few hours difference,
although, I am in the processing of packing my house to move this next week
myself. So I will get to your replies as best I can. :-)

Perhaps it is best that you go ahead and recreate a new profile, then we can
be sure if that is the cause or not. If not, then we may have to look much
deeper into the cause to find a cure.

> Cheers :-)

And to you! :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

>
> "Jan Il" wrote:
>
> > Hi kevin :-)
> >
> > 7> Before I go to the step of deleting my profile (already set as an
> > > administrator) is it worth running any PC Bug Doctor type software?
My
> > fear
> > > of deleting the profile is that I will have to re-enter all my
settings in
> > IE
> > > and OE as well as various other programs or does the profile delete
leave
> > > those intact? I do have a program called Eazy Backup and maybe this
may
> > > help. I will continue to persevere, I'm only up in my wheelchair for
4
> > hours
> > > per day so inputting data can be quite painstaking. Thanks to
everyone
> > for
> > > help though. Atpresent I'm just attempting to get cache sentry to work
at
> > > startup.
> >
> > I understand. We can work through this with you. And using the backup
will
> > help, although, I don't know about your profile settings with that. Here
is
> > a program to backup OE files and settings.
> >
> > Backup or restore or transfer OE messages and settings:
> > http://insideoe.tomsterdam.com/backup/index.htm
> > http://www.oehelp.com/backup.aspx
> >
> >
> > Here are some Free on-line scanning websites where you can get your
system
> > scanned. I advise you that not all scanning software can detect and
remove
> > all types of various scumware and their varients, which are vast.
However,
> > give them a try and see if they help. If not, then we can move to
> > HijackThis and see what it finds, if anything.
> >
> > Panda On-Line scan
> > http://www.pandasoftware.com/activescan/
> > Trend Micro Housecall
> > http://housecall.trendmicro.com/housecall/start_corp.asp
> > However, these are only aint-virus scanners, not for adware, spyware or
> > malware as such.
> >
> > Here are some additional programs you should run as well to make sure
your
> > system is fully clean:
> > What You Should Know About Spyware
> > http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
> > AdAware Personal SE
> >
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
> > SpyBot Search & Destroy
> > http://www.majorgeeks.com/download2471.html
> > Download HiJackThis here:
> > http://www.bleepingcomputer.com/files/hijackthis.php
> > (Create a folder on the C:\ drive called HiJackThis. Install the HJT to
> > this folder.
> > Go here before you post your log to do the preliminary steps. Follow
all
> > instructions as much as possible. http://aumha.org/a/quickfix.htm
> > Post you log to one of these forums for analysis. You will have to
register
> > and return for your answers. Follow all posting instructions carefully.
> >
> > Amuha Forums
> > http://forum.aumha.org/viewforum.php?f=30
> > Bleeping Conputers
> > http://www.bleepingcomputer.com/forums/forum22.html
> >
> > It will take a while for these scans to run if you have a large hard
drive
> > or lots of files. But, just set them off and let them go until they are
> > done. The HJT log file will not take log to scan.
> >
> > I understand you time limitations, so, I'll keep checking back. :-)
> >
> > If these steps do not resolve your problem, or you need help with the
above,
> > please post back to this thread with the details and any error messages.
> >
> > Hope this helps
> >
> > Jan :)
> > Smiles are meant to be shared,
> > that's why they're so contagious.
> >
> > Replies are posted only to the newsgroup for the benefit or other
readers.
> > How to make a good newsgroup post:
> > http://www.dts-l.org/goodpost.htm
> >
> >
> > >
> > > "Jan Il" wrote:
> > >
> > > > "Frank Saunders, MS-MVP IE/OE" <franksaunders@mvps.org> wrote in
message
> > > > news:OhDquCAAFHA.2032@tk2msftngp13.phx.gbl...
> > > > > Save any documents from your user profile before deleting it.
> > > >
> > > > Ooops...thank you for the very important reminder. My slip. <s>
> > > >
> > > > Jan :)
> > > > Smiles are meant to be shared,
> > > > that's why they're so contagious.
> > > >
> > > > >
> > > > > --
> > > > > Frank Saunders, MS-MVP, IE/OE
> > > > > Please respond in Newsgroup only. Do not send email
> > > > > http://www.fjsmjs.com
> > > > > Protect your PC
> > > > > http://www.microsoft.com./athome/security/protect/default.aspx
> > > > >
> > > > > "Jan Il" <abuse@localhost.com> wrote in message
> > > > > news:OGlEVe$$EHA.2804@TK2MSFTNGP15.phx.gbl...
> > > > > > Hi kevin :-)
> > > > > >
> > > > > > Since it is just with your User logon, it is possible that your
User
> > > > > > profile
> > > > > > may be corrupt or not working for some reason. Log on as
> > Administrator
> > > > > > and
> > > > > > delete your profile and create a new one and see if that will
solve
> > the
> > > > > > problem.
> > > > > >
> > > > > > Hope this helps
> > > > > >
> > > > > > Jan :)
> > > > > >
> > > > > >> As further more info, it was A.N. Durden who suggested
cachesentry
> > > > which
> > > > > >> looks a brilliant little program, once I can get my T.I.F
working -
> > as
> > > > > > more
> > > > > >> info below:-
> > > > > >> Windows XP Home Edition
> > > > > >> MSinfo32 reports:-
> > > > > >> Page refresh type = Automatic
> > > > > >> Temporary Internet Files folder = C:\Documents and
settings\Kevin
> > > > > >> Prince\Local Files\
> > > > > >> Total disk space = Not Available
> > > > > >> Available disk space = Not available
> > > > > >> Maximum cache size = not available
> > > > > >> available cache size = not available
> > > > > >>
> > > > > >> Strange thing is this is only on my user name account, any
ideas?
> > > > >
> > > >
> > > >
> > > >
> >
> >
> >