Re: Active X problem?

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 01/23/05 

Date: Sun, 23 Jan 2005 15:39:09 -0600

"Bill Pierce" <BillPierce@aol.com> wrote in message
news:NASId.1020$xV2.410271@read2.cgocable.net...
>I have an older computer (400 MHz Pentium II, 512 MB RAM) running Windows
>98
> SE, IE 6.0 and Windows Media Player 9.0. All of the latest patches and
> updates are installed. So are the latest versions and updates of Norton
> AntiVirus and LavaSoft AdAware SE. None of them reports any viruses or
> spyware. I operate behind a hardware firewall and have Norton Internet
> Security installed as well. The computer has been very stable for a long
> time--until the past month or two.
>
> Periodically I am now receiving errors in both IE and Media Player, enough
> that it shuts them down (with the accompanying option to report the errors
> to Microsoft and restart the application) and I have to restart them, but
> not so badly that I have to restart the computer (although I have also
> tried
> that). The errors appear somewhat randomly and repeatedly, but often
> restarting the application and revisiting the offending site or reloading
> the offending file the third or fourth time solves the problem?
>
> The only common thread I can see is that it seems to occur much more often
> when I visit sites with Active X controls. Sites with fewer graphics and
> less embedded media content are far more stable. Also, I know that Active
> X
> technology is shared between IE and Media Player. I have tried
> uninstalling
> and reinstalling Active X on my computer, but this hasn't solved the
> problem.
>
> The error messages are not sufficiently specific that they provide me with
> many clues for troubleshooting. I don't even really know if Active X is
> the
> source of the problem; it's merely my best guess at the moment.
>
> Any assistance or suggestions would be appreciated.

Norton and Ad-Aware won't catch everything.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread. 

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

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